Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3982 reviews)
Dylan m
November 02, 2026
1 out of 5
The decision to go to AI customer care on the phone so you can’t call a store and simply ask an employee about stock is the worst decision in business I have ever seen if you guys really need to think about this seriously Best Buy
Response from Best Buy
November 02, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand wanting to find out the availability of an item, but not reaching someone to ask, isn't ideal.
The best way to check if an item is in stock at a store will be on our website, https://bby.me/CHrMx9, as this would have the same information that our agents have access to. To ensure an item is available when you visit the store, we recommend using the store pickup option (https://bby.me/wPWBqZ), as once the item is marked as ready to be picked up, you'll know it is waiting for you.
That said, if you would like your feedback about your phone experience documented on our corporate level, or need anything else, please send a private message on one of our social media platforms, Facebook (https://bby.me/xsm23s), Twitter/X (https://bby.me/dLKXmZ), or Instagram (https://bby.me/A4Zj7j). Be sure to mention "Google review 247274" in the message.
Cynthia W
November 01, 2026
5 out of 5
They had what I was looking for and plenty of help. 4 different people were helping me find what I wanted and carried it to the car. Prices were upper end of the range but service and actually having things count die something
Tamara M
November 01, 2026
4 out of 5
Confused it seemed when I arrived to pick up what I called about.