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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2724 reviews)
Shawn
October 18, 2025
1 out of 5
Terrible Experience and Rude Management I bought a pair of Meta glasses, but Best Buy gave me the wrong ones. When I realized the mistake, I had to drive back to exchange them, only to find they had none in stock. The associate told me the Belmar store had the correct pair and that they’d be ready when I arrived. When I got there, they claimed they were “looking for them” and would let me know once they were found. After waiting, they finally admitted they didn’t have any. No one offered help until I had to track down a manager myself — and instead of helping, he told me to leave the store or he’d have me kicked out. I already paid nearly $400 for these glasses, and they still couldn’t take responsibility or offer a solution. Absolutely unacceptable customer service. What happened to professionalism and basic respect for paying customers
Karen L
October 17, 2025
5 out of 5
Great Customer Service
k F
October 16, 2025
1 out of 5
Worst Bestbuy in town. They do not honor or fulfill pre orders on the day it is supposed to arrive or for several days after. Management is also dismissive and do not care about customer service
Response from Best Buy
October 16, 2025
Having concerns with your in store experience can be difficult. We would be glad to research your experience and delays if you would like to reach out to us on any of our social media profiles below 56818. Facebook (https://bby.me/3wq2b5), Twitter/X (https://bby.me/jb57r2), Instagram (https://bby.me/i0kzio)
Giles E
October 15, 2025
1 out of 5
Store CANNOT DO APPLE REPAIRS despite Apple allowing me to schedule appointments here. Staff were unhelpful. Do not try and get an apple product repaired here.

About Best Buy Denver West

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