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Best Buy I70 & Tower Rd
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Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2504 reviews)
Mark M
November 10, 2024
4 out of 5
Neat store
Eduardo l
November 08, 2024
5 out of 5
💪😎
Paul
November 05, 2024
1 out of 5
Got there about 345pm on a Friday afternoon. 1 person working the entire store. Of course he was busy. They had 1 person at the door, 1 geek squad and 1 register open. I had a $4000 purchase I wanted to make. I stood there for 20 minutes and no one ever even spoke to me. I left. Bought a 75" tv, home theater and a washer and dryer somewhere else.
I realize it is management's job to do the most with the least but the purpose of a store is to sell things. You would think they'd be smart enough to staff more sales people. I guess we know which big box store is going down next.
Response from Best Buy
November 05, 2024
Good Evening, Paul,
We certainly understand how you are feeling after not getting the assistance you needed during your recent visit to the store. We would love to connect with you and work to assist you. Please feel free to send us a private message via social media, so we can help. Make sure you include your Google review in your message: #64391397.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Sam D
November 02, 2024
1 out of 5
The guy that sells TV s doesn't know a damn thing make sure you know exactly what you want cuz they will try to sell you some bs and smile at you..
Response from Best Buy
November 03, 2024
Hello,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64381659” and share your full name, email, and phone number to connect with a live agent within hours of operation.
All the best,
^Jacob