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Best Buy Academy Blvd
Services Offered
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Frequently Asked Questions About Best Buy Academy Blvd
How do I check product availability at the Academy Blvd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Academy Blvd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Academy Blvd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Academy Blvd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2965 reviews)
Elijah M
March 06, 2026
1 out of 5
We waited for an hour amd weren't able to get service. They were very nice but ultimately we got tired of waiting and went somewhere else. So its safe to say we found a new place to get our laptop serviced that was actually faster and cost less money...so we won't be returning here. The new place we found didn't require an appointment and got the laptop service done faster and for less money.
Response from Best Buy
March 06, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 126320
Virginia G
March 04, 2026
5 out of 5
Love the deal of the day. There pricing is competive on there tech most cases Will beat most pricing on electronics. Geek squad coverage is worth the money dont miss out
Stacey M
February 28, 2026
5 out of 5
The staff were quick to help us. I didn't spend more than 10 minutes in here and got exactly what I wanted
Sergio A
February 21, 2026
1 out of 5
I recently purchased an 86-inch LG TV from Best Buy that was shipped to my home. The TV arrived damaged out of the box. For a purchase of this size and cost, this was extremely disappointing.
When I contacted customer service, I spoke with representatives DJ and Mark Moore. While explaining that the TV arrived broken, I could hear laughter in the background, which felt dismissive and unprofessional given the situation.
Instead of immediately authorizing an exchange for a damaged delivery item, I was offered only $50 as compensation. Offering $50 for a damaged large-screen television is not an acceptable resolution.
This was clearly a delivery damage issue, not customer error. I expected a straightforward exchange process and professional handling. Unfortunately, this experience did not reflect the level of service I would expect from Best Buy.