Got there early and was ignored by everyone working there. Then this one gal came up n asked if I needed help... she was really sweet n answered all my Qs w/o any hesitation. I made sure she handled my purchase when I was ready to finish things up.
Response from Best Buy
November 17, 2025
Thank you for sharing your feedback with us, Joel. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/vtf1ow), X/Twitter (https://bby.me/qf7p4o) or Facebook (https://www. https://bby.me/1kxpq3) with the full details of your experience. Also add Google Review 70247. We look forward to hearing from you.
What a horrible experience. Nobody helped me and I waited and waited. Never going back to this store.
There isn’t any technology look at this picture:
It's not a bad store, but it's not a good store either. There's either no help, or there is so much help they're annoying. They either have the product I'm looking for, or they have a bazillion other choices which just confuse me. They often have only the high-end on items that I think they should have the full spectrum of pricing on, so they can't always be the best buy. They were quite helpful last time I bought a new phone there. Hit & miss.