Frequently Asked Questions About Best Buy Denver West
How do I check product availability at the Denver West Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denver West Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denver West stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denver West Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2686 reviews)
Mike J
July 15, 2025
5 out of 5
Always great service.
David R
July 11, 2025
5 out of 5
Bobby the manager was outstanding in helping me retrieve a device that I had returned. 1 + 13, a great phone that is underappreciated and not very supported. I decided to ditch Xfinity and switch to T-Mobile. Bobby was super helpful. Thank you sir.
Rhiannon M
July 10, 2025
1 out of 5
DO NOT come to this store if any of ur exspensive electronics break after 4 months geek squad is rude and they expect u to wait over a week just to have them repair or even look at the issue. I pay alot yearly to be a geek squad member and get no love or help ever at this store from there geek squad dept. Worst geek squad dept ever.. ive spent over 33k at this store in 2 years and cant even get no help on my repair it blows my mind 😳
Response from Best Buy
July 15, 2025
Hello, Rhiannon,
I appreciate you taking the time to write us regarding your experience. Having the Geek Squad look into your issues is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/r6d1sp), X/Twitter (https://bby.me/y1cojr) or Facebook (https://www. https://bby.me/tp759g) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 13538. We look forward to hearing from you.
Sincerely,
^Deysha