Great service.. was able to get product infob on a new router quickly.Sakesman was very knowlegeable
If I was you I wouldn't even go to this store the geek squad guys are completely rude.. no customer service... the techs are no help and speak very rude.. wouldn't recommend buying anything from them ever ....
Response from Best Buy
April 10, 2026
Hello.
It is concerning to hear that you did not receive the service we aim to provide. We would like the chance to learn more and document your experience as well as assist in any way we can.
Please reach out to us on Facebook (https://bby.me/8bmQfi), Twitter/X (https://bby.me/eOmAgr), or Instagram (https://bby.me/SSLQPX) and include Google Review number 140176.
Thanks.
Always spend more time there checking out all the tech .I purchased a Chromebook 14 there ,got it booted and realized my cell phone is far advanced,
Best buy had no no problem with the return and refund and was understanding about my return .
Will have to do some more saving for what I need in a laptop , and will be looking at Best buy.
Over priced!!! Cheaper on the Internet
Response from Best Buy
April 07, 2026
Hey there, Lewis,
We understand your concerns surrounding the pricing on your visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/FLjggR), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##139412.