Dads phone stopped charging. Went in thinking someone could check . Well they said 1/2 hour and we waited...and waited....then they said another 1/ hr. And will not be going back to get any thing fixed...ever
Went to go look at a TV. Plenty of staff and I was ignored the whole time even when I was looking for someone to help me.
David in the TV section was exceptional. Very helpful and nice. He made the trip to the store worth it.
I bought a brand new, 85 inch, Samsung TV that was delivered and installed on May 15. About a week ago the TV completely went black and now doesn’t at all. I went to the store on 7 Jul to see what I needed to do about getting my TV replaced.
I was told that I can’t get a replacement delivered to my house until 26 July!? 3
Weeks to replace my brand new TV that no longer works is absurd and
100% COMPLETELY UNACCEPTABLE!!