Horrible phone customer service!
Response from Best Buy
November 03, 2025
Good Morning, Keith,
We certainly understand how you are feeling after not getting the help you needed when you called in. We would love to learn more about why you called in and the experience you had. Please feel free to send our team a private message on social media, so we can better assist you.
- Facebook (https://bby.me/e9iljp)
- Twitter/X (https://bby.me/zl7vac)
- Instagram (https://bby.me/el0u4c)
Frankie T
November 02, 2025
I want to give a huge shoutout to Penelope at the Westminster Best Buy. Me and my friend Alex came in with $750 in gift cards, and she helped us pick out the right tablet while keeping track of everything we spent. She didn’t rush us, answered questions, and made the whole process easy.
On top of being super helpful, she was friendly, funny, and easy to talk to. We were joking around and she joked back with us — it made the experience feel way better than a normal shopping trip. She definitely deserves recognition for great customer service. Another girl employee stepped in to help us out a little too I didn't catch he4 name but she was also very friendly.
Best Buy needs more employees like them!
Very helpful and courteous staff.
I was helped by an employee named JD. They were extremely patient and helpful. They answered all my questions and even helped me understand aspects of the apple pen I didn't think to ask about.
Thanks so much JD!