Avoid this store! If you do purchase from Best Buy be sure to drive to Colorado Springs. Especially if you need the item delivered or installed rhe Geek squad guy that does installations for this location is horrible, unreliable, doesn't call back, doesn't answer his phone. Even the employees at this location say he is terrible.
Response from Best Buy
July 23, 2026
Hey there,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##192302
Consumer electronics has gone downhill
Walking into this best buy is such a positive experience. The staff are all so friendly and welcoming. Helpful and conversational to the point I was able to discover new products I hadn't heard of but fit my needs perfectly.
SUPER awesome experience with the best buy crew, all of the staff were friendly, very very detailed oriented and knowledgeable and most importantly honest when asking questions about my new smart watch. They really did go above and beyond for me, highly recommend 👌, thanks again and until next time.