Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2714 reviews)
Rex A
July 03, 2026
5 out of 5
Had to bring in a return item from Amazon and pick up an online order. Staff was super courteous and even though the return process wasn't as easy, the manager got it all worked out. Even the one who helped carry new item out to the car was friendly and careful in handling. Very impressed with everyone who helped.
P.J. P
June 26, 2026
5 out of 5
It’s a really friendly staff. Everyone who works there is very kind and helpful. Makes it feel less like a giant, corporate big box store and more like a big local electronic store
Yvonne M
June 26, 2026
1 out of 5
Its infuriating waiting for an employee to assist with opening the glass case when they're all just standing around, not giving customer service
Response from Best Buy
June 26, 2026
Hello, thank you for leaving us a review. Being able to get what you need quickly when shopping in store is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #178538".
Facebook (https://bby.me/Qb39sZ)
Twitter/X (https://bby.me/n44ONk)
Instagram (https://bby.me/fem2AG)
Steven M
June 24, 2026
1 out of 5
They do not honor warranties
Response from Best Buy
June 25, 2026
Hello Steven,
Thank you for your review. We appreciate your feedback, and are sorry to know you've been misinformed about our warranty process.
So that we can look into your concerns furhter and formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/mXMOTu, Instagram: https://bby.me/vzmzAS, or Twitter/X: https://bby.me/KCmyhn and reference Google review 177038 in the details you provide.