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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3923 reviews)
Lee Y
July 09, 2026
1 out of 5
Cannot connect to the store. Their obnoxious AI won't connect me to the store and their obnoxious agents won't connect me to the store. I live 100 miles away and need to verify they can fix my device before driving all that way. If this is how Best Buy is going to behave I'll take my business elsewhere.
Response from Best Buy
July 09, 2026
Hello,
Not being able to connect with the store or determine whether your device is repairable can be frustrating. Best Buy has chosen to provide alternative support options rather than connecting customers directly with the store.
To receive assistance and document your experience, please connect with us through a private message on our social media channel. When reaching out, please reference Review #185188 and include additional details.
Facebook (https://bby.me/p0omgD)
Twitter/X (https://bby.me/4DFkw1)
Instagram (https://bby.me/nZrnDa)
Evan
June 28, 2026
2 out of 5
Went in to get a micro sd card for my 3ds and I was approached by Jesse who decided to try and convince me that the 128GB card would not work. I already did the research and knew what I wanted to buy, but Jessie told me that it wouldn’t work, that I couldn’t reformat the card, and was even wrong about the the new nintendo 3ds xl taking a micro sd card (he said it took a regular one). He then googled on his phone and saw that it was indeed a microsd card that worked for my 3ds but didn’t seem to admit that he was wrong and continued saying things that were untrue. I bought the 128GB card anyways and it worked great for what I needed. Clearly didn’t know what he was talking about completely while also being condescending, aggressive, and rude.
On the bright side I was looking for frame TV’s in home theatre and Josh was a great help. He helped us with pricing and showed us the Hisense frame tv. So that improved my visit by a lot.
Amber M
June 18, 2026
1 out of 5
They will lie to you about product warranties saying it's an easy process and then you don't end up getting your stuff back for at least a month. DO NOT PURCHASE PRODUCT WARRANTIES.
Response from Best Buy
June 18, 2026
Hi Amber,
Thanks for your review. Feeling misled about a warranty can certainly cause some frustration. This is not the kind of experience we want our customers to have. We'd like to follow up here and ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/9PHgNt)
- Twitter/X (https://bby.me/wPimAu)
- Instagram (https://bby.me/YzV0M5)
When reaching out, please reference your Google Review 174120.
Steven M
June 18, 2026
1 out of 5
Purchased a product warranty through them and they are not honoring the warranty properly.
Response from Best Buy
June 18, 2026
Hi Steven,
Thank you for your review. We can certainly understand how disappointing it can be when a warranty is not honored properly. We'd be happy to look into this further for you.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/kQWqd2)
- Twitter/X (https://bby.me/KWKEBo)
- Instagram (https://bby.me/EkM738)
When reaching out, please reference your Google Review 174119.