Lee in the geek squad took great care of me and made sure I understood what was happening with my device.
Andrew the manager was great
Chimetria P
November 11, 2025
Ooooo, not sure if the service is this bad in other locations, but the opportunity to ask a question, get Geek Squad assistance was brutal. Do not visit this location for Geek Squad tech help, you will be greeted by a unsatisfied "nerd" with no "bedside manners". This guy acted like he was butt hurt to have to be at work, and really needed to be in tge back resetting people's phones or computers.
Katherine M
November 05, 2025
A reservation was made to replace my iPhone battery. I showed up, and the person at the Geek Squad service desk stated they didn’t have the battery in stock. I asked if they could order, and reschedule the appointment to which he said no. He explained the Apple tech was overworked and couldn’t do it. I understand not having the staff, just don’t offer the service then.