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Frequently Asked Questions About Best Buy Loveland
How do I check product availability at the Loveland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Loveland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Loveland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Loveland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2073 reviews)
Alex R
June 25, 2026
1 out of 5
Absolutely HORRIBLE Customer Service we went in 7/25/2026 at 730pm
Now anyone in recent times knows how pesty the employees at best buy have become, coming around every 2 seconds "do you need help with anything?" When all I want to do is see what they got available and ill ask for help when I need it.
So it was odd that we walked in and managed to get to the back of the store without seeing a single employee, it sucked because we went in knowing exactly what we were going in for. All we needed was an employee to get us the 2 samsung tablets that the cash in our pocket was burning to be spent on.
Like idiots we stood around for 27 min exactly asking any employee that would walk by for help every single one saying ill.ask someone to help. Im not sure if it was our appearance or what but my patience grew hair thin when I had been in the store waiting for 17 min at this point and I witness a lady walk into the store to an aisle close by and gets assisted right away leaving me confused as hell wondering how is that possible this lady just walked in and already getting assistance but not us. I noticed 2 employees gossiping but as soon as I walked up they started to walk in different directions but I asked again for help and got told someone would help yet NO ONE CAME.
We ended up buying the tablets online faster then whenever the employee came. By that point 27 minutes had passed we received confirmation that we could pick up in fort collins the following day, much better then giving any of those employee that commission. This was such a horrible experience please Best Buy do better.
Response from Best Buy
June 26, 2026
Hi Alex,
Thank you for your review. We appreciate you taking the time to share your experience with us as it helps us create positive interactions in the future.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/y7c5Db, Instagram: https://bby.me/biWTRm, or Twitter/X: https://bby.me/XpvIov. Be sure to reference Google review 178249 in the details you provide.
Steven
June 24, 2026
1 out of 5
They don't honor warranties
Justice Q
June 22, 2026
1 out of 5
Whatever you do don’t buy a TV from them the tv stops working or even if it does work it pauses and kicks me out of the stuff I am watching. Never buying anything from them ever again
Response from Best Buy
June 22, 2026
Hello, Justice,
Thank you for reaching out to us here to share your experience. We understand how important a TV can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 175840.
Facebook (https://bby.me/nbdxBR)
Twitter/X (https://bby.me/1xo5eZ)
Instagram (https://bby.me/rdd7VE)
We look forward to assisting you there.
Cindy W
June 16, 2026
5 out of 5
Today your sales associate named "Deep" made my day! I was looking for a specific laptop, but Deep expanded my horizons to review other laptop options. Deep was kind, considerate and knowledgeable. He perceived my own understanding and built upon it without condescension and just the right amount of support. I am purchasing a laptop because of his amazing salesmanship. Thank you Deep and God bless you and your team!