Charlotte J
November 04, 2026
Return Policy is ridiculous!! Do not buy appliances at Best Buy.
Dyson vacuum, over $400 broke down in less than 60 days. You only have 2 week return window unless you opt for $$ protection plan. No exchange or return!
Response from Best Buy
November 04, 2026
Hello!
Having a vacuum that costs more than $400 stop working in less than 60 days is understandably frustrating and not the experience you expected when making your purchase. We know how important it is to feel confident not only in the products you buy, but also in the support you receive afterward.
If you would like to discuss your experience further please reach out to us at any of our social media accounts.
Facebook (https://bby.me/pPJFAj)
Twitter/X (https://bby.me/4KCk8S)
Instagram (https://bby.me/QBX17U)
Be sure to mention your Google Review number, #248559, in your message. Thank you.
Lindsey M
November 02, 2026
Beka was amazing! I came in not knowing much about coffee machines, and left feeling like an expert. She was so knowledgable and helped me find the perfect machine. She was so friendly and helpful!
One of the most aggressive solicitation experiences I have ever had . Guy at geekspad told me I can't leave pc with them in the most condescending voice possible cause im early to the appointment and he'd have to put in the work order, wow crazy he'd have to work. Made me wait 3 hours to tell me just the diagnosis would cost 200bucks , who does that lol you should be telling everyone off the bat it would free up your schedule then