Customer service was nice. Security people, not as nice.
No one here is helpful or even nice. If you need anything that is locked up you might as well go to any other electronics store.
Response from Best Buy
July 30, 2026
Hello,
Thank you for your review. It can be difficult when you don't get the experience you were hoping for, so we understand being frustrated at seeing items in cases and no assistance. If you would like to formally document your review, please send a private message on social media. Please include Google Review 195608 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Liam approached me quickly upon entering the store, asked what I needed. Heard my concerns, assured me he'd take care of me in finding my 5 port gigabit switch. He was beyond helpful, truly a great employee. Thank you again Liam