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Frequently Asked Questions About Best Buy Greeley

How do I check product availability at the Greeley Best Buy?
How do I check my order status?
My local Greeley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greeley stores’ holiday hours?

Recent Reviews

4.0
(1993 reviews)
Ryan B
December 01, 2024
1 out of 5
Never buy online from them they will do a pre authorization charge plus the charge of the item so you pay twice and it takes the forever to give you back the pre authorization charge even after it’s posted in your bank
Response from Best Buy
December 02, 2024
Hi, Ryan, Thank you so much for sharing your feedback! I completely understand how challenging it has been dealing with the pre-authorization charge and the wait for it to be resolved. From personal experience, the financial aspect of an order can be demanding. Please remember that we're here to help you sort everything out. For more information, please visit https://www.bestbuy.com/site/help-topics/terms-and-conditions/pcmcat204400050067.c?id=pcmcat204400050067 under the "Paying for your order" section. Your experience is important to us, and we want to ensure your feedback is appropriately documented. If you have any additional questions or concerns, please reach out via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). In your message, please include your name, phone number, email address, and Google review 64502865. Kind regards, ^Pre
Alexa O
December 01, 2024
1 out of 5
DO NOT BUY REFURBISHED PRODUCTS!!! Especially Apple products! Just buy new and straight from Apple. I bought a MacBook and it’s been useless since day 1. They can’t fix it and they can’t do a refund. I’m out $800+ for a “certified refurbished” MacBook. Apple won’t fix it without having to pay more money because it wasn’t bought through them. Best Buy only fixes it enough for them to resell it but won’t stand by it if it doesn’t work.
Response from Best Buy
December 01, 2024
Hello, Thanks for sharing your feedback with us. I understand having a working computer is important, and not being able to get the assistance that you need with the refurbished MacBook wouldn't be welcome. I'd be happy to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and either the online order number or Customer Service Pin Number from the store receipt for your MacBook. Please also mention your "Google review case 64501440" in your message to us. Sincerely, ^Melissa
Lawrence R
November 23, 2024
1 out of 5
Do not go to this store unless you want to wait for 30 min for service and and another 30 in line .
Response from Best Buy
November 24, 2024
Hi Lawrence, Thanks for taking the time to leave your feedback here. It's unfortunate that your experience was a negative one, this is never what we expect to hear. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64466196 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
kenzie p
November 20, 2024
1 out of 5
Bought a pack of screen protectors for my watch and paid to get one installed. It took over 30 minutes and there are still bubbles in every corner, which kind of defeats the purpose of paying to get it installed. Pretty sure he didn’t even clean it before putting it on which is why the bubbles are there and will not come out. The tech that installed it was nice, but tony was unpleasant to deal with. He came over part way to tell me he wanted the tech to get credit for it, and that there was a scratch on my watch already. There was one near the top that was very light and not that noticeable, but now there’s one that’s quite noticeable. Not sure if the screen protector is just making one that wasn’t noticeable, more noticeable, but either way had a bad/ shady experience and won’t be coming to this Best Buy again.
Response from Best Buy
November 21, 2024
Hello, Kenzie, Thank you for sharing your in store experience. I can understand that not getting the assistance in store you expected can be difficult. We would be glad to have one of our agents look into this concern for you. If you would like to reach out to share more on your experience please reach out to any of our Social Media Profiles below with Review 64452281. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Warm Regards, ^Meghan

About Best Buy Greeley

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