Christian H
December 06, 2025
Multiple employees asked if I needed help and then when I got to the register with an item, I realized it was more than I wanted to pay and they help me find the same item for a better price!
Employee named Solly was attentive, extremely knowledgeable, patient while answering our questions regarding TV hertz vs monitor hz compatibility with Xbox Series S. Solly was very warm and welcoming and went above and beyond to help us. I would highly recommend shopping at this Best buy for all of your electronic needs.
Chlora M
December 01, 2025
Jason acts like he's too good to help anyone unless they are spending over 1,000 dollars. Need help getting a 100-300 dollar item out of the case? he just points to his overworked coworker at the desk.
Response from Best Buy
December 02, 2025
Hello, Chlora,
We certainly appreciate you sharing your concerns about your experience getting support at our Lakewood, CO Best Buy. We would like to chat with you to get more information when this occurred and who was involved so that we can coach appropriate parties. Please reach out to us on any of our social media profiles below with Review 79768 for support.
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This store is so lazy it’s taken two hours to get a single tv ready, and when I tried to call I sat on hold for 5 minutes for everyone to be “busy” and ended up not chatting with anyone. Still no update and still says preparing order.
Response from Best Buy
December 02, 2025
Hello, Ayden,
Thank you for sharing your concerns on your order delay. During the busiest time of the season orders may take longer to fulfill as they are filled in the order they are received. We can understand that this can be difficult. We invite you to reach out to us with review 79754 for support.
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