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Best Buy Academy Blvd
Services Offered
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Frequently Asked Questions About Best Buy Academy Blvd
How do I check product availability at the Academy Blvd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Academy Blvd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Academy Blvd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Academy Blvd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3000 reviews)
Hannah T
May 16, 2026
1 out of 5
I was sold a broken computer and they refuse to fix it unless I pay $180. They have left me in a horrible position. I originally went in to purchase a computer that was $200 as I didn’t need much and couldn’t afford more. I was talked into getting an $800 computer because I was told the other computer wasn’t good quality or reliable. I am still making payments on this computer I just bought it and it crashed on me saying windows is too broken to repair. I brought it in to them and they said it would be $180…..on a brand new computer. I took it to another computer store and they said it’s not normal for a brand new computer to crash like that and that Best Buy should fix it. I am not able to work and I can’t afford this. You would think a store would help you after spending $800 but nope. Shame.
Response from Best Buy
May 17, 2026
Hello.
Having issues with a recent purchase is far from ideal, and we would like the chance to look into this for you and see what options may be available.
If you have a moment, please reach out to us on Facebook (https://bby.me/pXxSX3), Twitter/X (https://bby.me/mJUE1i), or Instagram (https://bby.me/xuCs3x). When reaching out via social media, be sure to mention that it's in response to Google Review number 153324.
Thank you.
David B
May 16, 2026
5 out of 5
Visited geek squad inside store to fix app for a Google watch. Technian tried to fix it but was unsuccessful. He did not charge anything and was very polite.
Alex S
May 14, 2026
1 out of 5
Called to ask a question about a trading in a device waited 20 minutes before I could get ahold of someone employee lied about not taking them for trade in and had a attitude when I asked more questions
Response from Best Buy
May 14, 2026
Thanks for sharing this review. We're concerned to hear you didn't receive the assistance and service you needed over the phone. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/J2AbEy), Twitter/X (https://bby.me/RboOE1), or Instagram (https://bby.me/2hwREo). Please include the Google Review reference number #152421 when reaching out.
Andrew B
May 12, 2026
2 out of 5
I bought something online which was delivered from this store. The item had been stolen from the package when it arrived. The staff was absolutely certain it couldn't be their fault and refused to help. They were happy to take my money for another one though! At least they were cordial about it.