Best Buy I understand store security. I just dont understand why you cant hire off duty cops or renta cops to guard your front doors. Every Best buy I've been in from Co to VA to FL is like this now. Instead you post every one of your salespersons up front. Then you have no one on your sales floor to help customers. The sales people used to be the best part of your stores but not anymore.
Response from Best Buy
June 29, 2026
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Brent was incredible at helping us find the perfect MacBook. He went above and beyond, not only on figuring out logistics, but he was incredibly kind and compassionate. He also helped us figure out what remote would work for a smart tv from 2011 - super knowledgeable! Que also helped us out when purchasing the mac and was awesome to talk with. A great team of people work here! We will be purchasing all electronics from this location from now on. Highly recommend!
They don't honor warranties
These folks are the worst, Huge mistake doing business with them.They are in the upselling business and after a purchase you are on your own. Paid for installation and the tv is not working.