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Best Buy Fort Collins
Services Offered
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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3883 reviews)
Melanie A
April 01, 2026
1 out of 5
Came in for the Geek Squad as this is the only nearby Apple repair shop. Had an appointment and waited over 10 minutes to even get acknowledged to check in with 5 people behind me. The decor looks like it’s from 20 years ago. When I came back, there was literally no one around and finally after 5 minutes someone came out and I had to yell for them to notice I was there.
More problematic is they broke my phone! During the repair I was told they damaged the display flex connector so now they have to order an entire replacement phone and I have to come back in 1-3 days (after a 2 hour “repair”). I will be back for the new phone and then never again. Drive to Boulder or Denver for your Apple repairs unless you want your items damaged by their incompetent staff!
Joanne O
March 30, 2026
1 out of 5
Honestly this is without a doubt the worst customer service I have worked with. AI, call center, on the phone 20 minutes and have yet to make an appointment.
Now I was on the phone for one hour and still have been unable to set up an appointment for an appliance i bought there and have a service agreement with them.
Response from Best Buy
March 31, 2026
Hello,
Thank you for the review. We understand your concern with not being able to make an appointment.
Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review.
Facebook ( https://bby.me/zfgzQN), Twitter/X ( https://bby.me/cKh0DM), or Instagram ( https://bby.me/Whbuji
aiden V
March 27, 2026
1 out of 5
Went for to this Best Buy to pickup some speakers and when I went to the pickup center in the right hand corner when you come through the doors I went and the employee his name was Christian and he was immediately rude saying “what do you need “ like we were wasting his time and after that he was just giving me dirty looks left and right just over horrible service just got to a different Best Buy don’t waste your time here
Emily W
March 22, 2026
1 out of 5
Would recommend you check the items in your pickup order to make sure they aren't used before leaving. Nothing like spending $1000 for a NEW item to receive a USED and missing items. Received ZERO communication from staff about this item being opened previously upon pickup. Super inconvenient to exchange out as well, since they don't have any NEW ones on hand. (Website shows one more UNOPENED in stock) 😐