Frequently Asked Questions About Best Buy Fort Collins
How do I check product availability at the Fort Collins Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Collins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Collins stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Collins Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3762 reviews)
Michael H
July 15, 2025
1 out of 5
Terrible phone directing.
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Michael. We can understand how you are feeling regarding your recent phone call. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/zbfown)
- Twitter/X (https://bby.me/ib4iim)
- Instagram (https://bby.me/nortfr)
When reaching out, please mention it is regarding your Google Review 16152.
Kindest Regards,
^ Vanessa
Mike S
July 14, 2025
5 out of 5
Super knowledgeable and friendly staff
Skyler M
July 14, 2025
2 out of 5
Horrible at answering the phone can’t get ahold of of anyone for a simple question
Response from Best Buy
July 14, 2025
Hello.
Thank you for taking the time to provide this feedback, as we take it seriously, and rely on it to find ways to improve. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/krv4u8), Twitter/X (https://bby.me/6di7jy), or Instagram (https://bby.me/l91fgn). When you message us, please include your full name, phone number, and email address. We look forward to working with you.
^Allison
Jason B
July 12, 2025
1 out of 5
They put shelf tags up with lower prices than they are actually selling for. A time or two might be written off as a mistake but it seems pervasive here.
Response from Best Buy
July 15, 2025
Hello, Jason,
Thank you for reaching out regarding your concerns with the price tags in store. I can understand that any price concerns can be difficult. Please reach out to us on any of our Social Media profiles below with Review 14815 for support with your concerns on pricing.
Sincerely,
^ Tommy