Best Buy Fort Collins

Such wonderful people work here, truly. They made my son’s day on his birthday. 100/10 worth visiting over ordering online. This team just really values people and that will keep me coming back again and again even when it’s out of the way for us. Thank you! Appreciate you!

I went there to pay my credit card bill because I was unable to do it online. I was greeted at the front door and asked if I needed help finding anything. I politely thanked him and told him what I needed, including where I needed to go after I paid my credit card bill. I wanted to look at some vacuum cleaners, and he told me where they were. I waited in line behind another customer, and at first, I was unable to pay my bill because the account showed said $0. However, I knew I had spent money with my card and had a balance due. The girl at the front told me to call Citibank, and I asked her, "Well, maybe I can just hit the button that says 'other amount' and pay the amount by entering it manually."Which was prompted on the screen while it read $0. I based this on the receipt she handed me, which showed the amount. I then asked her, "How much do you think I owe?" She couldn't even do the math and said, "I don't know." I even gave her my full balance, so she could see what I owed. I don't know why I asked her, but I did. So, I ended up entering the amount I owed using the 'other' option, paid the bill, and then went to look at vacuum cleaners. When I was leaving, the greeter asked if I had found everything I was looking for in the vacuum cleaner section, and I told him yes, but I wasn't interested in those and would just return to the ones I saw online. My experience at this location, I was happy with the overall cleanliness of the store, how well it was kept, and the greeter was amazing.

Got the thing I need… ALWAYS

Patrick (manager) and Kate were both very helpful and accommodating. This was so refreshing and inspired me to “pay it forward.” Cheers!