Best Buy First Main

Best Buy has some of the best customer service skills that I have seen in a long time

Bought a screen protector with the understanding that it came with lifetime replacement and installation from bestbuy. Been getting my screen replaced for 2+ years for free. Today I was told they are now charging $8 for installation. That is not the lifetime policy they sold me. At the minimum bestbuy should have sent out a notice and replaced the screen one last time. Definitely a bait and switch and I will not step foot in this store again.

Bought a camera . Clean store but employees do not know their inventory

This particular Best Buy seems to have a lot of issues that they need working out, first and foremost, they have a person at the front entrance where you walk in, who checks you out to see what you’re bringing into the store and also gives information on The Who, What, When, and How, okay once you’ve into the store, you are Baffled on who are the customers or employees, and what makes them stand out in the unkempt blue shirts that they wear, some of them are really Gross, and there standing around in groups “Chatting” and “Laughing” like they are at a social event, instead of doing their jobs of making their presence noticeable around the store as employees, if people know what I’m talking about, by making sure that the products I’m looking for aren’t Dusty, Dingy, and Restocked, because I usually don’t find anything that I’m looking for most of the time, Yeah I’m pretty much Beating Them Up, because it’s A Horrible Store, and while people are losing their Jobs, there’s a place for “Job Security” at it’s best, and I can Go on and on, Til The Break Of Dawn, Go Take A Visit, I’m pretty sure that you will make a comment along with me! Peace.