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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2744 reviews)
Ed R
November 30, 2025
5 out of 5
We had a great experience with a young man named Jason who went above and beyond helping my wife.
Keith S
November 28, 2025
1 out of 5
I was there today and the store was buzzing, there were plenty of employees helping customers... I was interested in surround sound systems that were Bluetooth and when a salesman came up and asked me if he could help.. I started explaining my current situation at home with my surround sound and was starting to ask questions about a good fit for a system. The salesman said to me, I don't have time to go into long explanations you'll have to come back another day....... We are busy...... And I don't have time to explain things to you.. I was so shocked by this response and that he had better things to do than answer my questions. I was willing to spend a couple hundred dollars to replace my old system but after that encounter, I Departed the store. I have worked customer service for 20 years and I have never been treated this bad . Rule is good customer service is Paramount when the customer is looking to spend his hard earned money in your establishment.. I have bought many things from this location over the years.. but I fear that I will not be able to return to the store..... I hope the store management sees this post and co-trains their employees I'm giving out good customer service...
Kiara D
November 28, 2025
5 out of 5
Bri and rick were excellent, went for pick up and was out in less than 3 min, just perfect customer service and also great attitude, will be coming back for sure
Bob “
November 23, 2025
5 out of 5
Super easy return process

About Best Buy Denver West

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