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Best Buy Fort Collins
Services Offered
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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3888 reviews)
Corey L
April 08, 2026
1 out of 5
Absolute crap Geek/Nerd/Dweeb Squad. Customer service sucks. They screw up appts and put it on u. Crap.
Response from Best Buy
April 08, 2026
Hello, Corey,
We can imagine how frustrating it can be when there are changes with a scheduled appointment. We'd be happy to look into what happened and offer an support that we can. To get started, simply send a private message to one of the following social media accounts: Facebook (https://bby.me/oXx2Xo), Twitter/X (https://bby.me/rjZg8Y), or Instagram (https://bby.me/8XCmUj). We ask that you include the phrase "Google Review 139691" so that we can tie it to your Google Post. Thanks.
Derek B
April 07, 2026
1 out of 5
I have no idea how well they can do anything as they refuse the business. They claim to be an Apple Authorized Service Provider - but they won't actually let you access the service. The 'AI' phone assistant tells you that it can't be done under warranty - which was never mentioned - and kills the call. The web site doesn't send you a code to set up an appointment. Code to text, nope. Code to email, nope. Login link to email, nope. Quite astonishingly incompetent. How they manage to stay in business defeats me. No wonder Amazon et al have eaten their lunch. I guess I get to drive to the Apple store in Denver. Sigh.
Response from Best Buy
April 07, 2026
Hello,
Having issues getting service for an Apple product? Let's see what is possible. Please feel free to connect with us on social media links. Mention review #139440.
Facebook (https://bby.me/W4oGD7)
Twitter/X (https://bby.me/SLwfNb)
Instagram (https://bby.me/0JyHl0)
Delaine H
April 02, 2026
4 out of 5
Knowledgeable and eager to 'help,' or rather, ask if assistance finding what I'm looking for is needed then point in a general direction (I too can read signs) and let me walk around in circles until I find it myself. Thanks. I guess?
Melanie A
April 01, 2026
1 out of 5
Came in for the Geek Squad as this is the only nearby Apple repair shop. Had an appointment and waited over 10 minutes to even get acknowledged to check in with 5 people behind me. The decor looks like it’s from 20 years ago. When I came back, there was literally no one around and finally after 5 minutes someone came out and I had to yell for them to notice I was there.
More problematic is they broke my phone! During the repair I was told they damaged the display flex connector so now they have to order an entire replacement phone and I have to come back in 1-3 days (after a 2 hour “repair”). I will be back for the new phone and then never again. Drive to Boulder or Denver for your Apple repairs unless you want your items damaged by their incompetent staff!