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Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2147 reviews)
Peter V
May 06, 2025
5 out of 5
Great customer service from Corey and Claudine they were extremely kind and helpful. When I had an order for pickup and went up to the counter and the person working was Hailey and she was extremely rude and condescending when I asked questions. But again Corey and Claudine were amazing!
Mandi H
May 01, 2025
5 out of 5
Very knowledgeable
805 S
April 23, 2025
1 out of 5
Best Buy in Pueblo is TERRIBLE!!!!
Nobody wanted to help sell my wife and I a washer and dryer set. We were given excuses on why no sales employees were available. Meh... I witnessed numerous salespeople talking and joking amongst themselves. I called customer svc. They agreed that my experience was poor yet offered no solutions except to drive another 45 miles to another Best Buy.
So, I went to Lowes. Got a better deal on the same washer/dryer set... and REAL CUSTOMER SVC.
Maria C
April 17, 2025
1 out of 5
traveled to Pueblo to purchase a smart tv unpacked it noticed the screen was covered with finger prints. When we turned it on it is was half a tv screen and half static, not working at all. I think they sold us a returned broken tv. i am so upset we live 2 hours away and now we have to return it. How horrible to have to drive there and return a broken tv.
Response from Best Buy
April 17, 2025
Hey there, Maria,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues getting support with the purchase of your new TV and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65052342" and share your full name, email, and phone number.
Thanks,
^Jacob