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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2573 reviews)
Dan S
January 03, 2026
1 out of 5
I ordered a Samsung TV and Soundbar. It was supposed to be delivered Friday after Thanksgiving. The soundbar came early and they left it at the end of my driveway. It got snowed on that night. They delivered tv, set it up - it wasn't working. Next delivery date 1/3. After I got room ready again and disconnected old tv. I got a call at 830 saying they were on there way. I got a call at 11 that said they did not have my tv and it would not be available until 9th. This was on my delivery day with a window of 1030-230. I ask for a supervisor to contact me but just like last time Mr. Marsh just doesn't care. I just canceled my order. Ill never buy from bestbuy.com again. Worst customer service ever.
Stephen C
January 01, 2026
1 out of 5
A terrible experience brought to you by terrible people. The leadership all the way up to corporate needs a huge overhaul. Id suggest Amazon. You get the same lack of knowledge and a better return policy. Its honestly not suprising that Best Buy as a company has been run into the ground by unqualified people. Hope some of the good ones can retain a job in the e-commerce business that inevitably will be Best Buys only business if they survive
Response from Best Buy
January 02, 2026
Hi, Stephen,
We appreciate you taking the time to share this review here, although we hate hearing it is due to a negative experience. We would be happy to learn more, and see how we can help.
To get started, please send us a message on Facebook (https://bby.me/vu109j), Twitter/X (https://bby.me/gn2ovg), or Instagram (https://bby.me/4z60o1). Please also include a note stating you are reaching out from a Google review by including this reference number: #98836. We look forward to hearing from you!
Terry D
December 30, 2025
5 out of 5
They were awesome
Fetha B
December 29, 2025
5 out of 5
Easy parking, clean, well stocked ,very attentive and helpful staff.