Benjamin P
September 04, 2026
Sales person was inexperienced and had to sit down and go over specs with me that I could have looked up on the website.
Response from Best Buy
September 04, 2026
Thank you for sharing your experience, Benjamin. We definitely expect our employees, from top to bottom, to conduct themselves as professionally and knowledgeable as possible in every situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/w78jBf), X/Twitter (https://bby.me/XrjJvt) or Facebook (https://bby.me/wMvSGa). Please send us a message with the full details of what took place. Also add Google Review 218049. We look forward to hearing from you.
Andrew was the bomb! TV expert!
libroma r
September 03, 2026
Went to this best buy recently and one of the employees made the experience very uncomfortable. his name started with a B, Bret or something but the other employees around him seems put down around him like he abused them or something. put a whole uncomfortable on the experience. i wish stores wouldn’t have people like this since it ruins the experience even if they have good numbers or whatever, people skills are more important
the things they stock on the floor arent actually for sale. tried to buy something of the shelf today and they said i cant buy it until friday? then why is it on the shelf to begin with? this place is run by idiots.
Response from Best Buy
September 02, 2026
Hello,
We understand that being unable to make a purchase can be frustrating. We'd appreciate the opportunity to learn more about your experience. Please send us a private social media message and reference Review #217190.
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