Consistent and what a Best Buy should be. The product availability is great. All of the workers have been helpful and attentive.
Cannot get to a staff member on the phone to save my life. I've attempted 14 times and your automatic system hangs up every time. I ask for a person. The whole time. And it wants more info until it hangs up or puts you on hold indefinitely
Response from Best Buy
December 10, 2025
Hey there, Cody,
We would love to follow up with you on this and hear more about your recent attempt to call in. Please send us a private message on Facebook (https://bby.me/82danu), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #84931
Cailean is the most patient, helpful, and knowledgeable employee! We went in unsure if we would be purchasing a handheld gaming device but his assistance solidified our purchase. He didn't rush us and helped differentiate the different specs for each product to assist in our decision making. 10/10 service despite how chaotic the holidays are. We will be back to this location!