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Frequently Asked Questions About Best Buy Grand Junction

How do I check product availability at the Grand Junction Best Buy?
How do I check my order status?
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Junction stores’ holiday hours?

Recent Reviews

3.9
(2430 reviews)
Anthony H
December 28, 2025
1 out of 5
Website hours clearly show 8pm on Sundays, arrived at 7pm and doors were closed with a metal gate down. Multiple groups of people arrived and left. Attempted to call the phone number since there were employees inside without success. The door even notes 8pm closing.
Response from Best Buy
December 29, 2025
Hi there. That is concerning to hear that the location closed sooner than expected. Please reach out to us on Facebook (https://bby.me/oshqpf), Twitter/X (https://bby.me/maz489), or Instagram (https://bby.me/5mq9pl) so one of our agents can look into this. Thanks.
Christopher
December 23, 2025
1 out of 5
The store doesn't care about anything. Waited by a glass case for almost an hour for somebody to unlock something, finally got one employee's attention after 30 minutes he said he would send somebody over 30 minutes later I walked out. Couldn't work harder at not selling things. Probably not the employees fault just bad management and the usual corporate indifference to everything human.
Joan R
December 19, 2025
5 out of 5
GJ TV tech guy, Lonnie was very knowledgeable!!
Marco W
December 15, 2025
1 out of 5
Bought a 55 inch samsung 80 The send text with home delivery time between 9:00 AM - 1PM waiting till 5:00 .I got no phone call nothing wasted a day waiting. Non one cares what everything is outscored you call someone answering from a other country. Shane on Best Buy no customer service only greed. Buyer beware! Last time I shop at Best.
Response from Best Buy
December 15, 2025
Hello, Marco, Thank you for taking the time to reach out to us here. We know how important excellent customer service can be, and we would like to take a closer look into this with you to document any feedback you may have here. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 88704. Facebook (https://bby.me/im1mqo) Twitter/X (https://bby.me/i57sve) Instagram (https://bby.me/03okxw) We look forward to assisting you there.

About Best Buy Grand Junction

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