It is totally unnecessary to have security guards carrying firearms in this location. Completely inappropriate behavior for a retail store.
Glad to be in the greek geek squad
I have been attempting to receive a refund since the 12th of August. The customer service experience is below par. I call to speak to the store and am transferred to some third world country. What happened to the customer service of old. Don't waste your time or money at this store!
Response from Best Buy
August 20, 2025
Hello,
Thank you for providing your feedback on Google. Not being able to contact right person to help resolve this matter is frustrating. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review #32328", provide details about your review.
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Here to assist,
^ Jay
If you own any Motorola Razr models, you're S.O.L. on ever finding screen protectors or cases for your phone....they simply don't carry them even though they have Flip accessories which is frustrating....very limited gaming selection for PS5, didn't even have GT7 despite their website saying they carry it....Best Buy feels kind of old school in a not so great way....
Response from Best Buy
August 19, 2025
Good Evening,
Thank you for reaching out to us and sharing this feedback. We certainly understand how you are feeling after being unable to find the products you needed when you reached out. We would love to connect with you and review this situation in depth. Please feel free to send our team a private message via social media.
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