These guys are just mean they refused to price match an Apple Pencil second GEN just because the region model was different
Ordering online doesn't mean it will be available immediately for pick up... even though it states it will.
Response from Best Buy
November 11, 2025
Hello,
Thanks for taking the time to share this feedback. We understand having unexpected delays in getting your product, isn't ideal.
We do our best to ensure that all orders are fulfilled as quickly as we can, though there can occasionally be a delay in processing. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/6mryhj), Twitter/X (https://bby.me/poencw), or Instagram (https://bby.me/srwncj), we'd be happy to review your order with you. Please also mention your "Google review #67705" in your message.
Daren has such a great customer service, real patient, helpful and friendly. Props to Daren.
What a great experience! I ordered a new TV online, and as soon as I walked in the store, a nice young lady directed me to the Pick Up counter. There was no line, and I got my new TV in under two minutes. The worker who helped me answered all my questions and offered to help load it to my car, thanks Best Buy!!