Girl at register tried to ring me up for a nintendo switch 2 with games when i asked for the console without games included please train your cashiers better thank you
Response from Best Buy
June 27, 2026
Hey there.
We understand how important it is to get what you are wanting to purchase. If you happen to need help in the future, our team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your app review #178954 when reaching out to us. Thanks.
Good atmosphere. Clean store. Helpful friendly staff.
What's the point of an appointment when you guys take someone whose appointment is later in the day or don't even have an appointment?
We buy so much from you guys, but for some odd reason at this location, you guys don't follow who has an appointment first and just service the person who arrived to the service center first? Why schedule an appointment? You all can make the people who don't have appointments wait and you can also have the appointments that are later in the day wait for their appointment time.
Response from Best Buy
June 15, 2026
Hi, Emily,
We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you.
Please write us through our social media channels on Instagram (https://bby.me/XfZmqt), X/Twitter (https://bby.me/zNEQiL) or Facebook (https://www. https://bby.me/hFlbJO) with the details of your situation, as well as Google Review 172819. We look forward to hearing from you.
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