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Best Buy Fort Collins
Services Offered
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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3831 reviews)
Jeff B
December 15, 2025
1 out of 5
Unbelievably horrible experience through Bestbuy.com. Ordered a printer on a black Friday sale November 28. First get an email saying there was a delay. Next, that Roadie would now be delivering and had picked up December 2nd. Then, after picking up, Roadie canceled the delivery December 11th. Then I called customer service. They said I would be shipped a new printer and receive it Dec. 16 and would get an email shortly...no email. Called customer service again. Now they are completely out of the item. They can re-order and have one shipped December 18 I am told. Ok. I then received a text saying the payment method didn't go through for the item, that was paid for on November 28th. I called customer service yet again. I was told there was a new .28cent charge that had something to do with shipping (which was supposed to be free) and they could not do anything until that .28cents had been paid... ARE YOU KIDDING ME?? I was sent to multiple people including a store manager, none of which had any answers aside from canceling the order, though one did try to tell me the price had changed since Black Friday and that's why the .28cents was there. 🤦🤦🤦🤦🤦 My dear lord. I asked multiple times if I could just get the printer I ordered at the price I ordered it at. The answer was no. I had not shopped at Best Buy in quite a while, and I won't ever again. Given that I had a gaming computer and other high end gifts in my cart, this is unfortunate for them that they can not complete a simple order or really do anything at all in the customer service department. "I'm sorry we can't do that" was the most common phrase I heard. By bye Best Buy
***UPDATE*** I HAVE NOW BEEN DIRECTLY LIED TO AND FRAUDULENTLY CHARGED BY BEST BUY'S CUSTOMER SERVICE AGENT!! I WAS TOLD THE ORDER WOULD BE CANCELLED AND I GAVE THEM A NEW CREDIT CARD NUMBER AND WAS TOLD THE TOTAL AMOUNT WOULD BE REFUNDED TO THE CARD!! I WAS ALSO PROMISED THAT THERE WOULD BE NO NEE CHARGES!!! PROMISED!! INSTEAD, THERE IS NO REFUND BUT A CHARGE FOR THE .28CENTS!!!!! ARE YOU KIDDING ME?!? NOW I AM BACK TO DEALING WITH THESE UNTRAINED EMPLOYEES THAT CLEARLY CAN NOT AND WILL NOT DO ANYTHING THAT EVEN REMOTELY COMES CLOSE TO CUSTOMER SERVICE!! SHOP SOMEWHERE ELSE! THEY HAVE NOW LIED TO ME AND FRAUDULENTLY CHARGED ME!!
Sean M
December 04, 2025
1 out of 5
Ordered an open box laptop on Cyber Monday. Picked it up today and there are no AC power supply accessories?
Response from Best Buy
December 04, 2025
Hello, thank you for reaching out to leave a review. Open Box computers should definitely come with all the accessories listed. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #81709".
Facebook (https://bby.me/8w5is6)
Twitter/X (https://bby.me/dfcz50)
Instagram (https://bby.me/x5n854)
Emerson G
December 03, 2025
5 out of 5
Good quality and excellent service…
Christopher S
December 03, 2025
4 out of 5
Regular Best Buy