Had my dashcam installed. charged me almost twice what the person said on the phone. 200, quoted at 129. then they didn't even tuck the wires in the back, only in the front and set up the rear camera wrong. over the wipers, can't see anything in any weather. no discount on fix, half hour late on install, an hour after my appointment for the fix the next day and my car still isn't in the bay... just another half day off work for this company's mistake and they can't do anything unless i file a complaint to corporate,which they haven't answered and just sent me to voicemails. they don't care, they got their money first so tough luck if they did it wrong. its up to you to come back to make sure you actually got what you paid for and never will. DO NOT GO HERE.
Response from Best Buy
April 17, 2026
Hello,
Thanks for leaving your review. It's unfortunate that you had a negative experience for your installation. This is never what we expect to hear. We understand your frustration with the back and forth and the installation not being done as expected. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number142750 in your message to us.
X: https://bby.me/Bva4iw
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Doesnt have basic electronics. Im looking for a Bluetooth, to aux receiver. That simple. Not even a single option. They acted like I was crazy, then I showed up one online, and they said "oh we dont carry those" what kind of electronics store doesnt carry something so basic.
Staff of 30 sales associates, and you can’t go 2 minutes without one walking up to you asking if you need some help. Yep, because 30 seconds ago when I was an aisle over, a different associate just asked me the same exact question. 5 people greet you in the first 3 steps.