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Best Buy Loveland
Services Offered
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Frequently Asked Questions About Best Buy Loveland
How do I check product availability at the Loveland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Loveland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Loveland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Loveland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1940 reviews)
Dean W
April 14, 2025
1 out of 5
Had a GREAT experience yesterday (4/13) and a simply HORRIBLE experience today!
Bought a Garmin solar assisted smart watch yesterday - they were MORE than glad to assist me then. Having problems getting the USB power cord to function, I went back. Couldn't get ANY Best Buy employees to even LOOK at the cord/connection; I was sent directly to Geek Squad. No one there would even look at it. Spencer said my only choice was to make an appointment for a future date because he was "going home in two minutes", once again without even so much as looking at the watch they were SO happy to spend time selling me yesterday!
Went to Greeley Best Buy next. The "door greeter" (Jon, I think) tried his luck (not even suggesting Geek Suad) before suggesting it was defective and should be returned (within 3 minutes and didnt even have to plug it in). They didn't have a replacement but were more than happy to have a replacement sent to my residence within two days! Yes, I lost all my setup and data but, at this point, I was just pickled tink that I receiving positive customer service!
If I were so bold, I would suggest Loveland/Centerra Best Buy employees spend some time at Greeley in order to learn what customer service is!
Response from Best Buy
April 15, 2025
Hey there, Dean,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with your recent watch purchase and I can definitely understand your concerns surrounding not being able to get support. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) further support. Please start your message with "This is in regard to my Google review: #65042582" and share your full name, email, and phone number.
Thanks,
^Jacob
Eric H
March 31, 2025
1 out of 5
Nothing is more frustrating than purchasing products from chain stores that do not back their products. No support. No Integrity.
Response from Best Buy
April 01, 2025
Hey, Eric.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64991992.
Regards,
^Jason
Kayla T
March 30, 2025
4 out of 5
The kid on the floor said that they didn’t have what I was looking for and that the inventory was wrong, so I ordered it on the app and it was ready for pickup within 10 minutes. 10/10 for effort lmao
Will A
March 20, 2025
5 out of 5
Adrian was super helpful and knowledge and went thr extra mile. Super happy with my purchase. Not everyday I blow several grand but I don't regret doing that here. He handled no pressure salesmanship masterfully and I'm not even an easy customer.