Best Buy Westminster

Bad. Said they had stuff in stock online wasted 40 minutes for then trying to find it. Instead of a 10$ hdmi 2.1 cable they tried to sell me a $50 useless rocket fish hdmi

Hi, I came with my family to buy a tv and I was walking around seeing different things and I sat down on one of the lounge chairs that were on display and one of the supervisors or workers told me to get up and if I wasn’t gonna buy it then go to the tec section. I saw other people sitting and he didn’t say anything which was confusing because he only told me and I don’t know if it’s because of my race, I’m Mexican and the other people that were sitting were white so I was really upset. I told one of the workers and he said he’s strict sometimes but he was only strict with me so I was confused.

We had a 4:30 appointment. At 5:55, we were still sitting there without anyone even bothering to talk to us. An appointment should mean something. Especially made 2 weeks ago. Wasting nearly an hour and a half of a customer’s time without even acknowledging them is flat-out disrespectful. The warranties look fantastic when they’re selling you the product. But when you come back needing service, you suddenly feel like the forgotten adopted child left sitting on the curb. That tells you pretty quickly where you stand once they already have your money. Customer service is not how you treat people before the sale. It is how you treat them after the sale. Based on this experience, that part appears to be missing completely.

I needed to buy a new unlocked phone and I worked with Rian. He was friendly, fast, and knowledgeable. He said he usually works Computer Sales, but if you see him and need help, he’s your guy!