Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2433 reviews)
Chris L
January 05, 2026
1 out of 5
How much money does this company loses with lousy AI answering service and then ridiculous hold time after infiltrated. I'll just go online and buy what I need in the future it's ridiculous trying to deal with this company my opinion
Response from Best Buy
January 05, 2026
Good Afternoon, Chris,
We certainly understand how you are feeling after not getting the help you needed when you called in for support. We would be happy to look into these concerns with you and work to assist you. Please feel free to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/hqn04p)
- Twitter/X (https://bby.me/k2vxrs)
- Instagram (https://bby.me/irjf5n)
Kimberly S
December 31, 2025
4 out of 5
Install bay is great people!
Don S
December 31, 2025
5 out of 5
Always a great place for your electronics
Anthony H
December 28, 2025
1 out of 5
Website hours clearly show 8pm on Sundays, arrived at 7pm and doors were closed with a metal gate down. Multiple groups of people arrived and left. Attempted to call the phone number since there were employees inside without success. The door even notes 8pm closing.
Response from Best Buy
December 29, 2025
Hi there. That is concerning to hear that the location closed sooner than expected. Please reach out to us on Facebook (https://bby.me/oshqpf), Twitter/X (https://bby.me/maz489), or Instagram (https://bby.me/5mq9pl) so one of our agents can look into this. Thanks.