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Services Offered
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2270 reviews)
Jonathan W
September 16, 2026
3 out of 5
Salesperson very uniformed
Joanne B
September 15, 2026
5 out of 5
Well I walked up to two staff members who did not seem to want to really help me. Then this very nice young man named Earnest came and asked if he could help me. I was so happy with the service he provided that on the way to my car I told this young lady that if she needed help to ask for Earnest! They have a great inventory and plenty of parking. I think they also have great prices.
Pj M
September 08, 2026
2 out of 5
Customer Service is horrible, one guy standing right next to me wouldn't a question because he was clocking out and going to lunch!! A tall curly red head with blonde highlights, goes by Matt, Very rude. No Customer Service whatsoever! Very disappointed in Pueblo's Best Buy
Response from Best Buy
September 08, 2026
Hi, Pj,
Thank you for reaching out to us. Based on your recap of what took place, we understand your experience did not reflect the high standards we set for our stores and employees. Our goal is to provide a welcoming, straightforward, and positive experience for every customer. We'd like to learn more about your visit so that we can share your feedback with the store leaders.
Please start by sending us a private message on social media that includes your Google review #219819.
- Facebook (https://bby.me/9wD8aN)
- Twitter/X (https://bby.me/2z2oeA)
- Instagram (https://bby.me/fWRD23)
Justin F
September 01, 2026
3 out of 5
No Galaxy 25+ cases