Pretty rough experience twice in a row now while trying to drop $200+. I'm leaving this review as I'm walking around the store... Greeters were too busy with their conversation to greet my partner and I as we walked in this morning. Now I can't find a worker to assist me and as soon as I do, he helps another customer (no problem I can wait my turn) but he walks the opposite direction of customers when he's done instead to join other employees for conversation. I'd rather spend my money where employees will help me out instead of treating me like I'm interrupting social hour. I bet it's nice to get paid to hang out!
Response from Best Buy
August 12, 2026
Hello, Tyler,
Thank you for sharing your concerns with your experience at the Denver, CO Best Buy location. We would be glad to notate your complaints if you would like to reach out to us on any of our social media profiles below with Review 202222.
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Good selections - convenient location, major brands, and able to see how things fit, feel, and operate before buying.
Helpful in purchasing my new laptop
The best experience and customer service i’ve had! Drew was awesome and helped with everything I needed! I’ve never had such a great customer experience