Frequently Asked Questions About Best Buy Colorado Blvd
How do I check product availability at the Colorado Blvd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colorado Blvd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colorado Blvd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colorado Blvd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5285 reviews)
Haley S
May 14, 2026
2 out of 5
I have never left a bad review but this had to be the most unhelpful and useless group of people. If you are unsure of what you want maybe don’t go to this Best Buy. Waste of time. I get not wanting to be at work- get a different job or stay at home. 2 stars is honestly too nice.
Response from Best Buy
May 14, 2026
Good Afternoon, Haley,
We certainly understand how you are feeling after not getting the assistance you needed while shopping with us. We would love to learn more about this situation with you. Please send us a private message on social media that includes your Google review case ID, so our team can help: #152353.
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Tameron K
May 13, 2026
1 out of 5
If I could give less then a one i would! WORST INSTAL - DO NOT TRUST THEM. Best buy uses a third party instal. THEY HAVE NO IDEA who these people are. Installed a massive TV and sound bar then messed it up - did it all wrong and ghosted us on repairs. Cant talk to ANYONE at the store! You call customer service and they just book you another instal with the same person and they never show up!! They don't call - they don't text - they dont email. Wont refund the instal and wont come fix it. No manager to speak to and no accountability. We spent hours on the phone with best buy and waiting at our house during the "arrival windows" for no shows just to sit on hold with best buy again. GO SOMEWHERE ELSE..... LITERALLY ANY WHERE ELSE. We will never shop there again.
Response from Best Buy
May 13, 2026
Hello,
We understand your frustration for not having an installation completed with no help of getting it completed. Let's discuss this matter and see what is possible. Feel free to connect with us on a private social media link. Mention review # 151956.
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Michelle G
May 13, 2026
5 out of 5
Phillip knew exactly what I needed. Ty
John W
May 13, 2026
1 out of 5
Was told otter boxes only have a 2 week warranty and I'd have to buy a new one. They lied i called otter box directly and they sa8d no they have 1 years replacement and up to 7 years. I hate that I got told a lie. Well 75 dollars poorer only to be told send otterbox the broke one they'd replace it for the cost of shipping.
Response from Best Buy
May 13, 2026
Hello,
Thank you for your review. It can be frustrating when you're told incorrect information. Otterboxes sold by Best Buy have a 14 day return policy. Otterbox itself provides at least a 1 year manufacturing warranty as stated on the box. Best Buy does not provide manufacturing warranty replacements for Otterbox. You would have to go through the manufacturer for their options. If you'd like to formally document your review, please send a private message on social media. Please include Google Review 151901 in your message.
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