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Frequently Asked Questions About Best Buy Grand Junction

How do I check product availability at the Grand Junction Best Buy?
How do I check my order status?
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Junction stores’ holiday hours?

Recent Reviews

3.9
(2337 reviews)
Wayne
April 01, 2025
3 out of 5
Always hard to find help. Best Buy has the bare minimum of computer parts. Which is upsetting because Best Buy is directly responsible for Circuit City and Compusa going out of business.
ruin l
April 01, 2025
1 out of 5
Gave me the wrong sim card sold me a phone that was listed 59.99 for 99.99 charged me a total of 125 and said I can't return it unless I add another 25 to it I'm in another state now. I'm now at a boost mobile store getting this phone fixed for an additional 75 because this best buy was so lazy and didn't even activate the phone beyond pissed as I needed this phone before going homeless
Christian K
March 31, 2025
1 out of 5
This review is only for people wanting in home delivery otherwise I've had no problem with this company but after this incident Im not going to continue buying products from them. I made an order on the app for 2 tvs. One 98" and one 48". When I made that order I selected the In house delivery method because I would not be able to receive the package. A day before my "in home delivery appointment" I get a text saying my shipment was being processed by FEDEX and will be delivered the following day. For whatever reason they split my order in half meaning my order will be partially delivered by FEDEX and the other in home delivery. This really does not work because I have no fence and if FEDEX delivers a package to my house it will get stolen. Especially if it looks like a TV! I tried canceling the order but BestBuy said there is nothing they can do and I should try calling FEDEX. I contacted FEDEX and they said only BestBuy can cancel my shipment. I then drove to BestBuy to talk with a person instead of the 800 number hoping they could do something. Long story short they said there is nothing they can do to cancel my order and I'm pretty much left to luck of the draw to see if my package gets stolen while I'm at work. Whelp there goes about $600. In summary don't buy something from BestBuy if you want "in home delivery" because they can just change it whenever they want.
Response from Best Buy
March 31, 2025
Hi Christian, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you encountered these issues with your TV order and delivery, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64991712. ^Caleb
Gail A
March 26, 2025
5 out of 5
Christine (customer service agent) helped me with my record player. She tried everything to make it work, but it hit the dust. She never gave up until we decided to go ahead and buy a new one. Thank you, Christine, for your excellent help!

About Best Buy Grand Junction

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