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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2623 reviews)
Spencer S
June 19, 2026
1 out of 5
I went in today to buy a new mesh router system. Part of the deal going on currently was that if you brought some of your old networking get (router, modem) you would get 15% off the purchase of a new one. I brought in my old devices to trade in only to be told that “mesh wifi system” doesn’t count. The employee helping me had talked to his manager and his manager was the one who said that the coupon doesn’t apply. I’ve attached images to this review to show that the trade in offer DOES apply to this system.
What’s very disappointing is that this all could have been easily verified (and maybe it was by the manager who didn’t want to give out a coupon) by looking up the system I wanted to buy in their system.
If you shop here, be aware that they may not honor the sales correctly (aka false advertising). I’d HIGHLY recommend purchasing products elsewhere because if they’re willing to be dishonest about this, what else are they not tell you.
Response from Best Buy
June 19, 2026
Hi, Spencer,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting accurate information when trying to get a coupon honored.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/LIrgCr), X (https://bby.me/oAG370), or Instagram (https://bby.me/A1PIch).
Please be sure to mention “Google review #174579” in your message.
Alec V
May 23, 2026
1 out of 5
You can't even talk with a real person when you call the number
Response from Best Buy
May 23, 2026
Hi there,
Thanks for your review. If you need help or have a question, we're here. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 156191 in your message to us.
X: https://bby.me/t6sQ4T
Facebook: https://bby.me/O12raJ
Instagram: https://bby.me/hK4fX7
Isabella M
May 11, 2026
5 out of 5
So kind and helpful
Chuck
May 03, 2026
5 out of 5
Sales personnel were outstanding. They pointed me in the right direction. Had me in an out very fast