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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1944 reviews)
Ashley B
July 20, 2025
1 out of 5
Gave me a broken TV and won’t take it back within hours of getting it. Never buy from here.
Response from Best Buy
July 21, 2025
Hello, Ashley,
I appreciate you taking the time to reach out to us regarding your attempted return. I would be reaching out to someone as well if I had questions regarding our Return & Exchange policy found here: https://bby.me/8ylxkf. Let's get this reviewed for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/w11vp4), X/Twitter (https://bby.me/fi7f0u) or Facebook (https://www. https://bby.me/e3j835) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 18330. We look forward to hearing from you.
Sincerely,
^Deysha
Patrick A
July 17, 2025
5 out of 5
This store goes over the top to take care of their customers. More than required of them thats for sure. Kory in particular has to be the most helpful staff member I have ever encountered.
With that being said anytime I need electronics or anything I'm going to this store only!
Thanks Kory
Jonathan K
July 17, 2025
1 out of 5
Walked in to buy some gear at lunch. Stood near cash register for around 3-5 minutes while a couple of blue shirts were having an absurd self-important conversation and employees were generally not paying attention.
Left stuff at checkout counter and will just order online from a cheaper retailer. Not worth the time/hassle to go here.
Response from Best Buy
July 17, 2025
Hello, Jonathan,
Thank you for reaching out to us here on Google and sharing your experience here with us. We understand how important excellent customer service can be to our experience and would like to document this feedback. To continue, please reach out to us through one the links below and send us a private message with your full name, phone number or email. We look forward to assisting you there.
Regards,
^ Brandon
Facebook (https://bby.me/3wacq5)
Twitter/X (https://bby.me/6gganf)
Instagram (https://bby.me/0b42r1)
Carlos L
July 07, 2025
2 out of 5
Had the wrong item on the shelf. Tried getting them to honor the price but did not feel like arguing or trying to be complicated.