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Frequently Asked Questions About Best Buy Academy Blvd

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Recent Reviews

4.0
(2827 reviews)
liz o
June 14, 2025
4 out of 5
You can find different technology products there, but I think there a a kind of limited variety.
Winter
June 12, 2025
1 out of 5
Best buy worker put in order for wrong item. Charged me $500 and now I was told to wait until item is shipped to me in mail to then bring in as opposed to just canceling order for me so I can buy correct item. Why do the workers not show items you're being charged for on the screen? I was only showed my address. It would be really freaking nice if you guys wouldn't take $500 and send me something I don't need. Also, I don't understand why when I go in I can't just be given refund and item canceled. They're literally making me do the most running around and waiting possible.
Kevin F
June 11, 2025
1 out of 5
I will never buy anything from this company again. We ordered a few items to have shipped to our home, but instead best buy members returned the order that was supposed to be in route. Eventually we found out the order was cancelled without being refunded any money. They have the worst customer service between the members on the floor and the members they direct your call to. We have also pre-ordered games from this place only to find that our orders were cancelled the day of their release. This company has lost its integrity.
Zigg L
June 06, 2025
4 out of 5
Used the Academy location to handle our home theater remodel. The staff was helpful and prompt, we went over several options and decided on the Epson LS800B with an AWOL floor-rising 100" display. We initially chose the 120" but decided the occupying wall would cut too close to make this work. The staff adjusted the order on the fly and despite a two week delivery window, we had the projector, the screen, and our Nvidia Shield Pro all within 7 days. Advice from the crew helped us vision out how we would custom shelf the screen and body. In the end, coupled with a 7.1 sound system we can write off going to see a show when home is even better. Glad we talked to their theater team. The only thing we did externally was the sound system. $12k never looked or sounded so nice! Would return for future system upgrades.

About Best Buy Academy Blvd

At Best Buy Academy Blvd, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Academy Blvd team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 7675 N Academy Blvd in Colorado Springs, CO, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Academy Blvd? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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