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Services Offered
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2178 reviews)
James
August 20, 2025
1 out of 5
Ordered a pickup order. Gave them plenty of time. Like well over an hour. Then when I walked into the customer free store all the blue shirts were just chilling. I go to try and pick up item but told it'll take awhile.
So I browse for 15 minutes. Find the shelf with the item. Not behind glass etc. So I end up just walking it up to the desk myself and canceled my online order.
The clerk didn't seem to notice the irony that he could have just grabbed it 20 minutes ago when I asked for it. Nor did he apologize. He just said "yeah you can just cancel online then."
Response from Best Buy
August 20, 2025
Hello, James,
Thanks for reaching out and providing your feedback. Having to wait for the email confirming your order is ready to pick up can be frustrating, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/reehek), Twitter/X (https://bby.me/l6eu1r), or Instagram (https://bby.me/36aa15). Please reference Google Review #32205.
Regards,
^ Aaron
Nancy P
August 19, 2025
5 out of 5
The staff and the Geek Squad were great. I will definitely return
Rhonda P
August 11, 2025
5 out of 5
Corey was a lot of help
Francis K
August 07, 2025
5 out of 5
Employees are very friendly and helpful. Lady at the checkout was very welcoming.