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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2003 reviews)
Timothy S
July 08, 2026
4 out of 5
Store was fine and all but I haven't been to one in years and I feel the products are overpriced!
Rachel C
July 03, 2026
1 out of 5
I was ready to ask around five questions and decide on a laptop. It was a splurge and I looked forward to the kind of service has before: attentive and helpful. This didn’t happen yesterday at 230p. Instead, I stood in the aisle of a nearly empty store (more employees than customers) and saw staff chatting and joking, checking their phones, and walking past without seeing why I was standing there. I said excuse me to a couple staff with no response. I later called to talk to the manager and was touted to a call center and told the stores don’t answer the phone. Not sure why they bother with an initial recording saying you reached a specific store (or why they have so much staff). Clearly corporate can’t begin to understand the loss of brick and mortar business and/or unnecessary overhead for staff salary as a result of bad customer service oversight policy.
Response from Best Buy
July 03, 2026
Hello,
Thanks for taking the time to detail your experience. It's unfortunate that you were not able to get the help you needed. We understand why you would be upset. We would like to speak with you more and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 182174 in your message to us.
X: https://bby.me/cQPZZb
Facebook: https://bby.me/orRzmE
Instagram: https://bby.me/hTSE7E
Ari S
June 22, 2026
5 out of 5
Hi as well as always order printer online then discover it was just black and white so I decide to go to return it to the store close o e its boulder....and im thinking(oh no.its going to go bad oh no)got there first employee really nice asking and said you can go over there and select the color printer I said oh no i will do it on line and my kid said mom.lest go and choose one....and I said OK Kay help us and even offer advice about brands which I really appreciate it and pretty fast we were out they offer to help me to take it out but I have my personal.helper( my son)....so im glad I went to return it there thank you
Dr. Z
June 19, 2026
1 out of 5
They used to be amazing! Sad they started charging an $8 fee to apply phone protection screens. I guess you got to nickel & dime for everything! The staff is great, but will be finding another store for my electronics, phone accessories, computer & office equipment.