Nice electronic place to shop, but it shows it's aging.
Word of caution: this store does NOT service Apple products, even though you can make an appointment for it online. I made an appointment for my AirPods and was told that due to their proximity to the Apple Store, they were no longer allowed to fix Apple products.
This happened several months ago, but you are still able to make this appointment online — just know you will be turned away regardless.
Otherwise the store is fine. Employees seem nice and I can easily find what I’m looking for.
Response from Best Buy
November 23, 2025
Hi Anna,
Thanks for sharing your experience with us. We're concerned to hear about this situation and can understand your frustration regarding being told this after you made an appointment. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/gj368w), Twitter/X (https://bby.me/8gekki), or Instagram (https://bby.me/wymtw9) and mention your "Google review #73614," we'll be happy to look into this with you.
I'm so happy I found what I needed in stock! 🤩 Plus, I learned about a 15% off coupon for a new networking device when trading in an old one – awesome! 🥳 What a pleasant surprise. 😊