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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1957 reviews)
erin k
October 01, 2025
1 out of 5
Terrible Customer Service. Bought a television without provided a remote
Response from Best Buy
October 02, 2025
Hello, Erin,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting your TV to include the necessary accessories.
So that we can look into this closer, send us a private message on any of the following social media platforms: Facebook (https://bby.me/bmvtx3), X (https://bby.me/gvcyyi), or Instagram (https://bby.me/pr1n0w).
Be sure to mention “Google review #50734” in your message.
We look forward to assisting you!
Joshua D
September 23, 2025
5 out of 5
Was in a pinch and came stormin into Best Buy on a mission to get these items. Sam came in clutch and found me all 8 items in a matter of 5 mins. Great dude! Give this man a raise. Thanks, Sam!
Viktoriia
September 19, 2025
1 out of 5
We bought a computer that is constantly knocking out the meter in the house, as well as RAM fails and everything else, in the end have already replaced every part in the computer, what we bought in BestBuy turned out to be complete garbage, I do not recommend buying computers there.
Response from Best Buy
September 19, 2025
Hello, Viktoriia,
Thank you for leaving us a review. It saddens me to hear that your recent purchase experience was not a positive one. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #45314” when reaching out on social media.
Thank you,
^Ruby
Andy B
September 17, 2025
5 out of 5
Yesidra is an angel and a rockstar. I needed a SIM key to swap my service to a new phone and when one didn't work she searched and searched for one that would in between helping other customers. I really needed one I could take with me so I can go back and forth between phones, so she ended up giving hers to me. Some other customers were being rude and complaining at the lack of available employees, but the young people working here are busting their butts and are probably not getting paid a living wage (no $20/hour is not a living wage in Boulder, CO in 2025) and honestly all these kids are doing a great job. Especially Yesidra. She made a really hard day a little easier.