Best Buy Boulder

Rodger did a wonderful job. I was heading out of thown and really needed a cd/dvd drive. When I called just before closing he found what I needed after doing some research and walked me through the purchase that night. When I picked up the drive, I realized I needed cables too. Mazzy looked up which cables I needed and selected them for me. Both Rodger and Mazzy were very efficient and professional. Thank you for the excellent customer service!

Had the WORST experience ever at this store. Was assured if I purchased a computer, I could return it within 60 days without any problems. I returned it in 3 days. Store Supervisor Matt recently said "Wish I could help as the issue is clear, but you have to go through Customer Service". I am now on interaction #18 trying to get my full refund in this ridiculous saga. Note to potential customers: it's easy to work with companies when all goes well, its the stores that treat people well after problems arise that show their true colors. BEST BUY does NOT treat customers well and IS NOT your best option.

Helpful staff!

Not many SD cards in stock. Shelves almost empty. The store as well was almost empty and Tyler was slumped down not looking if customers were ready to check out. The checkout lane is also behind a partition, it think the one open checkout register should be more open so the employee can see who's waiting to be checked out. There shouldn't be 2, 3 people greeting you at the entrance. Rather have them ready to checkout people.