I called x2 days no response
Response from Best Buy
November 12, 2025
Hi, Jose,
Thank you for leaving us a review regarding your difficulty with getting connected over the phone. We'd be happy to assist you however we can.
Please feel free to reach out to us through a private message on Facebook (https://bby.me/gvd91k), Twitter/X (https://bby.me/m8pqi1), or Instagram (https://bby.me/4virfd). When reaching out, please include your Google review number 98238. Thanks!
We can’t say enough positive things about the service and courtesy of this location. If you’re looking for someone who actually cares about your shopping experience look for Mia. She was super friendly with my daughter and found common ground in their interests. Great experience
An IPad case. There are many different types. I live 40 minutes from the nearest Best Buy. I wanted to compare two. The apple magic and logiteck combo. Bets buy does not have a phone number and there is no way to reach them except through a dispatch. The dispatch will not allow you to speak with a store representative. They say there is no way for customers to speak with a store employee.
The guy, no matter how hard I tried, could not understand what I wanted and kept saying he would send a case to the store!
I just want to see the cases side by side to chose what’s best.
Best Buy has gone sooooo far down hill it’s amazing they’re still in business.
Last several electronic items I have needed I end up getting elsewhere for less and easier.
I love going here as they have the Magnolia room where you can audition audio equipment like speakers and receivers.