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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1931 reviews)
Louis S
April 24, 2025
1 out of 5
I purchased a TV here the other day and after unboxing it as per the instructions I found that the panel is badly damaged with dead pixels. I brought it back the next day and they refused to replace it, saying that the damage is from “pinch marks”. The photo is of their employee unboxing the TV to check it and clearly “pinching” it EXACTLY how it says NOT to on the box and he then carried it around like that. They mishandled it right in front of me and likely added more damage to the screen and then said there was nothing they can do.
Joel J
April 22, 2025
1 out of 5
I love Best Buy for its amazing customer service, but the Boulder location has disappointed me multiple times. The reps seem more interested in chatting with each other than helping the customers. Geek Squad is the only saving grace in this location.
Bonnie G
April 02, 2025
3 out of 5
Good sales prices and brands. I had an easy fix issue with my laptop. The man who helped me at the Geek Squad desk was terribly rude. (Not in picture.) It took 2 weeks to get my laptop back after a 1 hour repair.
Response from Best Buy
April 02, 2025
Hi, Bonnie,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our clients regarding their repairs.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64999725” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Lexi J
March 29, 2025
5 out of 5
Casey was a super big help, great customer service and quick efficient work. Thank you, Casey !