Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2430 reviews)
Anthony H
December 28, 2025
1 out of 5
Website hours clearly show 8pm on Sundays, arrived at 7pm and doors were closed with a metal gate down. Multiple groups of people arrived and left. Attempted to call the phone number since there were employees inside without success. The door even notes 8pm closing.
Response from Best Buy
December 29, 2025
Hi there. That is concerning to hear that the location closed sooner than expected. Please reach out to us on Facebook (https://bby.me/oshqpf), Twitter/X (https://bby.me/maz489), or Instagram (https://bby.me/5mq9pl) so one of our agents can look into this. Thanks.
Christopher
December 23, 2025
1 out of 5
The store doesn't care about anything. Waited by a glass case for almost an hour for somebody to unlock something, finally got one employee's attention after 30 minutes he said he would send somebody over 30 minutes later I walked out.
Couldn't work harder at not selling things. Probably not the employees fault just bad management and the usual corporate indifference to everything human.
Joan R
December 19, 2025
5 out of 5
GJ TV tech guy, Lonnie was very knowledgeable!!
Marco W
December 15, 2025
1 out of 5
Bought a 55 inch samsung 80
The send text with home delivery time between 9:00 AM - 1PM waiting till 5:00 .I got no phone call
nothing wasted a day waiting.
Non one cares what everything is outscored you call someone answering from a other country.
Shane on Best Buy no customer service only greed.
Buyer beware!
Last time I shop at Best.
Response from Best Buy
December 15, 2025
Hello, Marco,
Thank you for taking the time to reach out to us here. We know how important excellent customer service can be, and we would like to take a closer look into this with you to document any feedback you may have here. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 88704.
Facebook (https://bby.me/im1mqo)
Twitter/X (https://bby.me/i57sve)
Instagram (https://bby.me/03okxw)
We look forward to assisting you there.