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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2010 reviews)
Bethwel R
August 07, 2026
5 out of 5
Helpful stuff
Julie D
August 06, 2026
1 out of 5
One of the most aggressive solicitation experiences I have ever had — BEWARE shopping at this location! I was buying an action camera, and as I was waiting for the Best Buy employee to get the camera from their back stock. I was approached by an AT&T worker (posing as a Best Buy worker) who tried selling me a new phone plan in the most rude and aggressive manner I have ever encountered. He literally wouldn’t let me walk away, interrupted our transaction, and insisted on meeting me at the cash register where “we ARE making this happen!” he said. It made me feel incredibly uncomfortable, he also seemed high out of his mind(I am a cannabis user myself but woah!)
I am shocked Best Buy would subject their customers to this, deplorable business practice!
Response from Best Buy
August 07, 2026
Hello,
We understand how uncomfortable and frustrating it can be when a sales interaction feels overly aggressive and disrupts your shopping experience. We want our stores to be welcoming and respectful, and your feedback about the AT&T representative’s conduct is concerning. If you’d like us to document and review these concerns further, please send us a message and mention #199489
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L T
August 05, 2026
1 out of 5
Don't ever order anything from this place they don't actively have in stock. The customer service will lie to you and gaslight you into rescheduling promising they will have it. Then two months of this song and dance they won't even help you by price matching a product that had also been on sale during the time you bought it. Just shop literally anywhere else unless you enjoy "customer service" which isn't even based in America and has no information other than what you yourself can see in the application. Worthless company.
doublefatstrat
July 24, 2026
1 out of 5
I was just there @530p the door person wanted to what contents are in my little drawstring back pack as i was entering the store it made me feel very unwelcomed and i doubt if ill returning anytime soon.