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Best Buy Grand Junction
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2283 reviews)
Christopher H
November 16, 2024
1 out of 5
Went into the grand junction location while waiting for family to arrive to the restaurant next door. We were not greeted upon entry and in fact we were passed by 7 separate employees and not a single one of them so much as welcomed us in nor offered to assist in any way shape or form. We do not frequent this place of business anyway but we have absolutely no interest in returning at all.
Response from Best Buy
November 17, 2024
Hello, Christopher
Thank you for taking the time out to share your review with us. We understand how important it is to feel welcome and appreciated when frequenting an establishment. We would like to follow up with you to learn more about this visit.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64435634" in your message. Thanks!
Kind regards,
^April
Gregory F
November 12, 2024
1 out of 5
This is for the geek squad employees purchased a monitor and a “protection plan” they said come in get it fixed or swapped these guys didn’t wanna swap or anything but unfortunately said i “physically damaged “the monitor this is where i draw the line with Best Buy and these employees and even the managers at this location have hang the phone up on customers after also here’s the monitor where’s the physical damages? Like at least honor the plan I got
Response from Best Buy
November 13, 2024
Hello, Gregory,
I appreciate you taking the time to write us regarding your monitor situation. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64421099. We look forward to hearing from you.
Kind regards,
^Deysha
Chris G
November 12, 2024
5 out of 5
The sound system guy was awesome and very knowledgeable!!
JOYCE (
November 05, 2024
1 out of 5
Horrible customer service!
Order your Apple products online direct and you will be treated like a valued customer
Response from Best Buy
November 05, 2024
Hello,
Thanks for taking the time to share your feedback with us. I understand not feeling valued as a customer when making a big purchase, isn't a welcome experience. I'd be happy to have this reviewed by our corporate team.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64391160" in your message to us.
Sincerely,
^Melissa