Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3890 reviews)
Oakleigh G
April 16, 2026
1 out of 5
It was literally impossible for me to reach anyone over the phone except for the AI assistant who was not able to help me with what I needed multiple times and would hang up on me. I understand wanting to decrease call volume, but if someone requests a person that should be an option they get directly sent to.
Response from Best Buy
April 16, 2026
Thanks for sharing this review. We can understand your frustration with not being able to get a hold of anyone to help when calling. If you'd like to share additional feedback with us need any further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/NMYw8b), Twitter/X (https://bby.me/HlY8M7), or Instagram (https://bby.me/N4xnsu). Please include the Google Review reference number #142399 when reaching out.
carol p
April 14, 2026
5 out of 5
So many helpful people.
Liz F
April 14, 2026
5 out of 5
I was in and out with what I needed quickly. The staff was friendly.
Corey L
April 08, 2026
1 out of 5
Absolute crap Geek/Nerd/Dweeb Squad. Customer service sucks. They screw up appts and put it on u. Crap.
Response from Best Buy
April 08, 2026
Hello, Corey,
We can imagine how frustrating it can be when there are changes with a scheduled appointment. We'd be happy to look into what happened and offer an support that we can. To get started, simply send a private message to one of the following social media accounts: Facebook (https://bby.me/oXx2Xo), Twitter/X (https://bby.me/rjZg8Y), or Instagram (https://bby.me/8XCmUj). We ask that you include the phrase "Google Review 139691" so that we can tie it to your Google Post. Thanks.