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Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2227 reviews)
momof1boy
February 15, 2026
1 out of 5
We purchased a Polaroid film on 02/12/2026 for my son’s new polaroid camera. The very next day, he used it and not a single photo printed. The entire pack was clearly defective.
We returned to the store on 02/14/2026 simply asking for an exchange. Instead of explaining the store’s policy in a professional manner, the manager, Nolan, immediately accused us of potentially switching the film and trying to return something that wasn’t theirs. That is a serious accusation. We are honest customers and did not deserve to be treated like scammers.
If the store considers Polaroid film non-returnable or perishable, that could have been explained respectfully. Instead, Nolan chose to be rude, dismissive, and unprofessional. A manager should know how to communicate policies without insulting customers.
Because of the way we were treated and falsely accused, we will not be returning to this store. Completely unacceptable customer service.
Carl T
February 14, 2026
4 out of 5
The staff was friendly and helpful and I found a power bank that I went in looking for.
Jose R
February 13, 2026
5 out of 5
Went in for help with my sons computer and got I belive his name was Tim from the geek squad. This guy was amazing, very helpful.
Michelle W
February 08, 2026
5 out of 5
Pricey but the service was great