Best Buy Pueblo

I asked if I could try on meta glasses. I was told to use a display set that looked really dirty and were not the style I wanted. The ones I wanted were behind glass. I told the clerk if you let me try those on and they fit I will buy them. He asked a boss and they said it was not allowed. I bought the same glasses on line for less and they were delivered to my house eight hours later. I also did a virtual fitting.

Thank you very much for your service, you were very kind and patient. They helped me and solved the problem.

Almost always buy online for different things for cost savings . Opted to purchase in store as an impulse buy. Post purchase had an issue with the product. Initial sales rep unknowledgeable and unwilling to resolve. Taylor Kasselman noticed my frustration and immediately stepped in and resolved the issue in a most favorable manner. Previously in life I had spent many thousands of dollars with BBuy and her simple handling of the matter resulted in keeping me a BBuy customer. I LITERALLY had made up up mind prior to her intervention that I would never come back. Nice job to the young lady Taylor

Matt was our customer service expert today and he was extremely helpful, friendly, and knowledgeable. We appreciated his honesty and his customer service.