Frequently Asked Questions About Best Buy First Main
How do I check product availability at the First Main Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy First Main stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the First Main Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5057 reviews)
Nathaniel M
July 08, 2026
4 out of 5
It's Best buy, pretty standard, staff is always friendly and helpful
J R
July 08, 2026
1 out of 5
Wouldn’t trust the car audio team again. Paid for them to install a system for me. Fast forward a bit and I’m adding a LC2i audio controller myself. On the install I need to tap into the same ground used for the amp. Well I found it and it’s incorrectly installed which is dangerous to occupants, my equipment and vehicle. They essentially drilled into the metal frame and attached with several screws. The lazy techs must have missed the part that all installers know ‘Grounded to bare metal’.
Response from Best Buy
July 08, 2026
Hello,
Thank you for sharing your experience. I understand how upsetting it can be to discover that an installation was not completed correctly.
To discuss this matter further, please connect with us through our private social media channel and reference Review #184813 when providing additional details.
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Tami W
July 07, 2026
5 out of 5
Found a perfect little TV.
Margot A
July 07, 2026
1 out of 5
I called in to make an appointment and advised agent that I have an android unit. I drove 2 hours round trip only to be advised that you don't work with Android . Waste of expensive gas and time.
Response from Best Buy
July 07, 2026
Hello. Thank you for your feedback regarding your personal experience. If you need any assistance or would like for us to address your concerns, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.