Only one checkout. Long line. Bad mojo in store. Overpriced items.
Response from Best Buy
February 12, 2026
Hello, Ryan,
Thank you for reaching out. It's frustrating when you have to wait longer than anticipated to check out, so we appreciate this feedback. If you would like to formally document your experience, please connect with us on social media. Please use Google Review 116350 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Never buy from this place. Promised a delivery for 2 weeks now and they dont show up.
Forgot the stove i purchased. Didnt show up for delivery when requested. Bad experience! Go somewhere else.
Stephan G
January 31, 2026
I had an incredibly disappointing experience at the Best Buy Park Meadows store after purchasing a new microwave from the store. I brought my old microwave to recycle—something Best Buy clearly states they accept on their own website—but the store manager, JJ Jacquay, refused to take it. There was no explanation that made sense, just a flat refusal that contradicted Best Buy’s published recycling policy.
To make matters worse, the interaction felt dismissive and unhelpful. I’ve already notified the district manager, Josh Mechum, about how poorly this was handled.
For contrast, I drove to the Best Buy in Aurora, and they accepted the microwave for recycling immediately with zero issues. That’s how a store that values customers should operate.
Because of this experience, I will no longer be doing business with the Park Meadows location. I strongly recommend visiting other Best Buy stores—like Aurora—that actually follow company policy and treat customers with respect.