I love best buy but they always seem to never have pokemon and I have been told the night before close the exact amount by workers and there's only 1 buyer of the product of the store which seems odd to me? Can you guys order more for the crowds there's never even enough for five people and I know they get sent in quantities pretty sure the workers are buying them.
Great customer service from the start! There was a young lady greeting folks and helping direct you. At the geek squad desk, Noone was pushy or trying to sell me something. They even recommended locations where the work I needed could be done as my laptop is ancient! Thank you!!!
Very helpful employees. Only good experiences.
If you’re considering Best Buy for a car audio install, learn from my experience — I strongly recommend going elsewhere.
I brought my vehicle to Best Buy specifically to get expert guidance on a full stereo upgrade: speakers, camera, and head unit. I even took the car in two weeks before the appointment so they could inspect it and give me accurate sizing and install requirements. They told me exactly what size speakers to buy and assured me the install would be straightforward.
That turned out to be completely wrong.
What actually happened:
- I was misled about the speaker sizes, which caused me to purchase the wrong equipment based on their “expert” advice.
- I was also misled about the installation cost, only to be told something different later.
- On the day of the appointment, they had my car for nine hours and still didn’t install anything — not the speakers, not the camera, not the head unit.
- Worse, they messed up reinstalling my factory stereo, which caused issues I had to pay another shop to fix.
- The professionalism was terrible. While I was there trying to get help, the staff — including the lead tech — were playing video games instead of assisting customers.
- After all of this, my stereo system is still not working correctly, and I’m out time, money, and trust.
Bottom line:
I went to Best Buy to avoid mistakes and get professional guidance. Instead, I got incorrect information, wasted time, a damaged factory setup, and zero completed work. I had to pay a different shop to fix what Best Buy broke.
If you value your vehicle, your time, or your money, I would not recommend Best Buy for car audio installation or consultation.