like the stores fine the people are fine but please get rid of that God awful ai customer service it wanted me to
give the exact sku number for an item despite not looking for a specific item and REFUSED to put me through to a real person making me drive to the best buy and ask for them to tell
me they didn’t have any something so simple made complicated because of ai and the website showed them in stock but needing to be placed as a pickup not telling me if it’s in store or not
Avoid this location if at all possible as they seem to specialize in terrible customer service. We had an appointment for an Apple iPhone battery replacement. We arrived at the store 10 minutes before the appointment time, waited in line, and were then told that the store would not honor the appointment because the customer in front of us had taken too long with her request. The Geek Squad employee was pretty rude about the whole thing as well.
Always a great experience at this store! The staff is super helpful and knowledgeable, making it easy to find what I need. Plus, they have a fantastic selection of electronics and gadgets at good prices.