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Worst Customer Service Ever. Never have I ever felt so belittled and disrespected, when everything could have been simple but the manager Refused to push one simple button. I finally was treated correctly at Magnolia. Never will I buy from this store EVER!!!!!
Response from Best Buy
December 21, 2025
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
If you have a moment, please reach out to us on Facebook (https://bby.me/tuonoi), Twitter/X (https://bby.me/b6kzls), or Instagram (https://bby.me/g9sn39) and one of our agents will be glad to address your concerns.
When you reach out, please include Google Review number 92247.
Thanks!
I called the Pueblo CO Store 5 TIMES. Everytime I was directed to a national number and when asked to talk to Pueblo Store, they said Ok, XFER and was hung-up EVERY TIME!!! CS SUCKS. One star is too much of a rating