Nicholas N
August 28, 2026
High effort 77” TV purchase experience between website, multiple associates by phone, one store, and a disconnect between Chase credit card and Best Buy systems. Ultimately resolved.
Response from Best Buy
August 29, 2026
Greetings, Nicholas,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience making your TV purchase. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #214617" for reference. You can find us here:
Twitter(X):
https://bby.me/5a8CiA
Facebook:
https://bby.me/3tVexS
Instagram:
https://bby.me/utBMA8
The staff were all very knowledgeable and helpful. We didn't buy at that time, but had many questions answered. I will certainly go back to that same store.
The Geeks were very friendly and helpful.
Frederick R
August 26, 2026
I just bought a new screen for my phone and 20 days later. The screen had broken and I went up there to see if I could get a warranty on it. The warranty is only 14 days if they sell a product for over $50. The warranty is only 14 days. I feel like didn't take advantage of us now. They have no accountability for selling you a product.It's too bad best buy. Make sure to read the fine print with these guys.
Response from Best Buy
August 26, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/oplSfF), Twitter/X (https://bby.me/9BB2YN), or Instagram (https://bby.me/nQeUKq) with more information about your experience? Please begin your message with "This is regarding my Google Review #211197".