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Services Offered
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2234 reviews)
Conor O
March 06, 2026
1 out of 5
I have never experienced such a profound amount of gaslighting and conflict avoidance from a company. Your phone AI is garbage and is so much worse than useless. My family has a serious need to speak on the phone to an actual human at the Pueblo location. We were connected with someone on Monday, but today we have been told multiple times that that is simply impossible, that connecting us to a human at the Pueblo location just isn’t an option.
It appears that your company has lost my wife’s laptop and is doing everything possible to keep from having to deal with it. It’s an absolutely shameful way to treat your customers. I will not be using your services again, and I will warn everyone I know against using them too. 0/10.
Response from Best Buy
March 06, 2026
Hi, Conor,
Thank you for your review. Having a laptop lost is really disconcerting. If you'd like assistance, please reach out to our Social Resolution Team on social media. Please mention Google Review 126421 in your message when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
REM M
March 05, 2026
5 out of 5
I went in for a laptop and phone sweep to check out potential virus and spam attacks with their geek squad. They were quite friendly and it was very fast. Their personnel registered all electronics we've purchased warranties on for the warranty for us when we bought them. Full customer service support. Love their service.
Shawnlee H
February 28, 2026
5 out of 5
A a very nice young man, Kale, explained everything in terms this old lady does understand the tech world. I recommend ask for Kale when you go in.
Lynda “
February 26, 2026
5 out of 5
Recently purchased a new washer and dryer. Kieran was awesome and made the purchase super easy. He was incredibly knowledgeable about not only the washers and dryers, but all appliances. It's like to thank him for making the process seamless, and having great customer service.