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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2707 reviews)
Steve V
September 12, 2025
1 out of 5
The worst. Ever wonder why Best buy is a dying brand and no one shops at in store which looks like it got hit with the Robocop style grimy Detroit stick? They literally lied about purchasing a laptop saying it was in stock. Went to the store and magically it was not in store. Purchased it with my credit card and they refused to complete the transaction. Would not allow me to cancel the order in store making me go to their stupid waste of time, bloat-filled spyware Best buy app to cancel instead of in the store canceling the order. Absolutely ridiculous. Don't shop at Best buy what terrible store giving it one star would love to give it zero
Terri M
September 05, 2025
5 out of 5
Jason was very helpful answering the few questions I had about a laptop,
Carlos F
September 04, 2025
1 out of 5
Then have the Microsoft part I need it from my Secure Go pad, so not much to say.
Brian O
August 12, 2025
1 out of 5
Was here today with 5:30pm. Staff were playing with a device making a high-pitched alarm. They triggered the alarm and left it running for at least ten minutes, and didn't seem concerned with the distress it was causing customers. Had to leave the store because they either couldn't or wouldn't turn off the alarm.
Response from Best Buy
August 13, 2025
Hello, Thank you for the review. I can certainly understand your concern with the alarms going off. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/t45r3i), Twitter/X (https://bby.me/ixxn8y), or Instagram (https://bby.me/rea7kq). I’d recommend sending a private message or DM. Please include Google Review 28406. Regards ^ Kristy

About Best Buy Denver West

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