abdolaziz a
January 24, 2026
"Terrible experience at Best Buy! Security guard harassed me & falsely claimed to be a cop in front of my kids. I had to contact Denver PD to resolve. Unacceptable. 1/5 stars #BestBuy #CustomerService"
Shirzai S
January 24, 2026
"Terrible experience at Best Buy! Security guard harassed me & falsely claimed to be a cop in front of my kids. Unacceptable. 1/5 stars #BestBuy #CustomerService"
Rahmatullah Y
January 24, 2026
"1/5 stars - Unacceptable experience at Best Buy. Security guard used harsh language and tried to detain me in front of my kids, claiming to be a police officer. Denver PD confirmed this was false. Poor customer service and harassment. Management needs to address this.
#BestBuy #CustomerService #Security"
shirzai s
January 24, 2026
I'm writing to express my disappointment and concern about a recent experience at your store. On 01/24/2026, I was shopping with my children when a security officer approached me, used inappropriate language, and attempted to detain me. He falsely identified himself as a police officer, which was alarming.
I was treated unprofessionally and harassed, and I'm appalled by the officer's behavior. As a customer, I expect respect and courtesy, especially when shopping with my kids.
I request that you investigate this incident and take necessary actions to ensure customers are treated with respect. I'd appreciate a response regarding the actions taken to address this issue.