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Frequently Asked Questions About Best Buy Academy Blvd

How do I check product availability at the Academy Blvd Best Buy?
How do I check my order status?
My local Academy Blvd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Academy Blvd stores’ holiday hours?

Recent Reviews

4.0
(2976 reviews)
Jennifer S
April 06, 2026
1 out of 5
I received a TV addressed to someone else at work that I neither ordered nor paid for. That person is unknown to us. Thought the right thing to do was to call the store. Unfortunately their AI answering service wouldn’t let me speak to a human because there wasn’t a recent order under my phone number and nothing else I said met her parameters. It would only be a 1 star review because the AI assistant is so frustrating, BUT, I now have a free tv. Thanks, Best Buy!!
Dominique D
April 01, 2026
1 out of 5
Waited 15-20 min after the person the entrance told me that she would get someone to help. But no one came to help.
Response from Best Buy
April 01, 2026
Good Evening, Dominique, We certainly understand how you are feeling after not getting the help you needed when you arrived in store to shop. Please feel free to send us a private message on social media, so we can help. In your message, please make sure you include your Google review case ID: #137437. - Facebook (https://bby.me/rRPGKj) - Twitter/X (https://bby.me/erD0TA) - Instagram (https://bby.me/IZaVOL)
Melyssa S
March 31, 2026
4 out of 5
Hayden specifically was fantastic helping me out looking for a lens for my phone. The information he gave me helped out immensely.
Jordon S
March 30, 2026
5 out of 5
Brandon this morning had great customer service. I had a faulty item that cost some good money and was concerned about loosing the money I had invested. He helped get me a new functioning item. Happy customer!

About Best Buy Academy Blvd

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