Troubleshooting my Hotspot and laptop because they did not have a cable pigtail.
Rachel D
December 22, 2025
Tate at Best Buy loveland was so good and helpful about gaming consoles. Highly recommend talking with him. He helped us make the right decision for our family, very knowledgable about all of the products.
Azezel F
December 22, 2025
I'll probably never go in a best buy again confusing register placement, horrendous prices, no point.
Response from Best Buy
December 22, 2025
Hi there,
Thanks for sharing this review. We're concerned to hear you feel this way regarding the store layout and prices. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/akuyud), Twitter/X (https://bby.me/wkffco), or Instagram (https://bby.me/prbifx). Please include the Google Review reference number #92878 when reaching out.
Cristian H
December 21, 2025
Its more like a high school lunch room then a actual business. I went in today for a kindle that shows online it was ready to be picked up. I walked in and all the employees were laughing amongst each other failing to help me or any customer. I even walked up to one of them to asked were I could find it and they proceeded to ignore me straight to my face and walk away. I then finally was able to figure out that I have to go to the check out for them to grab my item. A young kid says they have it then goes to get it waiting for over 15 mins I get told they are going to look there and here. Then they dont have it. I asked why does it say I can pick it up. The teenager proceeded to say to me literally "I just work here, what do you want me to do about it ?. Not even a alternative like getting it ordered from a different store, or available other modles nothing. MY WORST BEST BUY EXPERIENCE EVER DO NOT GO HERE.
Response from Best Buy
December 22, 2025
Hi Cristian,
Thanks for sharing this review. We’re concerned to hear about this experience, and can understand your frustration with the service that was provided to you. We'd be happy to discuss this further with you to ensure this is documented and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/fb1r8r), Twitter/X (https://bby.me/ymbpyp), or Instagram (https://bby.me/d6fimi), and include the Google Review reference number #92804 when reaching out.