Nice people working there. I could not find all I was looking for.
Adam was incredibly helpful when I purchased my new Lenovo laptop this week. He took the time to clearly explain the differences between the Lenovo and Dell laptops I had been researching, answered my questions honestly, and focused more on educating me than selling to me. I really appreciated his patience, knowledge, and straightforward approach. Great experience.
Looking for a bedroom TV, arrived at 7:30 PM, found exactly what I was looking for from advertising flyer. Employees were helpful and knowledgeable in assisting me with a sound bar and other audio accessories. We completed the transaction and they loaded it in my car before closing time at 8:00 PM.
One clerk. We waited 15 minutes to buy one item.
Response from Best Buy
March 10, 2026
We understand the frustration when checking out in one of our stores takes longer than expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (@BestBuy), Twitter/X (@BestBuySupport), or Instagram (@bestbuy), and mention your Google review, 127730.