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Frequently Asked Questions About Best Buy Grand Junction

How do I check product availability at the Grand Junction Best Buy?
How do I check my order status?
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Junction stores’ holiday hours?

Recent Reviews

3.9
(2456 reviews)
Soco R
March 29, 2026
1 out of 5
“$2,000 Purchase Possibly Lost to Terrible Phone Support” Ethan, the in-store sales associate, was fantastic while helping us choose between two laptops. We were ready to make a $1,000–$2,000 purchase, but when we called back with follow-up questions, our call was routed to an overseas call center in Guatemala. The representative had no knowledge of our prior conversation and could not assist us. This is completely unacceptable. I am now reconsidering this purchase because there is no way to reach the local store or the associate who helped us. A strong in-store experience should not be ruined by a broken phone support system. Best Buy needs to fix this immediately and provide meaningful compensation or a goodwill gesture for the frustration, wasted time, and risk to a significant purchase. Until this is addressed, I cannot recommend this store for any high-value items.
Response from Best Buy
March 30, 2026
Hello. We can understand your concerns and appreciate you taking the time to reach out and share this feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Please be sure to include Google Review number 136350. Thanks!
Brian W
March 25, 2026
2 out of 5
Good selection, especially if you know what you are looking for and where to find it. If you need help plan to spend lots of time waiting.
Dennis B
March 22, 2026
2 out of 5
They never have what you go on for but can always order it. Well damn I can do that also
Michael B
March 20, 2026
5 out of 5
Didn't have what I wanted so they helped me shop on Amazon

About Best Buy Grand Junction

bestbuy.com