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Best Buy Belmar
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
Apple Authorized Service Provider
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Hearing Solutions Center
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Frequently Asked Questions About Best Buy Belmar
How do I check product availability at the Belmar Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Belmar Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Belmar stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Belmar Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3267 reviews)
Mohammed M
January 14, 2025
1 out of 5
Horrible customer care, I came in 01/13/25 to use a gift card towards a purchase I made that was in holiday return policy range, and was told that It would be very easy and I wouldn’t even need the iPad with me, well I got there and sure enough the iPad was needed to I came back the next day to return it and the manager “Shae” told me it’s no longer returnable and that it doesn’t fall into the return policy, when 2 of her employees told me it did. I don’t want to shop here anymore and wil cancel my membership and credit card. The worst part of all this is I wasn’t even returning the item just simply putting a gift card towards it.
You let me down team Best Buy
Response from Best Buy
January 14, 2025
Hey, Mohammed.
Thank you for providing your insight. We understand the importance of being able to utilize gift cards for your purchases, and would like the chance to document your experience. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64678787.
Regards,
^Jason
Francisco Y
January 14, 2025
1 out of 5
Unable to actually call the store. Only connects to a call center in India which is absolutely ZERO help for anything. WE DONT WANT TO SPEAK TO A CALL CENTER THAT KNOWS NOTHING ABOUT WHAT YOU ACTUALLY HAVE IN STORE!!!! STOP BEING CHEAP AND LAZY
EDIT: LMFAO YOU SAY ITS TO FREE UP EMPLOYEES? EVERYTIME I WALK IN THERES 6 PEOPLE DOING NOTHING BUT HANGING OUT BEHIND THE COUNTER WITH AN EMPTY STORE. THEY HAVE PLENTY OF TIME TO ANSWER THE PHONES. ANOTHER TRASH DECISION BY BEST BUY!
Also why would I " reach out on Facebook? Is this best buy the national brand or is this a joke ran by some 8th grader using a Facebook page for customer service? Whoever responds to these review, you have a room temp IQ. No one wants to reach out in facebook like you're a start up company without any real customer service????
Edit: these losers use AI to respond to reviews as well, just goes to show you how stupid the people who make decisions for this company are.
Response from Best Buy
January 14, 2025
Hello, Francisco,
Thank you for commenting on Google my Business. These are some decisions that Best Buy has decided to implement. The team that handles Google my Business is the Social Media Resolution Team; we ask you if would like to be further assisted. That you reach out on Facebook, Instagram, or Twitter/X in an effort to best serve customers outside of phone support.
If you would like to have your experience documented. Please mention "Google Review 64678563" when reaching out. Provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Jim B
January 13, 2025
1 out of 5
Went to this store today to see if I could return or exchange a phone cover that was ordered in-store (in October) and recommended as "heavy duty". As I am just past the member 60 day return period, I was told that there is nothing that can be done.... This does not leave me with warm fuzzies after spending $1400 on a phone and another $79 on a recommended cover that fell apart in my hands.
Response from Best Buy
January 13, 2025
Hello, Jim,
Thank you for your feedback on Google my Business. Not having a phone purchase live up to its name and being unable to return is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64675114", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Nikolay S
January 12, 2025
5 out of 5
Really good service