Frequently Asked Questions About Best Buy Denver West
How do I check product availability at the Denver West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denver West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denver West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2604 reviews)
Alissa S
January 16, 2025
5 out of 5
Courteous and knowledgeable staff. I had at least four sales people asking me if I needed anything during my visit. Clean store. Had what I needed in stock on sale.
Devie M
January 11, 2025
3 out of 5
Was sent to a 2nd store to pick up microwave
Response from Best Buy
January 11, 2025
Hello, Devie,
Thank you for leaving us a review. At Best Buy, our priority is to ensure that customers experience supportive service during their shopping visits.I recognize the significance of increasing the availability of products in our stores. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64667136" when reaching out to us via social media.
Thank you,
^Ruby
James F
January 10, 2025
5 out of 5
Had the laser printer cartridges I needed. Yeaaa
Gabriel N
January 08, 2025
1 out of 5
Went in to the store to get a new tv. I told the salesperson that the main reason I wanted to get a new tv is because my NBA app and the NBA League Lass on the tv we have didn’t work well. I was pointed to a particular television and bought it. After it got installed at my house I found out that the TV does not have the NBA app so I cannot use my NBA League Pass.
Response from Best Buy
January 08, 2025
Hi Gabriel,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration regarding the TV you purchased not having the specific app that you had mentioned wanting to use with it. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64658410.
Thanks,
^Caleb