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Frequently Asked Questions About Best Buy First Main

How do I check product availability at the First Main Best Buy?
How do I check my order status?
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy First Main stores’ holiday hours?

Recent Reviews

4.1
(4876 reviews)
Michelle H
November 19, 2025
5 out of 5
Super helpful, attentive and knowledgeable staff
Michael I
November 18, 2025
1 out of 5
Horrible experience with this location specifically (corporate was worse). Would order online from another company before I give best buy my money ever again
Response from Best Buy
November 18, 2025
Hi, Michael, We appreciate you sharing this review with us, although we hate hearing it is due to a negative experience. We would like to learn more about what happened to see if we can help. To get started, please send us a message on Facebook (https://bby.me/7axaeg), Twitter/X (https://bby.me/3vbfnb), or Instagram (https://bby.me/j3e9de). Please also include a note stating you are reaching out from a Google review by including this reference number: #71085. We look forward to hearing from you!
TERESA L
November 13, 2025
5 out of 5
Best Buy has some of the best customer service skills that I have seen in a long time
Robin M
November 10, 2025
1 out of 5
Bought a screen protector with the understanding that it came with lifetime replacement and installation from bestbuy. Been getting my screen replaced for 2+ years for free. Today I was told they are now charging $8 for installation. That is not the lifetime policy they sold me. At the minimum bestbuy should have sent out a notice and replaced the screen one last time. Definitely a bait and switch and I will not step foot in this store again.

About Best Buy First Main

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