Sale person wasn’t very knowledgeable
Response from Best Buy
October 02, 2025
Hello, thank you for reaching out to us about your experience. It is definitely important to get information about your electronics before making the final purchase. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #51029".
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I love shopping at Best Buy. I've purchased many items, from electronics to appliances, to computer parts. Today's purchase was for computer parts (Keyboard, Mouse, and Microphone). They had the items i was looking for and also had suggestions for even better items which I ended up purchasing! My experience shopping with Best Buy is always good.
You have to love Best Buy!
Hannah M
September 20, 2025
m extremely disappointed with the customer service at this location. Every time I shop here, I feel like I’m being treated as if I’m doing something wrong or trying to steal, even when I’m just here to make a regular purchase. Customers deserve to feel respected and welcomed, not judged or watched suspiciously.
Best Buy should focus on improving the way their staff interacts with customers. Respect, trust, and professionalism go a long way in creating a positive shopping experience. Unfortunately, this store has failed in that regard, and it makes me think twice about returning.