How do I check product availability at the Danbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2710 reviews)
Francis G
June 01, 2026
5 out of 5
John Goff took care of me - thanks John
Tirson R
May 24, 2026
5 out of 5
I had such a great time checking out the latest gadgets here. The staff was super helpful and pointed me toward exactly what I needed without being pushy at all. It was really easy to find everything, and I ended up walking out with a new laptop that I absolutely love.
Gjiro U
May 23, 2026
1 out of 5
Pickup and orders take over 12 hours to get ready. Makes sense they keep closing them. Amazon delivers faster. Insane
Response from Best Buy
May 23, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense to expect your online order to be ready as soon as possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #156174 in your message. You can find us here:
Facebook (https://bby.me/wj7paE)
Twitter/X (https://bby.me/VDPhcP)
Instagram (https://bby.me/Zavlzy).
José D
May 22, 2026
1 out of 5
Had my equipment delivered to one address and the installation appointment to a different address and caused me to miss two days of work. My equipment is still in boxes in the living room. “I am sorry” is not good enough.1 star well earned.
Response from Best Buy
May 22, 2026
Hello, José,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your purchase. Getting new equipment is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you. We also speak Spanish.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/8rDvEt), X/Twitter (https://bby.me/2zv5f8) or Facebook (https://bby.me/DBDwFa) with the details of your experience. Also add Google Review 155798. We look forward to hearing from you.