Best Buy Belmar

Did a return late before close. Mack was so professional and knowledgeable. I wasn't sure the policy. Great customer service is rare these days.

This guy a my favorite Best Buy. They are super friendly and the Geek Squad is awesome! Especially the guy that handles returns and exchanges.

Geek squad transferred my old Mac book air to my new Mac neo. I received a notification that there was a new login on my Mac book zoom while it was in Best Buy’s possession. I was told this was part of the process but I highly doubt it. My zoom login is my computer password which is my bad but I guess I assumed that employees would be professional enough not to snoop and violate privacy. Even if it was, the condescension and disrespect from the two male employees was obvious and when I called them out, because I am a woman, their attitude got much more obvious and worse. One male was trying to be helpful but was unwilling to hold his colleagues accountable. All three employees behavior upon being called out was highly suspect and seemed to reaffirm that they got caught and knew it and resented being held accountable. Definitely lost a customer because of the obvious disdain the male employees had which unfortunately fits into the stereotypes of tech bros being out of touch with women. Horrific customer service and no respect or accountability. Will not go back and will warn everyone regarding the discriminatory and biased behaviors this location employs

Nice friendly staff. I was able to return an item with no problem at all!