'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Boulder
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1924 reviews)
Jesse H
February 20, 2025
5 out of 5
Every time I go in there I the staff works so hard to help me. I go there instead of Amazon because of that.
Alish T
February 16, 2025
1 out of 5
No one answered the phone after being on hold forever!
A message said something about local stores cannot provide inventory/in-stock information..,do J even went online and the so-called expert couldn’t even answer a simple question giving me information in chat about the wrong product! Forget doing biz here!
Response from Best Buy
February 16, 2025
Alish,
Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team. I understand being able to confirm the inventory before heading there would be preferred. Because customers who are currently in our stores, as well as those who may be ordering online may also be shopping for this model, our support teams can’t typically guarantee an item will be available, even if our system shows that it is. Product that is ordered online often ships from our retail stores, which can impact the inventory minute by minute. The best suggestion is to place an online order and wait until the product is officially confirmed to be ready for pickup, in effort to avoid any unnecessary travel or disappoints.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64819974.
Regards,
^Kristy
Cavan B
February 11, 2025
1 out of 5
Drove over 2hrs round trip to buy an open box TV from here which was being sold in "excellent" condition according to the website meaning the TV should come in its original box or something equivalent, come with all parts, and have no scratches or marks.
They brought the TV out in bubble wrap, which didnt bother me too much so i took it home where i discovered the legs for the TV were for an entirely different model and were not usable, and there were marks and a large scratch on the screen. I tried to call the best buy and kept getting sent to a (im guessing) foreign call center where they gave me an extension to call the Boulder Best Buy. This extension was also listed online, but did not work after numberous tries.
Gave up and returned it to the Greeley Best Buy where they were great. They seemed genuinely shocked when they asked if i had the box and i said no, this is how it was given to me. If you have the option go to the one in Greeley.
There are other reviews on here talking about their experience with open box items in "excellent" condition from this location so it seems like a pattern with open box deals. If anyone from Boulder Best Buy is curious, here is the order number BBY01-807025962288
Response from Best Buy
February 12, 2025
Hey there.
Thank you for your review, Cavan. We are saddened to hear that you had a negative experience with us. This is never the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64803916.
Kindest Regards,
^Vanessa
M G
February 11, 2025
5 out of 5
Best experience incredible service! Never been this easy to relate and accomplish what I needed. Very impressed with staff!!🔮Thank you my computer wizards! Honest sound advice as well. Boulder'Best Buy has it together! 🎯