Just talked to Sean, who guided me through the various brands and types of tvs and differences between them. We also discussed the various tv mounts, installation, and protection plans, payment options, etc. He answered all my questions, even some I didn't know I had. He exemplifies all the aspects of superior customer service, which you don't see very often anymore and you can tell he has a passion for what he does. When I return to make the purchase, I will go through him. Thank you so much Sean!
While I wasn’t able to make a purchase from your store with the items I wanted, I want management to know and recognize John in appliance and Jonelle in cameras. They were the most kind and uplifting salespeople. I wanted to purchase an item, had to run home and take measurements, came back and the item was sold. My luck. But, they were so helpful throughout the whole buying process and helped work out a deal that we later wouldn’t be able to use. I’m sure this is a weird review. But, genuinely and seriously, those people are great to have on your team. Go give them a pat on the back and tell them they’ve earned themselves a raise ;-) Better never let them go! We will be back for those two specifically and will make purchases in the future.
You get this rating simply for the respect and guidance of your associate Charles. Thank you for not trying to sell me something and listening to what I wanted. You should be a real estate broker Charles. I’d hire you for my firm any day.
Johnathan S is great, they are currently going through a massive remodel. So the store is currently a giant jumbled mess, I was looking for a specific capture card and Jonathan S ran around the store, and I really do mean ran to help me find this capture card.