Excellent fast and friendly service. Ordered a chest freezer online and the item was ready when I arrived and provided assistance to load it in my vehicle. Will definitely recommend this business to everyone.
Online said they have an item in stock, the store insisted they didn't. Placed the order and sure enough they had it in stock. But because it was an open item it was missing too many things. If they would have let me look at it then I would have realized the issues were too major. By the time I got the pickup and realized, the last one in town was sold. They could have saved me an hour and half of wait and I could have driven to the other store that actually had one before it sold out.
Response from Best Buy
August 08, 2026
Hello, Smitty,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 200029.
Facebook (https://bby.me/ubYHAS)
Twitter/X (https://bby.me/Sjzwn4)
Instagram (https://bby.me/PZN7Uh)
We look forward to assisting you there.
It was difficult to get service and support in the computer area.
All the staff were really nice and helpful as I figured out what Apple Watch to get. Was quickly helped and all my questions were answered.