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Best Buy Loveland
Services Offered
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Frequently Asked Questions About Best Buy Loveland
How do I check product availability at the Loveland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Loveland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Loveland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Loveland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1919 reviews)
Preston L
February 20, 2025
5 out of 5
Great deals and special promos on credit card purchases
Juliana B
February 09, 2025
1 out of 5
Terrible store
I drove 40 miles to pick up a product with excellent condition and was missing parts
They didn’t have another one in store and didn’t match the price with a new condition
This already happened to me in another store and they matched the price
Terrible customer experience
If I could give score 0 I would
Response from Best Buy
February 09, 2025
Hello,
Thanks for taking the time to share your feedback. I can understand finding that the open-boxed item you purchased was missing parts and the store wasn't able to offer an acceptable solution, isn't ideal. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and either the online order number or Customer Service Pin Number from the store receipt. Please also include a reference to your "Google review 64795103" in your message.
Sincerely,
^Melissa
Dylan C
January 31, 2025
1 out of 5
DON'T BUY A ZAGG SCREEN PROTECTOR OR SPEND MONEY AT THIS COMPANY:
I bought a brand new Google Pixel 8a exactly two months ago. When I was checking out, the worker checking me out convinced me to buy a $50 Zagg screen protector with the promise of lifetime replacements. All I needed to do was come back to the store to replace it at any time. Fast forward two months: I came in to replace the cheap protector that already had bad cracks from a small fall. A worker let me know that they are out of stock of that screen protector, won't order any more, and that there was nothing they can do for me. Another worker said I could order a replacement online with free shipping through Zagg. I was annoyed and felt scammed, but I shook the workers hand and went home to order my replacement. Not free shipping: $10 every time.
At this point I feel scammed. I wasn't going to buy that screen protector in the first place, but the worker convinced me by how amazing it is to just come by and get my screen replaced whenever I needed to. The quality was cheap as can be as well, identical to a $10 Walmart protector. I went back and I talked to the GM who was absolutely useless. All he could offer was $20 credit and hollow apologies, offering no explanation to me being scammed and misled by his employees. Why have a GM if he can't correct horrible interactions and correct the wrong doing of this company? I have no personal issues with the GM. That said, if you shop here, expect that the GM has no power to do anything to remedy errors on the company's part: he's just there as a face. I've spent over $1,000 in the past 4 years at this store, and I will not be returning to a Best Buy ever again after this interaction. Train your workers to not mislead and lie to your customers. Don't upsell on lies for the sake of profit. Terrible customer service experience. Don't trust anything those workers say.
Response from Best Buy
February 01, 2025
Hi, Dylan,
We appreciate you taking the time to share the details of what you've experienced with your ZAGG screen protector purchase. Though information regarding the "Best Buy. Buy here replace here warranty" can be found https://www.bestbuy.com/site/brands/zagg/pcmcat1627051887365.c?id=pcmcat1627051887365, I can understand concern when the product may no longer be a part of that store's inventory. Our team would be happy to document your feedback as well as investigate this further. To do so, please send a private message or DM that includes your full name, phone number, email, and Customer Service Pin Number at the bottom of your receipt to the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Be sure to mention "Google Review 64762244" so that we can tie your message to this post.
Sincerely,
^Tina
Jordan W
January 29, 2025
5 out of 5
They always have what we need. Our go to for all appliances and electronics