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Best Buy Fort Collins

4.0
(3922 reviews)
4040 S College Ave
Fort Collins, CO 80525
(970) 225-6003
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Recent Reviews

4.0
(3922 reviews)
Evan
June 28, 2026
2 out of 5
Went in to get a micro sd card for my 3ds and I was approached by Jesse who decided to try and convince me that the 128GB card would not work. I already did the research and knew what I wanted to buy, but Jessie told me that it wouldn’t work, that I couldn’t reformat the card, and was even wrong about the the new nintendo 3ds xl taking a micro sd card (he said it took a regular one). He then googled on his phone and saw that it was indeed a microsd card that worked for my 3ds but didn’t seem to admit that he was wrong and continued saying things that were untrue. I bought the 128GB card anyways and it worked great for what I needed. Clearly didn’t know what he was talking about completely while also being condescending, aggressive, and rude. On the bright side I was looking for frame TV’s in home theatre and Josh was a great help. He helped us with pricing and showed us the Hisense frame tv. So that improved my visit by a lot.
Amber M
June 18, 2026
1 out of 5
They will lie to you about product warranties saying it's an easy process and then you don't end up getting your stuff back for at least a month. DO NOT PURCHASE PRODUCT WARRANTIES.
Response from Best Buy
June 18, 2026
Hi Amber, Thanks for your review. Feeling misled about a warranty can certainly cause some frustration. This is not the kind of experience we want our customers to have. We'd like to follow up here and ensure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/9PHgNt) - Twitter/X (https://bby.me/wPimAu) - Instagram (https://bby.me/YzV0M5) When reaching out, please reference your Google Review 174120.
Steven M
June 18, 2026
1 out of 5
Purchased a product warranty through them and they are not honoring the warranty properly.
Response from Best Buy
June 18, 2026
Hi Steven, Thank you for your review. We can certainly understand how disappointing it can be when a warranty is not honored properly. We'd be happy to look into this further for you. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/kQWqd2) - Twitter/X (https://bby.me/KWKEBo) - Instagram (https://bby.me/EkM738) When reaching out, please reference your Google Review 174119.
Steven
June 18, 2026
1 out of 5
People told me it would only take a week to repair or reciceve a refund for the product I purchased a warranty under. It's going on three weeks and they keep beating around the bush. Would not recommend buying any type of warranty from these people because they will not properly honor it.
Response from Best Buy
June 18, 2026
Hello there, Steven! Thank you for taking the time to reach out on Google with a review. We can fully understand the need for a quick repair. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #174117 in your message. You can find us here: Facebook (https://bby.me/JEuE2T), Twitter/X (https://bby.me/FiVPcF), Instagram (https://bby.me/09Sqkr).

About Best Buy Fort Collins

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