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Frequently Asked Questions About Best Buy Southglenn

How do I check product availability at the Southglenn Best Buy?
How do I check my order status?
My local Southglenn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southglenn stores’ holiday hours?

Recent Reviews

3.9
(1400 reviews)
Tech g
October 22, 2024
3 out of 5
Had to wait for quite some time until someone to come and help
Response from Best Buy
October 23, 2024
Hello, Tech guy, Thank you for your review. We appreciate you shopping with us. As a customer myself, and someone with a busy schedule, I understand your time should be respected. I’m sorry to hear that may not have been the case, as it sounds like you waited for longer than we would have hoped for help. Our team, which is based out of our Corporate Campus, would like to take the steps to formally document your feedback, as this would be a valuable coaching opportunity. You’re welcome to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64343117. Best, ^Sarah
Jim B
August 31, 2024
5 out of 5
My go to store for electronics. Bought TV, computers, monitors, multiple times.
Tom B
May 19, 2024
1 out of 5
Bizarre. I received notifications and a purchase receipt for some other patron of Best Buy. I tried to get them to demonstrate they could do something about it, but they couldn't. I closed my account, and ask for my payment information to be removed from their systems.
Response from Best Buy
May 19, 2024
Hello, Tom, Thank you for sharing your feedback regarding your experience. What you've mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and store location visited. Also add Google Review 63658153. We look forward to hearing from you. Sincerely, ^Deysha
Charles L
February 29, 2024
1 out of 5
Went to this store yesterday and was told that this store was closing. Bummer.

About Best Buy Southglenn

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