Best Buy Grand Junction

Noah F in sales carries the whole company on his back, this guy's service was beyond exceptional. Top tier wouldn't even begin to compare to this man's extreme abundance of knowledge on computers and tech.

Got an iPhone to replace my broken one and when I asked if the $40 data transfer was necessary the employee told me yes and I would walk out with a phone 100% ready to use. He then proceeded to follow basic instructions that came up on the phone, and when asked if there was anything else that was going to happen, responded with no and added that I’d have to go to my cell phone provider to finish the set up. Baffled I laughed and said if I was going to have to finish the set up else where I’m not sure what the $40 was for! The employee then proceeded to ask me to leave the building before the transfer was even finished so the “service” I paid for wasn’t even complete! So maybe it’s on me for believing an employee telling me to spend $40 extra dollars but I genuinely thought Best Buy wasn’t trying to lie and scam their customers. So I paid it, and was denied a refund when I called customer service.

Great customer service, quick exchange on my damage controller.

Wow! I’m assuming that Best Buy is soon on its way out. The Grand Junction, Colorado store is a ghost town with horrible customer service (once you find someone), registers that don’t work, and just an overall negative vibe (Kyle was a nightmare). Tried to buy something but none of their machines could read any of my cards (and I offered them several). Everything is just archaic and in old condition, so much so that they couldn’t even sell me a product. Thank God for Amazon. And good riddance to Best Buy when they can no longer compete. Seriously, don’t waste your time here. Go online and get your item!