Frequently Asked Questions About Best Buy S.E. Denver
How do I check product availability at the S.E. Denver Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local S.E. Denver Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy S.E. Denver stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the S.E. Denver Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3666 reviews)
Danielle N
June 25, 2026
1 out of 5
I came to return a cell phone case I purchased 20 days ago only to discover they have a 15 day return policy. I’ll purchase from online competitors in the future.
Response from Best Buy
June 25, 2026
Thanks for sharing this review. It is correct that we have a 14-day return policy on connected devices such as cell phones, though we can understand your disappointment if you weren't aware. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/1kZnEL), Twitter/X (https://bby.me/yFWlQ2), or Instagram (https://bby.me/rPeNDc). Please include the Google Review reference number #178007 when reaching out.
Debbie F
June 23, 2026
5 out of 5
I am an older widow and used to being talked down to and having people take advantage of me. My beloved flip phone went berserk on me and the touch screen would not work. Sarah found me a great deal on a phone and then Sam at the Geek Squad had the awful task of moving data with the touch screen not working. He figured out how to use a mouse on the phone and was patient and kind and not condescending at all. I was on a trip from Virginia when this happened so very stressed but they made it all better! Many many thanks. The store is friendly and efficient.
Christian H
June 21, 2026
2 out of 5
God awful customer service. Endless sea of blue shirts unwilling to help. Get it together please.
Response from Best Buy
June 22, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 175456
Kerry L
June 18, 2026
1 out of 5
My husband and I have purchased numerous blister packs of cards and we have come to the conclusion that hits will not be found. No foil variants of even the mid tier cards ever show up. Very suspicious so we won’t be buying any loose packs from this store ever again. Huge waste of money and major disappointment if people at the store are weighing or scanning the packs for hits.