Knowledgeable and friendly.
Chris F
September 27, 2026
Ask for John. He's the guy with the moustache😆 Sold us a new Sony TV to replace the pos we had. Super helpful, super friendly.
Cheek C
September 13, 2026
Three different times we asked for help to three different employees. No response. Finally, started ordering it online for pickup and the same person we asked for help, comes over and said thanks for your patience what can I help you with. He was just laughing with another worker up front. Customer service is terrible here. Pricing is better than most places but decide if you want to deal with terrible service.
Response from Best Buy
September 13, 2026
Hello,
Thank you for sharing your experience you had with us. We understand how upsetting it is when you feel ignored and not being helped by our employees.
So that we can look into this further please send us a private message. You can do this at the accounts listed below. When you reach out be sure to mention your Google Review #221705.
Facebook (https://bby.me/GrrHXu)
Twitter/X (https://bby.me/H3bIRD)
Instagram (https://bby.me/ZNsaAZ Buy)