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Frequently Asked Questions About Best Buy Boulder

How do I check product availability at the Boulder Best Buy?
How do I check my order status?
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boulder stores’ holiday hours?

Recent Reviews

3.9
(1933 reviews)
Maren
April 25, 2025
1 out of 5
This is by far the WORST Best Buy I have ever been to. This corporation is the epitome of uselessness. I'm curious as to why a store that prides itself on electronics would have a lack of computer batteries and keyboard cleaner and expect me to know that. When I asked for a battery, the employee looked at me like I grew horns and stated (very rudely) that they did not stock them. Not thrilled. If I had tomatoes I would have booed and thrown them at the store.
Judy M
April 24, 2025
5 out of 5
Amazing help, so knowledgeable, so understanding of an aging adult with less tech skills. Quick turnaround
Louis S
April 24, 2025
1 out of 5
I purchased a TV here the other day and after unboxing it as per the instructions I found that the panel is badly damaged with dead pixels. I brought it back the next day and they refused to replace it, saying that the damage is from “pinch marks”. The photo is of their employee unboxing the TV to check it and clearly “pinching” it EXACTLY how it says NOT to on the box and he then carried it around like that. They mishandled it right in front of me and likely added more damage to the screen and then said there was nothing they can do.
Joel J
April 22, 2025
1 out of 5
I love Best Buy for its amazing customer service, but the Boulder location has disappointed me multiple times. The reps seem more interested in chatting with each other than helping the customers. Geek Squad is the only saving grace in this location.

About Best Buy Boulder

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