It was so nice going into a store when you needed to find just one little adapter and there are a ton of helpful employees in there! It was quite refreshing. I was in and out in 5 minutes. It's so challenging nowadays to find anybody to help you because they lack employees. So Best buy, please keep your employees happy!
Always excellent customer service. Today from Garret with Chromebook and Noah, wonderful gentleman that rang me up in laptops - they were so helpful and found the one in stock of a popular computer. I am so happy with my purchases - thank you!
Stewart G
January 10, 2025
Garrett was great. We left with a very nice new Dell laptop and all the necessary upgrades. Good job Garrett.
Garrett is an amazing employee and will go above and beyond to assist anyone in need. There had to have been a minimum of 4 other employees in our area and we couldn’t get a single individual to assist us. I even accidentally set off an alarm on a laptop I was looking at and an employee walked up, silenced the alarm and walked off. Confused as I watched him walk off, Garrett was quick to ask if we needed any assistance. He finished helping a customer and got to us quickly after, I am grateful that he helped me out. I had no clue what I needed for a new business laptop, since my old one died on me. But Garrett was very knowledgeable and patient, he walked me through multiple different products and explained them all to detail. For the past 15yrs I have ran a very large company that specializes in customer satisfaction. Garrett is a top notch employee and has amazing customer service skills.