Best Buy S.E. Denver

Carlos spent 30 minutes of his time helping me and answering every single question I had and filled me in on details I didn't know I needed to know! Amazing person to work with. Obviously very knowledgeable and enthusiastic!

Did curbside pickup and after 30 minutes, had to go into the store to ask for them to bring it out. Parking is a nightmare as people take as many spaces as they want and while waiting my 30 minutes, noticed 4 different cars park in the curbside pickup area to just go in to the store.

The delivery of the washer and dryer to our new house was disgraceful. The tech was uncommunicative and incredibly rude. He called to let me know he was on the way. Reception was bad, so I asked him to repeat; he just hung up. When he got there, I asked him to be mindful of walls. He responded by being snarky, saying he had been doing this for 25 years, and he took a pic of a tiny mark on the railing, because he didn't want to be blamed. Per our builder's request, we bought a pan to go under the washing machine. He immediately said 'that won't work' and that we needed to get a plumber to cut the tile or whatever. Again, per the builder's request, I asked that he make sure that the dryer was properly grounded, which led to another pointless comment. Seeing how well the whole process was going, I asked if he wanted me to leave them alone. He said YES. Then he had me sign for the service and I told him how incredibly rude he was. I was only communicating what the builder had asked us to communicate upon delivery of the appliances. Hopefully everything was properly installed. Who knows. One can only hope. One of the rudest interactions I've ever experienced in my 70 years on the planet, and I almost asked him to get out of my house.

One of my favorite stores. What can I say.