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Frequently Asked Questions About Best Buy First Main
How do I check product availability at the First Main Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy First Main stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the First Main Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4972 reviews)
Isaiah T
March 23, 2026
5 out of 5
I had a great experience at Best Buy. I recently purchased the Sony ZV-E10 II camera and a PC, and I couldn’t be happier with both. The camera is amazing so far—super easy to use and perfect for what I need.
What really made the visit stand out, though, was the customer service. The guy who helped me was really cool, knowledgeable, and didn’t make me feel pressured at all. He answered my questions, helped me find exactly what I was looking for, and made the whole process smooth and enjoyable.
Definitely a solid shopping experience—I’ll be coming back for future tech purchases.
Randy F
March 20, 2026
3 out of 5
Checkout line is slow, I was greeted when I walked in
Lou C
March 19, 2026
5 out of 5
Had a great experience purchasing a new iPad Air and External Hard Drive from Jesse. He was very knowledgeable and helpful.
Derek M
March 16, 2026
5 out of 5
Great store, easy to find everything. Very friendly and helpful employees.