Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2339 reviews)
Sharon B
April 03, 2025
5 out of 5
Had a wonderful staff member assist me. Very knowledgeable and patient. Thanks, Christine M., for your help.
__
April 02, 2025
2 out of 5
Not very helpful staff, it's like a ghosttown
Response from Best Buy
April 02, 2025
Hey there.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65000256.
Regards,
^Jason
Wayne
April 01, 2025
3 out of 5
Always hard to find help. Best Buy has the bare minimum of computer parts. Which is upsetting because Best Buy is directly responsible for Circuit City and Compusa going out of business.
Response from Best Buy
April 01, 2025
Good Afternoon, Wayne,
We absolutely understand how you are feeling after being unable to find the items you are looking for while shopping with us and being unable to get the assistance you needed. We would be happy to partner with you and work to better assist you. Please feel free to send our team a private message through social media that has your full name, phone number, and email in it. Also, be sure to include your Google review in your message: #64994947.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
ruin l
April 01, 2025
1 out of 5
Gave me the wrong sim card sold me a phone that was listed 59.99 for 99.99 charged me a total of 125 and said I can't return it unless I add another 25 to it I'm in another state now. I'm now at a boost mobile store getting this phone fixed for an additional 75 because this best buy was so lazy and didn't even activate the phone beyond pissed as I needed this phone before going homeless
Response from Best Buy
April 01, 2025
Hello,
Thank you for sharing your review with us. Getting the wrong item and then having multiple issues afterwards, is not the ideal experience we wish for you to have. We would like to follow up and discuss the matter further.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64994506" in your message. Thanks!
Regards,
^April