Christina F
August 07, 2026
Very feiendly and helpful. It is a lovely store
Guys at the front were nice and friendly. Purchased an iPad in the Apple section and had the most rude passive aggressive employee that kept pushing the Best Buy membership. I get it, they need the sale but after I said no 3 times, he became extremely annoyed and passive with me and made the entire transaction super uncomfortable.
I do not go to Best Buy often, but I must say I had a great experience yesterday. I desperately needed a dehumidifier and they had some in stock.
The young lady at the door was very welcoming and informed appliances I was on my way over where I was promptly met by Brandon.
Brandon was extremely professional and did his due diligence to ensure I got what I needed quickly. He didn’t even know I was in a rush. Nonetheless, he was extremely friendly, polite, professional. Upper management should call this man.
Other store employees also checked in to see if I needed anything…. I must say this is a quality store.
Final update: call from the supervisor and they never had the inventory for my MacBook in the first place but still wasted my time.
Update: The most disgusted company. I have reported Best Buy to the BBB and will report to any consumer protection agency possible along with receipts. Since July 29 waiting with the guarantee my order would arrive by Aug. 1. Now my order is cancelled because an outsourced agent took it upon himself to switch my order to a pick up instead just for the store to not have it in stock. I have never been this disgusted in my life. I will never use this disgusting joke of a company in my life again. Do yourself a favor a never trust this company.
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A joke. I only ordered my MacBook from Best Buy instead of Apple because Best Buy would have it sooner. Now they can’t even confirm my order will arrive on time because my order is on verification hold to “verify information associated with my bank.” So we get penalized for being able to afford a new MacBook instead of doing a payment plan? I’m not begging anyone to accept my money period. But needless to say that after over 10 years of using Best Buy, I will reconsider ever using them again. I already cancelled the MacBook case that was supposed to arrive today but clearly won’t. If my MacBook doesn’t arrive tomorrow as planned I’m done.
Response from Best Buy
August 01, 2026
Hello, Anna,
Thank you for taking the time to reach out to us here. We understand how important an order can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 196320.
Facebook (https://bby.me/BKmEHy)
Twitter/X (https://bby.me/B5ytvA)
Instagram (https://bby.me/ych9fq)
We look forward to assisting you there.