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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1937 reviews)
Blake R
June 24, 2025
1 out of 5
I recently bought a TV from here and when I opened up the packaging I noticed the corner of the screen was severely damaged. I tried returning the TV and explained how I found it. A member from Geek Squad and the Best Buy manager told me they were unable to give me a refund because there was no apparent damage to the outside of the packaging and there were no reports of damage from the manufacturer. They said I could pay an additional $40 to get a new TV. I decided to take the TV back will work with online support instead.
I understand that there is no way in this situation to prove that I didn’t damage it after opening. However, I am only trying to get my money back for a product what was already defunct. I shouldn’t have to pay extra for something I wasn’t responsible for in the first place. It’s unfortunate that there is no trust for the customers that help keep the your business afloat.
ADVICE: Have Best Buy personnel open and inspect packages items before buying.
Sean T
June 20, 2025
1 out of 5
0 stars if I could
Wendy D
June 18, 2025
5 out of 5
My husband and I were traveling out from out of state and my phone wouldn't connect to the internet. Cody Davis at the Geek Squad was amazing! He quickly fixed the problem. I appreciated his kindness and expertise!!!
Jasmine S
June 16, 2025
2 out of 5
It was not very busy, but the customer service was poor. It was hard to find someone to ask questions too. The cashier seemed annoyed, but the sales weren't bad.