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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1967 reviews)
cam O
December 09, 2025
5 out of 5
Went here to help get my elderly neighbor a new landline phone. Haven't been to a best buy in over 10 years due to smarter shopping options. What you pay for is the option of any one of three employees with nothing really to do to give you one option per price point.
The only time best buy is the best buy is when you have no other options. Like for instance an elderly neighbor who won't let you order him a phone for 15 percent less money.
You get 5 stars because it warms my heart to help my neighbor. Not to be in your store. Merry Christmas find a new job don't go down with this ship.
Vonda E
December 09, 2025
5 out of 5
The appliance guy was better than any of the other appliance places in town. Highly recommend
Jud G
December 07, 2025
5 out of 5
Went to pickup some gifts and an online order. I was greeted by staff, Noah, immediately and he answered my questions about high end monitors very knowledgeably.
Jilong L
November 30, 2025
1 out of 5
Very disappointing experience at this Best Buy.
I purchased a Honeywell heater less than a year ago, and the plug melted during normal use — a serious fire hazard. When I brought it back, the staff refused to help and only repeated the short return policy, offering no guidance or support, not even for the manufacturer warranty.
For anyone planning to buy appliances or electronics, please be careful with Best Buy. Their return window is extremely short, and once you pass it, they take zero responsibility — even for safety issues.
If you want real customer protection, Costco is a much better option. Costco stands behind what they sell and will actually take care of their customers. I regret not buying from Costco instead.