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Frequently Asked Questions About Best Buy Parker
How do I check product availability at the Parker Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parker Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parker stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parker Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1904 reviews)
Thảo N
July 20, 2025
1 out of 5
IF I COULD GIVE 0 STARS, I WOULD
I recently purchased an open-box Sony 85" TV from Best Buy in Fort Collins—1.5 hours away from my home—because it was labeled as "Open Box - Good" and clearly stated it included all accessories. Imagine my frustration when I brought the TV home only to discover there was no power cord inside. No warning, no label, no disclaimer. Just missing.
I immediately contacted Best Buy customer service. They assured me that I could visit any store since the system is shared across locations. So, I headed to my local Best Buy store expecting a simple solution—just help me get the missing cord that was supposed to be included.
Instead, I was met with a completely dismissive and condescending attitude from the store manager. I calmly explained the situation and showed proof of purchase, yet she repeatedly emphasized that this kind of thing "just happens with open box items," and that "it’s only $9." She completely ignored the fact that the listing clearly stated all parts were included. She spoke to me like I was being unreasonable, even though I was the one who had spent nearly $2,000 and was patiently trying to resolve their mistake.
This experience left me not only disappointed, but also disrespected. Buying an "open box" product shouldn’t mean you have to expect missing parts—especially when that’s not disclosed. And even if something is missing, the bare minimum should be a store that treats you with respect and tries to help, not brush you off. I just wanted what I paid for. Instead, I got a $2,000 TV I couldn’t use right away, wasted hours of my time, and walked out feeling ignored and belittled.
Response from Best Buy
July 20, 2025
Hello,
Thank you for the feedback. I understand not being able to use the TV right away is frustrating due to missing parts. Per the open guidelines link below, good conditions item could be missing parts.
https://bby.me/yxi9nj
To further assist you and see what is possible. Please reach out through social media the links. When you reach out mention "Google # 18261", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/x7vodk)
Twitter/X (https://bby.me/g3lkgc)
Instagram (https://bby.me/ztt47a)
Here to assist,
^ Jay
Alec M
July 19, 2025
2 out of 5
For a store that was amazing, the fact wr have to wait or worse track someone down to buy something is ridiculous. Making it easier to just shop on Amazon.
Response from Best Buy
July 19, 2025
Hello Alec,
Thank you for your review. I'm happy to hear that you found the store amazing but concerned that you had a hard time to find help to find a product. I would like to see if I can assist you. Can you reach out through social media, at one of the links below? Just reference Google Review #17724 and us a private message with your full name, email address, and s. I look forward to hearing from you!
Facebook (https://bby.me/0mbl0g)
Twitter/X (https://bby.me/908qha)
Instagram (https://bby.me/6z7clk)
Google Review #17724
Thanks,
^Ezra
Chansa D
July 18, 2025
5 out of 5
Brandon was great!
Bashi S
July 13, 2025
5 out of 5
Walked in and met Brandon. He helped us with 2 tvs and a mount. This guy is AMAZING. Great attitude, very helpful and super friendly. Helped us carry the tvs to the car and everything! He's invited over for dinner now.