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Frequently Asked Questions About Best Buy Westminster

How do I check product availability at the Westminster Best Buy?
How do I check my order status?
My local Westminster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westminster stores’ holiday hours?

Recent Reviews

4.0
(5403 reviews)
matt a
October 19, 2025
3 out of 5
They didn't have what I wanted
DT
October 14, 2025
1 out of 5
Don't bring your Iphone here if you have Iphone issues. First off the book 3-4 people in the same time slot and are under staffed; plan on waiting almost an hour for anyone to see you. Even with iphone warranty they can't replace your phone and ideally just don't have the capacity to fix anything like the apple store can. Waste of time.
Response from Best Buy
October 15, 2025
Hey there. Thanks for the feedback. We know how important it is to have a working phone. If you are still needing some help with you iPhone, please reach out to us on one of the social media platforms below. Also, be sure to include your Google review #55911. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Monica
October 13, 2025
1 out of 5
I had a TERRIBLE experience with the device trade in program and on top of that the customer service I received was also not the best. I worked with at least 4 different people and each one just seemed annoyed and irritated to have to help me. Although they were able to resolve my issue, it was a frustrating experience and is deterring me from wanting to shop at this location again. The least they could do is provide decent customer service. I went to another Best Buy location and they were much more friendly and welcoming.
Response from Best Buy
October 13, 2025
Hey there, Monica, We understand your concerns surrounding your recent trade-in experience and the customer service you received. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/ibaiab), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #55115"
Martha C
October 09, 2025
1 out of 5
I dropped my laptop with the Genius Bar several weeks ago. I let them know I had a date in a few weeks when was going out of town and they said it would be done before I left. About a week before that date I tried to contact the store to check on the status and there is no way for customers to contact the Genius Bar or the store - there is only a corporate number. I left messages with the corporate number and was promised on multiple occasions that I would receive a call back. Several days later, I received a message from the Genius Bar that they couldn’t reach me and so they did not fix the laptop and I need to come pick it up. I have no missed calls or voicemails besides this latest message. I am at a loss for what to do because they have my laptop and say they want to be in touch but there is no way to contact them. Horrible customer service and I wouldn’t trust them with my expensive electronics again.
Response from Best Buy
October 09, 2025
Good Afternoon, Martha, We absolutely understand how you are feeling after being unable to connect with the Geek Squad Precinct at your local store. We would be happy to review this repair and work to assist you. Please feel free to send us a private message on social media, so we can help. Make sure your message includes your Google review case ID in it: #53633. - Facebook (https://bby.me/68zu11) - Twitter/X (https://bby.me/idjyea) - Instagram (https://bby.me/4oiex1)

About Best Buy Westminster

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