Guys at the front were nice and friendly. Purchased an iPad in the Apple section and had the most rude passive aggressive employee that kept pushing the Best Buy membership. I get it, they need the sale but after I said no 3 times, he became extremely annoyed and passive with me and made the entire transaction super uncomfortable.
I do not go to Best Buy often, but I must say I had a great experience yesterday. I desperately needed a dehumidifier and they had some in stock.
The young lady at the door was very welcoming and informed appliances I was on my way over where I was promptly met by Brandon.
Brandon was extremely professional and did his due diligence to ensure I got what I needed quickly. He didn’t even know I was in a rush. Nonetheless, he was extremely friendly, polite, professional. Upper management should call this man.
Other store employees also checked in to see if I needed anything…. I must say this is a quality store.
A joke. I only ordered my MacBook from Best Buy instead of Apple because Best Buy would have it sooner. Now they can’t even confirm my order will arrive on time because my order is on verification hold to “verify information associated with my bank.” So we get penalized for being able to afford a new MacBook instead of doing a payment plan? I’m not begging anyone to accept my money period. But needless to say that after over 10 years of using Best Buy, I will reconsider ever using them again. I already cancelled the MacBook case that was supposed to arrive today but clearly won’t. If my MacBook doesn’t arrive tomorrow as planned I’m done.
This Best Buy consistently has what I need and employees who are happy to help me find it. The same employee (Michaela) happen to be the one to assist me during my last two visits. The first time, she helped my sister and me choose the phone cord that best fit our needs. The second time, she helped me track down an HDMI cord I had just about given up on finding. I really appreciate her help and want to shout out the customer service employees/cashiers. As someone who has worked in retail, I know it can be hard to keep a positive demeanor late in the day. All those who I have interacted with at this Best Buy have had it though. Thanks again!