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Frequently Asked Questions About Best Buy S.E. Denver

How do I check product availability at the S.E. Denver Best Buy?
How do I check my order status?
My local S.E. Denver Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy S.E. Denver stores’ holiday hours?

Recent Reviews

4.1
(3448 reviews)
Perry J
March 16, 2025
4 out of 5
Has a huge appliance section
Patrick E
March 16, 2025
1 out of 5
I came here to purchase a computer case, pretty much spent quite a lot of time looking for someone to assist since the box is situated on the top of their shelves. So I stayed within the computer parts area to see if I could flag anyone but to no avail pretty much they are grouped together having a conversation then once you are about to walk towards they disbursed. Tried again the 2nd time same thing happened. So I decided to grab the computer case way above the shelf since I noticed that the step stool was right in the area. Once I checked out I complained to the cashier but given the lack of sincerity it seems to not care what so ever. Also just to point out I was at this location before buying a video card that was in a locked case and it took me ages to get someone to open it so I could buy it. I can understand being understaff but boy you your staff need to stop mingling while working. Let alone have someone in the computer department as well to help. I feel that since the lack of care and assistance from these B&M, I think they are doom to fail. BB will be just an online store moving forward and the managers are not doing much to fix this issue. This store used to be a good store pre-pandemic and now seems to be garbage from every time I visit this store. Also another thing to point out, Micro Center has more foot traffic than BB now and they seem to help every single customer that requires their assistance. BB is a lot worse than Lowe's which what makes this even laughable.
Response from Best Buy
March 16, 2025
Hey there, Patrick, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us in-store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64930519" and share your full name, email, and phone number. Thanks, ^Jacob
Ryan S
March 13, 2025
5 out of 5
AMAZING help from a geek squad employee named darryl, young dude so beyond nice. Solved a 3 second problem (power switch wasn’t on…stupid) without any hassle or any charge. Just told us to have a great day will definitely return for more help. Micro center tried to charge 80 dollars and two weeks to just look at it. Knowing the problem can be at least diagnosed within seconds we left micro upset and left Best Buy beyond happy!
Pierce H
March 13, 2025
5 out of 5
Darryl at the geek squad was so so helpful and saved me time and money, kids like this go far in business, I’ll be returning for future problems!

About Best Buy S.E. Denver

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