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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2766 reviews)
Travis B
January 07, 2026
1 out of 5
Does not stand behind there products.
Response from Best Buy
January 07, 2026
Hi Travis, Thank you for your feedback. It sounds like your recent experience with us may not have been as positive as we aim to create, and we truly understand how challenging that can be. So that we can gather more information and look into any concerns you may have, feel free to connect with us on any of our Social Media links below. Be sure to mention your Google review 101773. Facebook: https://bby.me/dqc3nd Instagram: https://bby.me/tc86nr Twitter/X: https://bby.me/ebfq7r
David R
January 03, 2026
1 out of 5
I’ve been trying to get my phone repaired for 2 weeks they had my phone for 24 hours and did nothing and forget about costumer service the one time I did actually get to talk to a person she couldn’t give me progress on the repair for whatever reason and to make it a total poop show I can’t take it somewhere else because they have a open ticket. All they’ve done is pace the buck “I wasn’t here when you dropped it off “ they said. I have a appointment tomorrow see what happens hopefully I won’t have even more to complain about
Sarah S
January 03, 2026
5 out of 5
Alyssa was a great help to help me with my phone. Store was not too crowded and was a nice environment
Ryan O
January 02, 2026
1 out of 5
Went in to buy a switch 2 and was told that they might be too busy to help... meanwhile I see 4 employees sitting on their phones scrolling. Took us 10 minutes to find anybody who could just unlock the case after asking 3 seperate times and being told someone was "on the way" every time. A "free best buy account" was offered at the checkout, "no strings attached." Once they asked for a social security number I knew this was a lie and that it was a best buy credit card. Extremely sketchy business practices that are likely pushed by corporate. I am fully convinced that not a single person works at this best buy and it was just a bunch of people off the street in best buy shirts; no help whatsoever and every employees head in the clouds. Decided to use the restroom before leaving and it was so disgusting I just left. I hate to support this horrendous store, but we stopped at several independently owned game stores who were all out of stock.

About Best Buy Denver West

bestbuy.com