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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
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Google Home Experience
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Frequently Asked Questions About Best Buy Longmont
How do I check product availability at the Longmont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longmont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longmont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longmont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2637 reviews)
Brian G
October 06, 2026
1 out of 5
I went in to look at 3D printers the employee said he was going to get someone who knew more information about them. I waited 15 minutes then walked out.
KATHERINE M
October 01, 2026
1 out of 5
Just tried to return a new Oura ring because while in store I used their size rings, bought my size and it did not fit. I needed a ring fast due to going out of town so I found one at target for cheaper and it shipped to my house. During my visit we had terrible service. We had to wait at least 15 minutes for a manager to come accept our purchase. We were one of the only people in the store. The guy at the front desk played on his phone the whole time and couldn’t care less to try to help. Today, I tried returning my oura ring. Apparently there is only a 15 day return policy - No company has that and no one at the time of purchase told me that. I was ONE day late. The front desk girl could not help me so she got her manager who also wasn’t willing to help me. If we are getting technical on 15 days, I bought the ring at 6pm and tried to return at 2:20pm, so they should have accepted it. What an absolute joke and I will never support this store.
Response from Best Buy
October 01, 2026
Hello!
We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (https://bby.me/nQQb7g), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 228979. Our support teams would love the opportunity to learn more and assist!
Thank you.
Luca B
September 30, 2026
5 out of 5
I found the product I looked for. Friendly staff.
E E
September 29, 2026
5 out of 5
Wasn’t able to get the right phone today but Abby was super nice!