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Frequently Asked Questions About Best Buy Denver West

How do I check product availability at the Denver West Best Buy?
How do I check my order status?
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denver West stores’ holiday hours?

Recent Reviews

4.0
(2881 reviews)
amber w
September 09, 2026
5 out of 5
I came in today to buy a TV and found the one I wanted amd asked the first employee I saw and I am so glad that I did because the women that helped me was amazing, her name is Aylssa and when I first asked for help she politely told me that she did not work in the TV section but she would do her best, and she went above and beyond and helped us with everything, she was so friendly and even though she did not work in that area she was able to help us with everything. I will definitely keep shopping at this location. Thank you Aylssa for everything
Shelly C
September 08, 2026
1 out of 5
The employee named Phoenix is such a rude one. Playing on her phone not even paying attention, creepy guy greeting and saying bye to people at the front too is gross
Response from Best Buy
September 08, 2026
Hello , Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #219901 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/L6RsEs) • Twitter/X (https://bby.me/HSMPKq) • Instagram (https://bby.me/2scn7X)
James G
September 07, 2026
1 out of 5
Pretty shitty customer service through geek squad members gage and Eva I dropped my iPhone off to get my screen repaired through T mobiles coverage I dropped it off at 3pm and I gave them my second phone number to call me when to pick it up and I heard nothing through out the whole day I had to call a customer service line to see if my phone was done I had then went to store picked up my phone when I had then learned my phone had been ready to pick up since 4pm which made me realize they had no intention of letting me know when to pick it up for anyone coming here to get repairs I would recommend to just go to Apple, Samsung,etc this isn’t worth the head ache
Damian
September 06, 2026
5 out of 5
I came in about 10 minutes before closing to buy a TV and apologized for the late visit. The staff didn’t hesitate, they were friendly, helpful, and never gave off that “we’re trying to go home” vibe. They got me taken care of quickly, helped load the TV into my truck, and were genuinely polite the whole time. Great experience.

About Best Buy Denver West

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