Asked person at front if someone could assist me with looking at an item, TWICE. Saw a couple workers walking around not assisting anyone. Walked around , never got greeted. I run a dealership, not a pleasant experience.
Response from Best Buy
August 05, 2026
Hello,
Thank you for the review. We understand. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 198868
Really unprofessional and rude management and sales associates. You can really tell they hate their job and don’t want to be there. But they want to get rid of you so they can go back to their phones.
Response from Best Buy
July 30, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that your experience was a negative one. We never expect this to be the experience of anyone shopping with us. We would like to speak with you more and document your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 195717 in your message to us.
X: https://bby.me/79yCkx
Facebook: https://bby.me/lucJbb
Instagram: https://bby.me/Ej7jQK
Very little stock of daily needed items. Everything is on line