header_logo

More to Explore

Frequently Asked Questions About Best Buy Grand Junction

How do I check product availability at the Grand Junction Best Buy?
How do I check my order status?
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Junction stores’ holiday hours?

Recent Reviews

3.9
(2507 reviews)
Cheek C
September 13, 2026
3 out of 5
Three different times we asked for help to three different employees. No response. Finally, started ordering it online for pickup and the same person we asked for help, comes over and said thanks for your patience what can I help you with. He was just laughing with another worker up front. Customer service is terrible here. Pricing is better than most places but decide if you want to deal with terrible service.
Response from Best Buy
September 13, 2026
Hello, Thank you for sharing your experience you had with us. We understand how upsetting it is when you feel ignored and not being helped by our employees. So that we can look into this further please send us a private message. You can do this at the accounts listed below. When you reach out be sure to mention your Google Review #221705. Facebook (https://bby.me/GrrHXu) Twitter/X (https://bby.me/H3bIRD) Instagram (https://bby.me/ZNsaAZ Buy)
Matthew E
September 09, 2026
5 out of 5
The lady who helped me today was so helpful we had an issue with my online order as the system was not having a great day she resolved it as fast as possible I got tge item I paid for but she definitely deserves a raise she had red hair and was so sweet thank you for all your help today I greatly appreciate it 😁
Raymond S
September 07, 2026
2 out of 5
Standing line for fifteen minutes with no acknowledgement whatsoever finally comes our turn , and the guy wants to go acknowledge everybody else in the line!
Response from Best Buy
September 07, 2026
Greetings, Raymond, Thank you for reaching out to us and bringing this to our attention. We completely understand your frustration. After waiting that long, it's reasonable to expect to be acknowledged and assisted when it was your turn. If you would like further assistance, Please reach out to us on any of our social media profiles below with Review 219388. Facebook ( https://bby.me/kTixsk) X ( https://bby.me/TLSjou) Instagram ( https://bby.me/ZUDSiz)
Chris M
September 04, 2026
5 out of 5
Toby was very professional and helpful, as well as Kyle (a manager I believe). Appreciated the help with my return.

About Best Buy Grand Junction

bestbuy.com