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Frequently Asked Questions About Best Buy First Main

How do I check product availability at the First Main Best Buy?
How do I check my order status?
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy First Main stores’ holiday hours?

Recent Reviews

4.1
(4878 reviews)
Tim&Linda P
November 20, 2025
3 out of 5
Nothing
Jing W
November 19, 2025
5 out of 5
Came here to get a new phone 📱 and it was very easy to find the phone section. Service was very helpful and friendly. With in a few hours I got my phone all set up, and it's in great condition. The selection was decent sized. Samsung, Google and Apple phones were all there. Prices on select phones were average, however the sales were fantastic. The atmosphere was very calm and organized. Finally, the layout was simple and it's easy to find what you're looking for here.
Michelle H
November 19, 2025
5 out of 5
Super helpful, attentive and knowledgeable staff
Michael I
November 18, 2025
1 out of 5
Horrible experience with this location specifically (corporate was worse). Would order online from another company before I give best buy my money ever again
Response from Best Buy
November 18, 2025
Hi, Michael, We appreciate you sharing this review with us, although we hate hearing it is due to a negative experience. We would like to learn more about what happened to see if we can help. To get started, please send us a message on Facebook (https://bby.me/7axaeg), Twitter/X (https://bby.me/3vbfnb), or Instagram (https://bby.me/j3e9de). Please also include a note stating you are reaching out from a Google review by including this reference number: #71085. We look forward to hearing from you!

About Best Buy First Main

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