Marty was great, helpful, and kind. He helped me find the exact hard drive I needed. He even went to the back to find the exact item. Wonderful team and they were great!
3 weeks after delivery and 3 attempts later I still have a washing machine in the middle of my bedroom. These clowns are terrible at completing a job. Hopefully attempt #4 finally happens and the washing machine gets installed.
Andrew L
November 17, 2025
Big box store. Expensive, but i didn't want to wait for shipping, so that's the price of convenience, I guess. Friendly staff.
These guys are just mean they refused to price match an Apple Pencil second GEN just because the region model was different
The funny thing is, they ended up doing it online because their SKU tracks both models as the same product but in store they wouldn’t do it. there are no differences between the two products as evidenced by them putting the same model number on the store page online. there’s no color compatibility or other difference. There’s no way to pick which model you buy either.
Response from Best Buy
November 14, 2025
Hi, Peter,
Thank you for leaving a review. I can understand wanting clarity on our Price Match Guarantee. The product must be a matching brand, model number and color to qualify.
Here is a link to our Price Match Guarantee: https://bby.me/8stxe7.
If you have additional questions or concerns, please send us a private message on social media. We are happy to assist you on any of the following platforms: Facebook (https://bby.me/xznx93), Twitter/X (https://bby.me/skppxs), or Instagram (https://bby.me/ogqicb).
Please mention the phrase “Google review #68911” when reaching out.