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Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2173 reviews)
Daniel M
August 01, 2025
4 out of 5
Idk, it's best buy, but things have changed. Enjoyed my little walk around the store, staff was friendly, picked up my online order. Did live coming across the purple rain special edition record.
Zach P
July 31, 2025
1 out of 5
Was quoted 30-99$ for a laptop evaluation depending on how long it took. Scheduled a appointment and figured everything was good to go. I was met with hassle. And no motivation to help without signing up for a best by membership. Otherwise there squad wasn't meant to deal or handle my problem
Response from Best Buy
August 01, 2025
Good morning, Zach,
This is truly not the experience that we want for customers needing assistance with Geek Squad. Therefore, I appreciate you taking time out of your day to bring this to our attention. Please connect with our support team so that we can look into this further. Please send a DM or private message to Facebook (https://bby.me/o53bs1), Twitter/X (https://bby.me/uhurv6), or Instagram (https://bby.me/lu2czi). Be sure to say that you are responding to "Google Review 23095" to ensure proper routing.
We look forward to hearing from you.
Sincerely,
^Tina
Anne K
July 23, 2025
1 out of 5
My less than 2 year old oven went out on 7/10. Best buy has now cancelled 2 in home appointments for repair and I have a plan. Supervisors failed to return calls regarding service and they are now saying 7/31. I live 40 miles from town and cannot cook. I doubt they will keep this appointment either. Very ANGRY customer.
Response from Best Buy
July 23, 2025
Hello, Anne,
Thank you for leaving us a review. I understand the importance of clear communication, especially when you have an oven that needs to be serviced. I had my refrigerator go out, and did not have a working unit for a week. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #19456” when reaching out on social media.
Regards,
^Ruby
Jody
July 22, 2025
4 out of 5
Very helpful, I can go in there and get completely lost and confused about some products and things. I purchased a dash cam mini and I had to get the constant power harness and they didn’t carry the one for the dash cam mini, so I asked if they had any other brand of harness” knowing I could substitute it with any brand of harness. I did and it worked out great. Thanks again for your help and advice on this. I did it guys, but I don’t recommend anyone who doesn’t know what to do to try this.