Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2503 reviews)
Mia
August 28, 2026
5 out of 5
My review is specifically for the assiciate that helped me. Joseph was great. I walked in and asked for help. He promptly showed up. I told him what I wanted. Showed him what I found online. He found it and offered to carry my TV up front for me. Joseph even rung me out and loaded my TV. I think I threw my receipt away so I couldn't do the survey, but Joseph got me in and out with exactly what I wanted in maybe 10 min. Thank you.
David E
August 24, 2026
1 out of 5
I placed an order for a laptop in the afternoon under the impression I would get it that same day. Yeah, expect the staff to load your orders in the mornings.
One hour pickup and couldn't even get my order that same day.
Wow.
Response from Best Buy
August 25, 2026
We understand the frustration when your order is taking longer than expected to get ready. For help, please reach out to us in a private message on Facebook (https://bby.me/TjuY4C), Twitter/X (https://bby.me/fXKF69), or Instagram (https://bby.me/W03kXc), and mention your Google review, 209698.
John s
August 23, 2026
4 out of 5
A good selection of appliances
Jenna R
August 19, 2026
5 out of 5
Bri went above and beyond to help us, so appreciated! We were in a little bit of a time crunch and we were a bit out of our tech knowledge and she was amazing and so helpful to get us on our way.