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Best Buy Fort Collins
Services Offered
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Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3905 reviews)
Its A
May 26, 2026
5 out of 5
Came in this store looking for a new washer and was approached by Jesus on the sales floor. Extremely knowledgeable across manufacturers and models and very patient while we compared models. Very pleasant experience and will be looking for him when we return.
Krystal G
May 25, 2026
5 out of 5
I recently purchased a Pixel 10 Pro Fold and found it wasn't to my liking, so I subsequently ordered a Fold 7 from Samsung, which was delivered to this location. I was able to return the Pixel and receive a refund. My new Fold was ready for collection the day after I had initially purchased the Pixel, and I received my Fold 7 on the same day I placed the order. A significant positive aspect of my experience was that the refund was credited back to my account the very next day, and all the staff members were exceptionally helpful and understanding. I wholeheartedly recommend this location; they are truly wonderful!
Justin
May 22, 2026
1 out of 5
I had an absolute terrible experience today at the Fort Collins Best Buy. I needed help yet had to chase down a guy who was clearly ignoring me. He was very short and unhelpful when I caught up with him. SO many employees standing around doing nothing also. Guess their main goal is to watch for shoplifters at 10:00 am in the morning.
I promise, I will never, ever stop foot inside a Best Buy again. I can just read reviews on Amazon and hope for the best since the employee at the Fort Collins location certainly did not know. I will save my self the demoralizing experience.
It amazes me that this brick and mortar store is even open. They serve absolutely no purpose other than a pick up location. An Amazon locker can easily replace them! I will certainly use Amazon next time!
Response from Best Buy
May 23, 2026
Hello, Justin,
It can be really frustrating to need help and not get the service you were expecting, so we appreciate this feedback. If you are in need of assistance or want to formally document your review, please send us a message on one of our socials. Please include Google Review 155944 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Hung H
May 21, 2026
5 out of 5
Good place to shop, friendly staff!!!!