Best Buy Colorado Blvd

Awful experience over all. Terrible customer service, product quality and also terrible paid -warranty. I purchased a coffee maker Dec last year under their special deal and also purchase extend two years warranty . The coffee maker was out of electric power supply in the end of Sep this year. I took it back and expected I can either get repair of get a substitute one since I purchase extend warranty. Unfortunately,They told me that this model is out of stock so they can only give me the money back through their Bestbuy store credit. After that I found that, They have the same model (same style and same function ) in their showroom with the ORIGINAL price so I go back to customer service again. The store manager insist the SKU number is different and what I purchase is last year not this year so it is different one. What kind of ELECTRONIC store is while you offer ‘’warranty ‘’ for customer TO PURCHASE (not free…ok) and you can’t repair it and also refuse client to get the same model just produce in different year(different SKU). When I get totally frustrated with what kind of service they can provide, I only request to refund the money to my card and I don’t want store credit due to poor quality of product and unprofessional PAID warranty they provide. The store manager also refuse that. After speaking to my friend who purchase a cell phone from them, that cell phone broken less than a month. They said it is broken with 14 days, they can take it otherwise They can’t do anything even repair .what kind of ELECTRICAL store it is !! Who sell a cell phone that only have less than ONE month life…Poor quality of the product they sell and They are not responsible to fix the problem at all…Never Purchase anything from BEST BUY….their store name should ‘’AWFUL SELLER’’

Made a late night return 5 minutes before close and Joseph was super nice about it and very helpful and quick. Just an example of how good of a guy he is. JOSEPH IS THE MAN! 😎

Ordered a dishwasher that they had in stock which was rare bc apparently no one in town actually stocks them and we live too far away for delivery. Ordered it and 35 min later it was ready for curbside. They brought it out to us and loaded it up and off we went! Couldn’t have been easier, thank you Best Buy for saving the day!

Competitive prices. Expensive installation for tv and sound bar setup & mounting ( already holes in the wall) $514.95 wow!!!