Frequently Asked Questions About Best Buy Southglenn
How do I check product availability at the Southglenn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southglenn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southglenn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southglenn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1400 reviews)
Efren M
September 13, 2025
5 out of 5
Pharmacy section is convenient.
Frailina D
May 03, 2025
1 out of 5
El lugar ya cerró permanente
Tech g
October 22, 2024
3 out of 5
Had to wait for quite some time until someone to come and help
Response from Best Buy
October 23, 2024
Hello, Tech guy,
Thank you for your review. We appreciate you shopping with us. As a customer myself, and someone with a busy schedule, I understand your time should be respected. I’m sorry to hear that may not have been the case, as it sounds like you waited for longer than we would have hoped for help. Our team, which is based out of our Corporate Campus, would like to take the steps to formally document your feedback, as this would be a valuable coaching opportunity.
You’re welcome to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64343117.
Best,
^Sarah
Jim B
August 31, 2024
5 out of 5
My go to store for electronics. Bought TV, computers, monitors, multiple times.