Best Buy Longmont

If I could give this store 0 stars, I absolutely would. This was one of the worst customer service experiences I’ve ever had. The employees were rude, unprofessional, and made me feel completely unwelcome from the moment I walked in. I genuinely felt like I was being racially profiled and judged based on the way I looked instead of being treated like every other customer. Rather than offering help or showing basic respect, I was watched and treated as if I didn’t belong there. No one should have to experience that just because of their appearance. It’s unacceptable that in this day and age people are still being stereotyped and treated differently. Every customer deserves to be treated with dignity and respect, regardless of their race or how they’re dressed. Instead, I left feeling embarrassed, disrespected, and angry. I will never spend another dollar at this store, and I would strongly encourage others to think twice before shopping here. Businesses that allow this kind of behavior from their employees don’t deserve customers’ time or money. I hope management takes these complaints seriously and addresses the way their staff treats people, because no one should have to go through an experience like this.

I was experiencing problems with our Panasonic landline phone. The young woman, I failed to get her name, was very good. She saw me standing at the kiosk and came to me immediately. She took the phone, fixed the problem and showed me what she did. On the other hand, the young man at the front door was not a good customer service representative.

What kind of return policy is 15 days? Try to buy local rather than the online store putting stores like this out of business, only to have them refuse a non-used still in box cable because it’s 20 days since purchase? It’s not like it expired!

Lovn it