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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Belmar
How do I check product availability at the Belmar Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Belmar Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Belmar stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Belmar Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3423 reviews)
Cortney M
January 05, 2026
5 out of 5
Great customer service with the whole staff. Especially the manager Travis.
Cesar C
January 04, 2026
4 out of 5
Several options but average service
Nicholas D
December 31, 2025
1 out of 5
One star.
A technician came out and spent literally about one minute in my apartment. There was no real inspection, no troubleshooting, and no explanation. He physically pressed on the TV screen, which immediately caused additional damage, then left without diagnosing anything.
They did not have an ohm meter, multimeter, or any diagnostic tools you would expect for an actual TV diagnosis. No internal components were checked, no testing was done, and the visit felt completely unqualified and careless.
To make matters worse, Best Buy refused to provide any credentials or certifications for the technician and would not confirm Samsung authorization. Based on the lack of tools, lack of process, and the damage caused, I do not believe this technician was Samsung certified. This appeared to be a third party with very general knowledge at best.
What should have been a professional diagnostic visit turned into further damage and an unresolved issue. This has now escalated into a legal matter due to the damage caused and the refusal to provide proper documentation.
Extremely disappointed and would not recommend Geek Squad for TV diagnostics.
Response from Best Buy
January 02, 2026
Hello Nicholas,
Thanks for reaching out and providing your feedback about the diagnosis process. We can understand how you would be feeling about this and would like to see if we can help in any way. You can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #98686 in a private message to start the conversation.
Facebook (https://bby.me/7ace6m)
Twitter/X (https://bby.me/7hhygb)
Instagram (https://bby.me/zyx9pn)
James B
December 30, 2025
1 out of 5
Awful Best Buy location, alarms blaring constantly. No stock of items. The digital price tags are miserable. They don't have enough information on them and you can't even scroll to see the rest of the information so instead of fixing these problems they are doing want cyber security experts told us not to do and put a QR on it expecting us to do their job because they cheaped out.
This place is awful, and the only way to fix it is to start over.
0/10 just go to microcenter.