Bought a 55 inch samsung 80
The send text with home delivery time between 9:00 AM - 1PM waiting till 5:00 .I got no phone call
nothing wasted a day waiting.
Non one cares what everything is outscored you call someone answering from a other country.
Shane on Best Buy no customer service only greed.
Buyer beware!
Last time I shop at Best.
Response from Best Buy
December 15, 2025
Hello, Marco,
Thank you for taking the time to reach out to us here. We know how important excellent customer service can be, and we would like to take a closer look into this with you to document any feedback you may have here. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 88704.
Facebook (https://bby.me/im1mqo)
Twitter/X (https://bby.me/i57sve)
Instagram (https://bby.me/03okxw)
We look forward to assisting you there.
The store in grand jct Colorado is a disappointment. When you can find help, they lack drive and/ knowledge to actually help. This review stems from multiple visits and not just a single incident
Response from Best Buy
December 13, 2025
Hi, Karen,
We appreciate you taking the time to leave this feedback for us. This is far from the experience we want you to have when looking for assistance in store.
If you require assistance, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/bknaj2), Twitter/X (https://bby.me/o75ghy), or Instagram (https://bby.me/wofz4u).
Please mention the phrase “Google review #87221” when reaching out.
Bought and paid for gifts for cyber Monday.I received half my order… then I got a text that the other half of my order was cancelled. Okay so I call and I can reorder but now I have to pay full price…. Scam….. I will be sending everything back and stay far away from Best Buy
Christina N
December 07, 2025
I needed a new phone and figured it would be a nightmare to get one with Christmas a couple weeks away. Lucky for me, Riley with Verizon was able to get me set up once he finished his customer. He was considerate, knowledgeable and helpful. I am 58 and a new phone can be a challenge. Thank you Riley!