Dear God. I placed an order online and was gonna just run in and grab it. Uh uh. Not today. Apparently they are having some release for some tech things I guess. But I pull up and you would think they were giving away something free. Or like lining up for Comicon or something. I feel like if you value your customers. Like all your customers, they should have two lines. One for the event and one for window shoppers, order pick ups and potential shoplifters. Just playing on that final toss in.
Response from Best Buy
October 02, 2026
Hi,
Thank you for taking the time to leave a review. I can certainly understand how unexpected it must have been to stop by for a quick order pickup and find a large crowd gathered for a product release event. When customers are visiting for different reasons, it's understandable to want a process that helps keep pickups and general shopping separate from event traffic. If you would like us to look into your experience further, please send us a private message on social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase "Google review #229409" when reaching out on social media.
Darren s
September 29, 2026
Came in to look at buying a new iPhone. Liam, one of the advisors was extremely helpful and worked with me on getting the best deal. Went above and beyond. Thank you.
Jaden B
September 23, 2026
Liam helped me with a work PC as well as some peripherals. Very helpful
Angelee R
September 22, 2026
I had a great experience at this Best Buy last week. Josh, who works with the Apple products (I believe) was really helpful and patient with me and I appreciated his help as well as Aiden’s help too. I highly recommend this Best Buy if you have any laptop trouble or want to buy some new gadgets because they have great options and a great team.