Frequently Asked Questions About Best Buy Denver West
How do I check product availability at the Denver West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denver West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denver West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2707 reviews)
Steve V
September 12, 2025
1 out of 5
The worst. Ever wonder why Best buy is a dying brand and no one shops at in store which looks like it got hit with the Robocop style grimy Detroit stick? They literally lied about purchasing a laptop saying it was in stock. Went to the store and magically it was not in store. Purchased it with my credit card and they refused to complete the transaction. Would not allow me to cancel the order in store making me go to their stupid waste of time, bloat-filled spyware Best buy app to cancel instead of in the store canceling the order. Absolutely ridiculous. Don't shop at Best buy what terrible store giving it one star would love to give it zero
Terri M
September 05, 2025
5 out of 5
Jason was very helpful answering the few questions I had about a laptop,
Carlos F
September 04, 2025
1 out of 5
Then have the Microsoft part I need it from my Secure Go pad, so not much to say.
Brian O
August 12, 2025
1 out of 5
Was here today with 5:30pm. Staff were playing with a device making a high-pitched alarm. They triggered the alarm and left it running for at least ten minutes, and didn't seem concerned with the distress it was causing customers. Had to leave the store because they either couldn't or wouldn't turn off the alarm.
Response from Best Buy
August 13, 2025
Hello,
Thank you for the review. I can certainly understand your concern with the alarms going off. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/t45r3i), Twitter/X (https://bby.me/ixxn8y), or Instagram (https://bby.me/rea7kq). I’d recommend sending a private message or DM. Please include Google Review 28406.
Regards
^ Kristy