Frequently Asked Questions About Best Buy Grand Junction
How do I check product availability at the Grand Junction Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Junction Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Junction stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Junction Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2426 reviews)
EisforEverything
December 05, 2025
5 out of 5
The sales people were helpful and in good spirits.
Quentin R
November 30, 2025
5 out of 5
James did an excellent job, and was very helpful during such a busy Black Friday.
Wenonah B
November 29, 2025
2 out of 5
This store is very unorganized. It also lack customer service. No experience in helping find or answer any questions that you might have. Also lacks LG tv. Would not recommend at all
Johnathan P
November 28, 2025
1 out of 5
Set up a delivery of a refrigerator that I needed delivered on a Saturday morning. Was told it would be 6 weeks before they could come on a Saturday morning. I said that’s fine. 6 weeks pass and they never reach out to confirm so I call them. Can’t reach the store directly only customer service and they’re telling me it will be here on the evening, the exact opposite of what I waited six months for. All customer service does is ignore and argue instead of fox the issue
Response from Best Buy
November 28, 2025
Hello, Johnathan.
We understand the frustration when your delivery does not go as expected. We'd like to take a look and ensure this gets into the right hands for review. Please reach out to us in a private message on Facebook (https://bby.me/jktp69), Twitter/X (https://bby.me/8qigkk), or Instagram (https://bby.me/hlpy6h), and mention your Google review, 77051.