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Services Offered
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2230 reviews)
Shawnlee H
February 28, 2026
5 out of 5
A a very nice young man, Kale, explained everything in terms this old lady does understand the tech world. I recommend ask for Kale when you go in.
Lynda “
February 26, 2026
5 out of 5
Recently purchased a new washer and dryer. Kieran was awesome and made the purchase super easy. He was incredibly knowledgeable about not only the washers and dryers, but all appliances. It's like to thank him for making the process seamless, and having great customer service.
Darla G
February 24, 2026
5 out of 5
Claudia is the best! She always very helpful and makes sure I get what I need when im not sure what I need!
Rachel A
February 18, 2026
1 out of 5
I came in earlier today looking for a usb to usb cord for my computer and asked instead of spending forever looking for it. I asked a lady that worked there if they had it and her and she claimed it doesn't exist and I should shop online but probably won't find it. She was incredibly rude saying it which I didn't appreciate and kind of suspected she just didn't want to help me. I went to my car and found exactly what I was looking for on Amazon within seconds. I didn't catch her name but she has blue hair and a nose chain piercing with a star in the middle. I understand a job like that can grate on you, I've done it myself, but you don't need to take it out on a customer.
Response from Best Buy
February 19, 2026
Hello.
That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally as well as assist in any way that we can. You can connect with us via Facebook (https://bby.me/u4nvbh), Twitter/X (https://bby.me/qpzioj), or Instagram (https://bby.me/30pcml). Please be sure to include Google Review number 119151 when reaching out.
Thank you.