Best Buy Pueblo

Recently purchased a new washer and dryer. Kieran was awesome and made the purchase super easy. He was incredibly knowledgeable about not only the washers and dryers, but all appliances. It's like to thank him for making the process seamless, and having great customer service.

Claudia is the best! She always very helpful and makes sure I get what I need when im not sure what I need!

We purchased a Polaroid film on 02/12/2026 for my son’s new polaroid camera. The very next day, he used it and not a single photo printed. The entire pack was clearly defective. We returned to the store on 02/14/2026 simply asking for an exchange. Instead of explaining the store’s policy in a professional manner, the manager, Nolan, immediately accused us of potentially switching the film and trying to return something that wasn’t theirs. That is a serious accusation. We are honest customers and did not deserve to be treated like scammers. If the store considers Polaroid film non-returnable or perishable, that could have been explained respectfully. Instead, Nolan chose to be rude, dismissive, and unprofessional. A manager should know how to communicate policies without insulting customers. Because of the way we were treated and falsely accused, we will not be returning to this store. Completely unacceptable customer service.

The staff was friendly and helpful and I found a power bank that I went in looking for.