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GEEK SQUAD

Best Buy Longmont

Open NowCloses at 8:00 PM
3.9
(2502 reviews)
210 Ken Pratt Blvd
Longmont, CO 80501
(303) 485-5939
Directions
Open NowCloses at 8:00 PM
ThursdayApr. 2010:00 AM - 8:00 PMFridayApr. 2110:00 AM - 8:00 PMSaturdayApr. 2210:00 AM - 8:00 PMSundayApr. 23ClosedMondayApr. 1710:00 AM - 8:00 PMTuesdayApr. 1810:00 AM - 8:00 PMWednesdayApr. 1910:00 AM - 8:00 PM
Services Offered
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Find Items in This Store

Shop Best Buy Longmont

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Longmont

How do I check product availability at the Longmont Best Buy?
How do I check my order status?
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Longmont stores’ holiday hours?

Recent Reviews

3.9
(2502 reviews)
Sarah H
April 13, 2025
1 out of 5
Positively terrible customer service. After years as a customer I am appalled by the way they treat customers.
Response from Best Buy
April 13, 2025
Hello, Thanks for taking the time to share your feedback with us. I am not sure what happened during your visit, but I can understand not receiving a quality level of customer service, isn't a welcoming experience. I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also include a reference to your "Google review 65038436" in your message to us, it'd be appreciated. Sincerely, ^Melissa
C
April 06, 2025
1 out of 5
Be cautious when getting a tv from here, got mine today And once I got and took out this was the damages, sadly I’ll have to wait till Saturday to bring it back so I’m without a tv due to it being mishandled A very disappointing experience
Response from Best Buy
April 06, 2025
Hello there. Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #65015619. Regards, ^Jason
Colin H
April 04, 2025
1 out of 5
Ordered computer online on sale. Paid for next day shipping, this location contracts it out to a courier called Shipt. After 3 days I went to the location, confirmed the package was there, my name, but they wouldn't give it to me because it was awaiting the courier. After 5 days, I went back, Shipt still hadn't picked it up, and it timed out in best buys system to be shipped. I was told by Miles, Jaylen, and Valdez (warehouse) that it was opened and put on the floor for sale at full price. Manager's (Pat?) suggestion was to purchase a new computer at full price (they were out of stock) and request a refund (partial the cost of a new computer). Shipt does not function as a courier, and someone at this location may be abusing the system to defraud the courier items that get bounced out of the system and scooped up under the table. In the hour I was there the same 3 customers at customer service line were still there. That's either dedication to service, or the other thing. Clown show all around when you order a package with your name on it, can see and touch the box, and not a single manager or employee can resolve a simple pickup.
Response from Best Buy
April 04, 2025
Hello, Colin, Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when requesting assistance on an order. I am disappointed to hear that we were unable to fulfill this for you. If you require support here, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Kindly mention the phrase “Google Review, Convo #65009840” when reaching out, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
Jane W
March 31, 2025
1 out of 5
Bought a refurbished Windows 11 laptop which never worked properly. Per Dell Best Buy never wiped the Linux os before installing a Windows os. They charged me $100 to wipe the 2 os despite it being a Best Buy error then they only installed 11 Home not 11 Pro which I had paid for. 3 trips to Best Buy in 1 week and no sign of a refund - would think long and hard before shopping here again!
Response from Best Buy
March 31, 2025
Hello, Jane, I appreciate you taking the time to write us regarding your experience with your laptop. Having the Geek Squad team address your concerns, is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64990397. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy Longmont

At Best Buy Longmont, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Longmont team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 210 Ken Pratt Blvd in Longmont, CO, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Longmont? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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