Best Buy Fort Collins

Two things 1. Don’t waste to time coming in to look for something you found online, they don’t stock even a fraction of what’s on their website, just order online 2. Had to speak to 5 different people to have not one simple question answered. One lady I spoke to told me it would be a long wait to speak with someone else because everyone was preoccupied. Immediately after I found a worker doing absolutely nothing, having been walking in literal circles. There were at least 20 employees on the floor, half of which were either standing or walking around, seemingly as to avoid work. The next blockbuster. I’m surprised a corporation as big as bestbuy would employ so many people to stand and look pretty

I ordered a product online for next day delivery. Well my phone rang for an emergency call for the next day and I drove to the store to pick up my item instead. They refused to give me my item I paid for even showing proof of purchase while the item was still at the store. To many excuses on why they can't. Now I'm forced to leave a $500 item at my front door for anyone to see. I didn't need to purchase from Best buy.. I figured I support the last brick and mortar electronic store left. I'll never be purchasing from them again. Amazon has better customer support.

Customer Service was amazing

Great customer service