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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2681 reviews)
Chi V
July 06, 2025
5 out of 5
Fast service when I order online for later pick up. Usually very quiet when I'm in there, so I typically have time to get all of my questions answered. Has nearly all of the tech things I need in stock in case I need to pick up something quick. It's not a local store/chain by any means, but the staff & service here have been consistently solid. It's nice to know that I have a strong resource for tech goods outside of Amazon.
Austin G
June 30, 2025
5 out of 5
I was seeking some knowledge and insight to purchase a laptop that will serve my needs. Danny in the computer area was absolutely awesome in answering all my questions, and guiding me to the exact same one I was already scoping out online! He gave great insight and knowledge into all my questions. He gave me the comfort and reassurance I needed to proceed with this purchase. I came home, thought about it for awhile, ordered it online to pick up tomorrow.
Tori R
June 30, 2025
4 out of 5
Gosh this place is hit or miss.. sometimes we find someone that is super knowledgeable and helpful, and other times we get sent home with an LG TV and. Sonos soundbar... that dont work together lol.
Black D
June 27, 2025
1 out of 5
The staff here are horrible! I purchased a new cell phone which has functions that have never worked. I've been back 5 times as of this evening and they have no clue on how to fix it or what to do. In fact, if they look at it 15 minutes and can't figure it out they quit, with an excuse, we're too busy. Instead they think they are being cute, and ask you to come back the next day to talk to their "phone expert". I did this today and when I got there the "phone expert" never looked at the phone even though they had set up an appointment with me. The guy I had the appointment with turns out had already looked at the phone the 3rd time I'd gone in and called for a new person. I told him I was supposed to see him but he wouldn't he refused to keep the appointment. Avoid this store and these so called "techs" as they truly have no idea what they are doing. Heaven forbid they have to work. So much for purchasing the Best Buy plan, what a waste of money that is!!!

About Best Buy Denver West

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