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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2586 reviews)
Mark H
February 16, 2026
1 out of 5
This review is not directed to the Best Buy Longmont, CO, store but to Best Buy's Corporate Customer Service group. My hope is that the Longmont manager will direct this to the appropriate department.
I purchased a Viper Remote Start kit ($435) for our Tundra and had it installed by Best Buy Northglenn CO on Jan. 26, 2026. Within 2 weeks of install, the remotes quit working. I changed out remote batteries, disconnected the Tundra battery, etc. to see if I could reset the system. No luck. So I went to the Best Buy website and to a live chat to see if I had to take our truck back to the Best Buy (BB) install location (Northglenn CO) which is 90 minutes away. The person on Live Chat assured me that a could get remote-start reset at a closer BB location, 50 minutes away, in Longmont CO. That person then set up an appointment. I told the person on the chat I wasn't sure Longmont had that capability and explained that nearest installation store was the Northglenn BB. That person assured me Longmont could handle the issue. About 15 minutes later, I decided to call the Longmont store with the phone number that showed for that location. I was routed to a corporate group. I again explained that I was concerned about the Longmont capability and didn't want to make a wasted trip. After being routed to a technical support group, I explained my concern but was again assured Longmont could handle the issue. I have just returned from my appointment during which the Longmont Geek Squad told me that didn't have that capability. I don't trust Best Buy. A customer should not have better information about individual store capabilities that the Best Buy people paid to know. So frustrating that I just wasted a beautiful morning for a fruitless trip.
Response from Best Buy
February 16, 2026
Hello and thank you for reaching out and sharing your experience. We would like the chance to document your feedback as well as the opportunity to assist in any way that we can. If you have a moment, please reach out to us on Facebook (https://bby.me/s292jh), Twitter/X (https://bby.me/xwzyek), or Instagram (https://bby.me/fdgqyk). When reaching out via social media, be sure to mention that it's in response to Google Review number 118151. Thank you.
USA D
February 15, 2026
5 out of 5
Very knowledgeable
Jeff H
February 05, 2026
1 out of 5
This is not against the store, but Best Buy as a company. Tried to return a WiFi extender after 3 weeks after switching internet providers and it not being compatible. Found out you only have 15 days to return, UNLESS you pay for their membership. No wonder why actual stores struggle so much. I’ll stick to Amazon from now on.
Mark S
February 04, 2026
5 out of 5
Great place to recycle unwanted electronics