Would i shop here again? Probably.
Response from Best Buy
January 20, 2026
Hello.
Thank you for sharing your possible future visit decision. We would be glad to chat with you if you had any concerns. Please reach out to us on any of our social media profiles below with Review 106846 for support.
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Djgillygillgill
January 18, 2026
Every single time I go into this store to buy anything I don’t get any help from the employees. At this point I don’t know if they are just lazy or if it’s because of my skin tone but it’s bullshit.
I got to the store around 6:40pm to pick up my order. I went to the pickup counter and there were a few employees there, but they all seemed rushed and said they couldn’t help me and told me to go to the checkout counter instead. James at checkout ended up having to walk over to the pickup counter to help me. At the time, I noticed there were about eight employees near the front of the store, but James was the only one actually working. The others were standing around chatting with their backpacks on. I’m not sure if it was during a shift change, but overall it wasn’t a great experience.
Went with my wife who worked with the geek squad. I looked at TV’s as we are in the market for another and talked to a guy who gave me the impression that he hates his job. He pawned me off on another guy, no problem. The other guy seemed irrwhen I asked questions about differences in LED types (QLED, vs. Mini LED.) I was still interested in buying , so I asked my wife to join me once she was done with the geek squad. We looked for someone and no one was there to help. There are far too many options to take this from unhappy employees. I will say I spoke to a young man at the customer service desk who was outstanding, but that just wasn’t what I needed overall. I probably will never be back as I choose to vote with my wallet.