Frequently Asked Questions About Best Buy Denver West
How do I check product availability at the Denver West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denver West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denver West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2685 reviews)
David R
July 11, 2025
5 out of 5
Bobby the manager was outstanding in helping me retrieve a device that I had returned. 1 + 13, a great phone that is underappreciated and not very supported. I decided to ditch Xfinity and switch to T-Mobile. Bobby was super helpful. Thank you sir.
Rhiannon M
July 10, 2025
1 out of 5
DO NOT come to this store if any of ur exspensive electronics break after 4 months geek squad is rude and they expect u to wait over a week just to have them repair or even look at the issue. I pay alot yearly to be a geek squad member and get no love or help ever at this store from there geek squad dept. Worst geek squad dept ever.. ive spent over 33k at this store in 2 years and cant even get no help on my repair it blows my mind 😳
Debra A
July 09, 2025
5 out of 5
Knowledgeable and friendly employees
Reed J
July 09, 2025
1 out of 5
A big Customer Service sign led me to the wrong counter to pick up a online order. Used to be clear and easy. The geek squad guy behind the counter chastised me and was extremely rude. I was tempted to cancel my order but, decided to let it go. Apparently a few other customers had made the same mistake that same day. The sign should be changed. No need to be so rude to a customer.