Bought a Zagg screen protector a while back. I recently cracked it and they replaced it for free. Great service replacing my screen! Nice and friendly employees ✨
Thank you Leslie for helping my get my issue handled, the level of customer care and service you provided is why I am willing drive nearly an hour to do my shopping in store
Costumer service was terrible.
Response from Best Buy
April 22, 2025
Hello, Mark,
Thank you for reaching out to us. As a consumer myself, I understand the importance of courteous customer service, especially while visiting your local Best Buy store. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65066010" when reaching out via social media.
Thank you,
^Ruby
In the past six months, I have purchased four remote start devices for my cars and my daughter‘s cars. Both Jeff and Zorro are top-notch installers and did an amazing job taking good care of my vehicles. They both also took the time to show me how the remote starts, worked and walked my daughter through all of their options. Thanks guys.