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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2718 reviews)
Steve C
October 06, 2025
5 out of 5
Was greeted at the door by a very nice lady. She was great at answer my questions. She got a young man to help me out. I purchased a new router and it fix my internet problems. Thanks so much
T J
October 05, 2025
5 out of 5
Very knowledgeable and attentive staff.
Jakobi W
October 03, 2025
5 out of 5
Everyone at this store is super friendly. Especially Leslie, she does a fantastic job and is always smiling and willing to help. Couldn’t recommend more.
Justin F
October 02, 2025
1 out of 5
Don't waste your time or money at the store. Their employees have attitude issues. We had a vacuum that we were looking to purchase. We had the vacuum above. We had a label for $369. We had the vacuum in the box below. We're standing in the middle of 10 shark vacuums. We're assuming this purple one that's up top the one that's in the picture behind the price tag and the one that's below. It is the one for $369 but we get to check out lo and behold. It is $80 more. We explained to their team that we thought that this was a issue on their end that they needed to make right, or at least discount in some way due to leading us in a false advertising situation. This team then decided to go find the vacuum mind you that was not on the wall. Dig one out from the back. Bring it up to us and then they ring it up and it still doesn't ring up to $369. They offer us the price of $369 for this other vacuum which was more expensive mind you. And instead chose to refuse to give us any discount on the one we were looking at and when I told them I thought this was a store issue and they needed to make it right. They told me it was my fault for not reading the label closely enough. The arrogance on the manager that was there. I believe his name was Mario. My wife and I both left the store. We will never be back. These people don't respect their customers. You got a problem in that store. It's clear looking up above it all the other reviews.
Response from Best Buy
October 03, 2025
Hello Justin, Thanks for your review! We would love to document your experience as we are always looking to improve. We can understand your disappointment if there was a discrepancy with the pricing and below standard customer experience. We would like to learn more and see if we can help in any way. You can connect with us on social media, you can find us at a Social Media platform listed below and reference Google Review #51100 in a private message to start. Facebook (https://bby.me/sdturr) Twitter/X (https://bby.me/qcoakj) Instagram (https://bby.me/865ihw) Thanks,

About Best Buy Denver West

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