Best Buy Loveland

I wanted to call the store but every time I call I get someone in South American who can’t answer my question! I cannot talk to someone at my location!!!! Some person in another country has no idea what I need an answer to. Makes me never want to do business with them ever again!!!!!!!

I had a last minute crisis when another retailer failed to fulfill an order for company Christmas gifts in a timely. manner. In a full panic, I reached out to Best Buy, and Chandler stepped in and saved the day. He calmly organized everything, arranged for pickup, and made sure I could gather the JBL speakers I needed so I did not fall short on the gifts. Chandler was professional, organized, and incredibly knowledgeable. At a moment when I was frazzled and overwhelmed, he stayed steady, kept things moving, and worked with his team to pull everything together quickly. It reminded me how valuable brick and mortar stores still are, especially when staffed by people who genuinely care and go the extra mile. I cannot say enough good things about how Chandler handled this situation. He turned a stressful scramble into a smooth solution, and I am truly grateful!

Checking out the new stuff.

Great experience and friendly staff!