Best Buy Fort Collins

There were about 15 employees running around today but I stood in line at customer service because you check out there for some reason but i ended up leaving because I stood there for 10 mins while the old lady almost did nothing is this a bussiness!

This might be the worst Best Buy I’ve ever been to in the entire United States. Because of this location, I will never step foot in another Best Buy ever again on principal. Not only are the employees Not knowledgeable or helpful, but they are actually rude. Whoever manages this store, Can’t even hold their Employees to a standard of personal presentation or hygiene, as many of these workers smell bad and look Unpresentableas if they just got out of bed. To think I have spent thousands of dollars at this store is embarrassing and humiliating. Also their little best buy program is pretty much a scam. I would suggest corporate does a major evaluation of this branch and its management, Because this store is an absolute embarrassment and disgrace to the community of fort collins.

Great Best Buy with excellent customer service. I find the in-store pickup experience really smooth.

The employees here are always great. I probably won't shop here again because I found out yesterday, there is no way to just call the store. You cannot just call your local store and contact a human being to ask a simple question. I had a simple issue and had to drive across town to ask about it since I couldn't simply call. If you call, you're harassed by an automated system that recites useless "solutions," and if those don't solve your problem it'll eventually spit you out into a random call center. The call center employee who eventually answered my call told me I'd just have to go into my local store to ask my question. It was extremely irritating and inconvenient. My issue was no big deal, but if this were a situation that mattered, it would be awful. What if somebody leaves their EpiPen at a store and CAN'T CALL ABOUT IT, or something of the like. I also don't like being mercilessly harassed by Best Buy to get a credit card with them. After the phone crap, I think my Best Buy days are over.