Best Buy I70 & Tower Rd

The folks here helped me find a compatible power supply for critical medical equipment and made sure it worked when the pharmacists provided a faulty power source and when the oncall line at UC Health Atrium pharmacy ignored my calls. I really appreciate it. Thank you.

Beat buy was a great experience . The people are so helpful thanks best buy

Best service!

Been a Best Buy Customer for over 15 years. This was by far the worst experience. Customer Service is almost non exist anymore. I purchased an open box laptop. I drove over 50 miles each way to pick it up. I spoke to a manger when I picked it up because I was nervous about the purchase. I was assured it was tested and whiped of all previous openers info. Not only was the previous owners Microsoft account still on it, the HDMI port was non functional. I called for Customer support and the 800 number said they could not help me i would have to go all the way back to the store...100 more miles. I wiped the computer and restet it myself and then contacted Dell. They replaced the motherboard to fix the HDMI in 3 days. I contacted a manager at the store and he said if I come back he would refund me 50$ for my trouble. I drove back and a different manager said there was no manager with the name who I talked to and said to call the 800 number there was nothing he could do. Full circle...200 miles driven and hours of my time. Dell in the end saved the day by fixing the laptop. Shame on this store. You left personal data on a computer you resold. Didn't test it ...or not well and left this Customer leaving Best Buy forever.