Best Buy Pueblo

Customer Service is horrible, one guy standing right next to me wouldn't a question because he was clocking out and going to lunch!! A tall curly red head with blonde highlights, goes by Matt, Very rude. No Customer Service whatsoever! Very disappointed in Pueblo's Best Buy

No Galaxy 25+ cases

Mid mid mid skip skip

I upgraded my phone a few weeks ago, and Ari helped me, she provided excellent customer service and went above and beyond to help me. She explained the differences in iPhones. She helped me pick a case, pop socket, and screen protector. She applied the screen protector, put my magnetic pop socket on, and charged my phone!!!!! Say what???? I haven’t had that kind of customer service at this location while buying a phone in over a decade. She also helped me transfer all my data. The last time I bought a phone no one did any of this for me aside from explain phone options. No one put my screen protector on. When we bought my husbands phone no one offered to put the screen protector on either and the phone was almost dead…and we had to try to transfer all the data ourselves. Ari was humble and said she was just doing her job, no, she was amazing and did more than most would do, she deserves a raise or a bonus, this is the type of customer service that will keep me coming back. All the staff working there that night were super kind and helpful. This location finally has a good crew, if HQ or a regional manager is reading this please do something nice for your current crew, a pizza party or something, they deserve so much for being outstanding representatives of your company