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Frequently Asked Questions About Best Buy Fort Collins

How do I check product availability at the Fort Collins Best Buy?
How do I check my order status?
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Collins stores’ holiday hours?

Recent Reviews

4.0
(3689 reviews)
Alicia N
January 16, 2025
1 out of 5
The manager, Jesse, is condescending and rude. So appalled by his behavior. WOW!
Response from Best Buy
January 17, 2025
Hello, Alicia, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64691825. We look forward to working with you. Regards, ^Aaron
Jake H
January 08, 2025
1 out of 5
I went in to get my screen protector replaced and it took almost an hour. Staff is very rude and condescending as well. Not a great store or experience.
Response from Best Buy
January 08, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64657681" and share your full name, email, and phone number. Thanks, ^Jacob
dave c
January 04, 2025
1 out of 5
Bought an open box that was supposed to work as new and does not. The staff sold me a warranty and now will not honor it. Do not use this store. Crooks
Josue V
December 31, 2024
5 out of 5
I was absolutely amazed at the customer service at this location. I’ve never really asked for help but I’m really glad I did! They helped with what I needed and more, were super attentive and quick. I know where I’ll get my upcoming appliances next time I need something! Thank you

About Best Buy Fort Collins

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