Best Buy Fort Collins

They will lie to you about product warranties saying it's an easy process and then you don't end up getting your stuff back for at least a month. DO NOT PURCHASE PRODUCT WARRANTIES.

Purchased a product warranty through them and they are not honoring the warranty properly.

People told me it would only take a week to repair or reciceve a refund for the product I purchased a warranty under. It's going on three weeks and they keep beating around the bush. Would not recommend buying any type of warranty from these people because they will not properly honor it.

MOBILE buyers BEWARE! W hile on a trip in the area for a family wedding I broke my phone. I went to this Best Buy to use the upgrade on my Verizon account to buy my phone. I spoke with someone named Steven, who was a balding black guy. I gave him all the information needed to access my account and to be able to purchase and set up my phone, but he would not set the phone up to be financed through Verizon, so I had to buy the phone outright. I told him I would purchase the phone as long as I can arrange for Verizon to finance or at the very least trade in my phone. He told me I could go to Verizon to do that. Now after speaking to Verizon I am told this is not the case and that I should have been able to finance the phone through the store, and unless I return the phone to Best Buy and pay the restocking fee I would not be able to take advantage of the financing or trade in. When I talked to my local Best Buy store in NC I was told I have to speak to the store I bought the phone from for details. I am very unhappy with the lazy service I received and suggest no one work with Steven when buying a phone as he will find a way to screw you over like he did me. Ask for anyone else, but make sure they do their damn job.