Sold me a pc that was broken wouldn’t even load when turned on after I set it up so I returned it and they refunded me… 👌🏼
Response from Best Buy
July 14, 2025
Hello and thank you for reaching out and sharing your experience. I would be concerned as well after receiving a defective item, but glad to hear you received your refund.
If you have any questions in the future or need any assistance, please send us a message on Facebook (https://bby.me/3v01l0), Twitter/X (https://bby.me/08sbw8), or Instagram (https://bby.me/4abksp). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^Allison
This is the best Best Buy location. Eduardo in the service/warehouse department is above and beyond amazing!
Ok my biggest issue here is how many people are working and how many of them ask me if I need help. I went in knowing what I wanted, and I just wanted to go pick it up but no less than SIX different people walked up to me and asked if I needed help. I appreciate that they are bored, but I was like the only customer and you have to have seen all your coworkers coming up to me already. If I need help I'll grab someone since there are people all over the place doing nothing.
Everyone was friendly for sure, but ease off on the questions guys.
Response from Best Buy
July 12, 2025
Hello, Aram,
Thank you for sharing your in store experience. I can understand that not getting the assistance in store you expected can be difficult. We would be glad to have one of our agents look into this concern for you. If you would like to reach out to share more on your experience please reach out to any of our Social Media Profiles below with Review 14711
Here are the links to our socials: Facebook (https://bby.me/ctvpg2), Twitter/X (https://bby.me/wvtjnf), or Instagram (https://bby.me/7s902p) We look forward to hearing from you.
Sincerely,
^Meghan
Very clean - lots of knowledgeable employees ready to help.