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Frequently Asked Questions About Best Buy First Main

How do I check product availability at the First Main Best Buy?
How do I check my order status?
My local First Main Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy First Main stores’ holiday hours?

Recent Reviews

4.1
(5090 reviews)
K T
August 13, 2026
1 out of 5
Bad experience today. The person that we saw was looking at us and went to the lady with the meta glasses and talked to her for at least 5 minutes. When I approached them the person said is helping another person and they will help us in a minute and this person never came to ask if we needed help. I can't tell if this was a girl or a guy. Another older guy came and helped us. It took less than a minute to get a small box from the top. August 13 th . Look at your cameras and you will figure it out. It was about 2-3 pm . We stayed in the store longer because it was raining hard but that person never came to ask if we've been helped.
Marcus E
August 11, 2026
1 out of 5
You cannot call the store to get an update on your device that is being repaired.
Response from Best Buy
August 11, 2026
Hello, Marcus, Thank you for reaching out to us here. We understand how important a repair can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 201946. Facebook (https://bby.me/tEgPfn) Twitter/X (https://bby.me/EMDp2y) Instagram (https://bby.me/wCRxiL) We look forward to assisting you there.
Lacee O
August 10, 2026
5 out of 5
Best experience ever. Highly recommend shopping in store over online. Jonathan was extremely knowledgeable and helpful. Got us setup with these beauties in no time!
Nicholas G
August 08, 2026
4 out of 5
Good place, staff are great and super friendly, except last Tuesday a staff member started a conversation with my 95-year-old mother in which he proceeded to vape and blow smoke in her face, however, this incident doesn’t reframe my opinion on this place

About Best Buy First Main

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