header_logo

More to Explore

Frequently Asked Questions About Best Buy First Main

How do I check product availability at the First Main Best Buy?
How do I check my order status?
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy First Main stores’ holiday hours?

Recent Reviews

4.1
(4874 reviews)
Collin T
November 16, 2025
1 out of 5
The customer service here is beyond garbage because after I had returned a phone here that was defective. It was still being charged to my account only to find out they have not returned the phone correctly and then said it wasn’t their problem and they won’t do anything to help me on top of that the manager said he would say If I had any questions and then immediately left and I was offered no help from there. I would strongly avoid going here and I hope that this place closes or at the very least mobile carriers like Verizon, and AT&T stop letting them sell their service here at all because the Best Buy reps don’t know what they’re doing.
TERESA L
November 13, 2025
5 out of 5
Best Buy has some of the best customer service skills that I have seen in a long time
Robin M
November 10, 2025
1 out of 5
Bought a screen protector with the understanding that it came with lifetime replacement and installation from bestbuy. Been getting my screen replaced for 2+ years for free. Today I was told they are now charging $8 for installation. That is not the lifetime policy they sold me. At the minimum bestbuy should have sent out a notice and replaced the screen one last time. Definitely a bait and switch and I will not step foot in this store again.
Leslie R
November 05, 2025
4 out of 5
Bought a camera . Clean store but employees do not know their inventory

About Best Buy First Main

bestbuy.com