Best Buy Danbury

Ray, was very helpful and his services were appreciated. We had a TV that was delivered with issues and he took care of it promptly. Thank you Ray!

I bought an LG washer (WM6700HBA) and dryer (DLGX6701B) from Best Buy on Cyber Monday. I’m not even sure if these were actually on any real deal, but they still cost me **more than $2600**, which is absolutely unacceptable given what followed. I also paid **$200 extra** just for the dryer installation because it was gas. Initially, Best Buy was supposed to deliver and install the appliances on December 6th. They even called me three days before to confirm the appointment, and I confirmed it. **Then they simply never showed up.** No call. No message. No explanation. Nothing. The Best Buy app shows an ETA, but **do not believe it for a second**. It is completely wrong and utterly useless. After wasting my time, I had to reschedule the appointment for another week later. Again, they called me to confirm, and again I confirmed. This time, they actually showed up—but that’s where things got even worse. When the installer guys arrived, they looked like they were in a **huge rush** and tried to do everything as quickly as possible, to the point where it honestly felt like they were about to break something. During the dryer installation, **they caused a gas leak**, and very likely damaged the gas pipe. Now I may need to hire an inspector just to check whether the pipes are even safe anymore. This is completely unacceptable and potentially dangerous. And now the worst part: after all of this stress, wasted time, and safety concerns, **the dryer does not even work**. It’s a faulty dryer. I waited for weeks, lost an **entire day** on the first appointment that never happened, and lost **half a day** on the second appointment, just to end up with a **defective appliance**. Now I have to make multiple calls to arrange the exchange process, and then I will likely have to deal with yet another appointment for the exchange and installation—assuming the exchange process even goes smoothly, which I highly doubt at this point. This is **hands down the worst service I have ever received from any company**, especially for a purchase of this size. I truly wish I had stayed away from Best Buy. I deeply regret my decision to purchase from them. I promise I will **never** buy from Best Buy again. **STAY AWAY if you can, especially for APPLIANCES.**

Amplio surtido de marcas, variedad de tamaños de productos electrónicos, televisores, barras de sonido y cualquier electrodoméstico que puedas imaginar. Muy buena atención.

It's Best Buy, Overpriced Electronics and such 🤣🤣