Helped me find my new charger and all the workers were super kind
Just came in to order a 3d printer and Nando was super helpful. Very courteous, answered questions, got it ordered in 10 minutes, and should arrive in time for our birthday boy. Thanks for going above and beyond for us Nando.
I was considering using Best Buy for product repair services. However, I couldn’t even call the store. The phone number listed on the Longmont Best Buy Google listing led me to an AI Assistant who told me to be patient while it made mistakes. Meanwhile, it literally had no option of getting me to a person in the store to which I wanted to speak. Then for some reason, it connected me to a service line in another country. I just wanted to call the store. This is madness.
Response from Best Buy
February 19, 2026
Hello, Lizzy,
We can understand that not being able to call the store can be difficult. Our consultants in store can assist if you would like to visit the store for support. We also have assistance through our National Call Center, or chat through any of our social media profiles below if you would like to reach out with Review 119440.
Facebook (https://bby.me/0nakke)
Twitter/X (https://bby.me/lzaplm)
Instagram (https://bby.me/lwz11u)
Hillary R
February 18, 2026
Shout out to Angel for helping me find the exact item I needed so quickly! He was respectful and very willing to help. Courteous and polite. I appreciate the excellent service!