Best Buy Parker

I visited Best Buy Parker for the highly anticipated release of the Nintendo Switch 2 – The Legend of Zelda 40th Anniversary Edition. Overall, I had a great experience with how the store handled this release. I arrived around 3 PM, and the employees outside did an excellent job organizing everyone. They took down everyone's names, communicated right away about whether we would be able to purchase a console, and kept everyone informed throughout the process. A few hours later, we received our tickets, and the store opened its doors right on schedule. I genuinely appreciated how organized and well-managed everything was. Unfortunately, the checkout experience was a completely different story. The employee helping us was extremely rude, repeatedly rolling his eyes and making sarcastic remarks. I had just been approved for a new Best Buy credit card and hadn't received the physical card yet, so he needed to look up my account. He acted incredibly inconvenienced by having to do this. He also made us feel uncomfortable when we declined the additional warranty, with more eye-rolling and unnecessary comments. It's disappointing that an otherwise fantastic experience was overshadowed by one employee's attitude. The other employees did a wonderful job, and the process leading up to checkout was handled exceptionally well. Customers shouldn't feel uncomfortable or be treated poorly for using their store credit card or declining an optional warranty. A little professionalism and courtesy go a long way. Thank you to the team members who made this release so organized and successful! I just wish the checkout experience had reflected the same level of customer service.

Service was great

4/5 experience.

Your styluses are in my opinion not worth $20 cheaply made and you don’t have very much inventory compared to Amazon. I will say I’ll never buy from you again because you people are just rude