Best Buy Fort Collins

Fast ,went in found what I was looking for and checked out very quickly.very easy to find item

My two friends and I were racially profiled by employees for coming in just wanting to buy an air fryer. We walked in and were immediately shown over to the air fryer section after being asked what we needed and the second we arrived a the air fryer section we were greeted by a, seemed to be nice at first, employee. After asking which selection was the best we were told we could checkout with him at the counter over in the small appliance section. I then told him my friend also wanted to look at Apple Watches, but then his demeanor changed and was very pushy for us to check out immediately with him and then go to the Apple watches after checking out… After telling him I didn’t wanna lug around the huge air fryer he then notified everyone on the walkie that the three of us would be going to look at the Apple Watches. After being followed around the store by employees without any help from then we decided to checkout. After cashing out and having my changed thrown at me, with coins literally dropping to the ground, I’ve decided I won’t be visiting this Best Buy any longer. Can’t seem to figure out why we were treated the way we were for any other reason other than race. I’m never the type of person to pull out the race card, but this was just clear.

I had a great experience working with James! He made my purchase incredibly easy and was very knowledgeable. He took the time to answer all my questions and made sure I felt confident every step of the way. Excellent customer service—highly recommend!

Just ok. Sales staff are hit and miss