Went to this store to visit the Geek Squad. Just brought a brand new $3,000 Mac Book Pro (from the Colorado Blvd store), and the migration process from the old machine created some problems, so I went back to this store (closer to my house) The geek with the scraggly beard and snotty attitude was not helpful. I did not have a sense that he really knew much about Mac products, nor did he care to try. It was getting late (7pm) and geek guy seemed to want out of there. His helpful summary "You should go to the Apple store and visit the Genius Bar."
Next time I'll do that first.
Response from Best Buy
March 28, 2026
Hello, Joseph,
Thank you for leaving a review. It can be frustrating when you don't have the experience you're hoping for with Geek Squad. If you'd like to formally document your review, please send a message on social media along with Google Review 135620 in your message.
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