Wow! I’m assuming that Best Buy is soon on its way out. The Grand Junction, Colorado store is a ghost town with horrible customer service (once you find someone), registers that don’t work, and just an overall negative vibe (Kyle was a nightmare). Tried to buy something but none of their machines could read any of my cards (and I offered them several). Everything is just archaic and in old condition, so much so that they couldn’t even sell me a product. Thank God for Amazon. And good riddance to Best Buy when they can no longer compete. Seriously, don’t waste your time here. Go online and get your item!
Response from Best Buy
April 07, 2025
Hello, Amy,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65016457 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
The Geek Squad rocks! They pulled my hard drives out for and recycled my old computer towers! A great service for me and our community...
Had a wonderful staff member assist me. Very knowledgeable and patient. Thanks, Christine M., for your help.
Not very helpful staff, it's like a ghosttown
Response from Best Buy
April 02, 2025
Hey there.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65000256.
Regards,
^Jason