Best Buy Parker

Geek squad told me they put screen savers on phones. I took 2 phones in about 4 weeks ago and sure enough they put them on. I needed to have 2 more phones done and Sienna absolutely refused. She said I didn't buy the there. My phones are older and Best Buy hasn't sold my phones screen savers in years. Sienna was just outrageously rude about it. I made an appointment hours prior, they could have called and said they no longer do it. We are whatever their premier business members are. unbelievable waste of a few hours of my day today. The young man working their was nice and had no problem doing it. Sienna just butted in and was very rude about, even rolling her eyes when I said they just did it for is a month ago.

I just want to say thank you to Parker's Geek Squad team; specifically Alex and Jeremiah. I had a ton of concerns and questions about cybersecurity and not knowing where else to turn, I decided to stop by this location and I'm very glad I did. I came in 3 days in a row asking them a ton of questions and although they were busy, they responded with kindness, logic, and patience. They went above and beyond and I greatly appreciate it. Again, thank you.

Best Buy is a total joke. I purchased a laptop and had a bank statement as proof of purchase cause they did not give me an emailed receipt. They refused to take the return and I went into the geek squad and the guy made me wait an hour before turning me away telling me that I needed to set an appointment after I had waited for an hour after he told me he would get me in. Best Buy is a total joke! They’re NOT For The People. Give your business to Microcenter.

horrible customer service