How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1960 reviews)
Jessica B
November 07, 2025
1 out of 5
Trying to make an appt for the Greek squad is an excruciating process. The website doesn't work. The customer service are agents in India that are incredibly slow and cut you off by reading through a script that makes the process tumultuous and frustrating. I finally made the appt with them only to get an email one hr later saying that the appt was cancelled. As soon as I finally reach someone that can help me, I will be cancelling my membership.
Brown N
October 29, 2025
5 out of 5
So I'm gonna get this place 5 stars.Because I was being a real jerk because I didn't know I had to have an appointment to pick up my computer.So I had to wait for 30 minutes and I was brooding and I was given lavish apologies several times smaller.Store more personable check it out.
erin k
October 01, 2025
1 out of 5
Terrible Customer Service. Bought a television without provided a remote
Response from Best Buy
October 02, 2025
Hello, Erin,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting your TV to include the necessary accessories.
So that we can look into this closer, send us a private message on any of the following social media platforms: Facebook (https://bby.me/bmvtx3), X (https://bby.me/gvcyyi), or Instagram (https://bby.me/pr1n0w).
Be sure to mention “Google review #50734” in your message.
We look forward to assisting you!
Joshua D
September 23, 2025
5 out of 5
Was in a pinch and came stormin into Best Buy on a mission to get these items. Sam came in clutch and found me all 8 items in a matter of 5 mins. Great dude! Give this man a raise. Thanks, Sam!