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Frequently Asked Questions About Best Buy Danbury
How do I check product availability at the Danbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2663 reviews)
Nilton E
January 15, 2026
4 out of 5
Compre en ct y lo retiraron en los Angeles California
Jo
January 08, 2026
3 out of 5
I like this store, however the Best Buy Brand in general does NOT offer any First Reaponder any discounts at all. The sales girl I had was very dry- not excited about my purchase. Found everything negative to say about my purchase. I bought 2 laptops- maybe that was all I could afford? She didn't bother asking me any open end questions regarding my purchase. I think Best Buy in general should offer additional discounts and discounts for first responders. It a way of giving back to the first responders in their neighborhood. I already knew what I wanted and what my budget was. I also believe there should be more training on customer service. I was in and out. The brand needs to reevaluate their prices along with helping consumers with additional benefits to choosing them.
Response from Best Buy
January 08, 2026
Hi, Jo,
Thanks for taking the time to leave a review. This is far from the feedback that we strive to hear from our customers.
While we appreciate your service, we do not offer a first responder discount.
If you require assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #102277” when reaching out on social media.
Amanda M
January 06, 2026
5 out of 5
Tyler with Geek Squad was super helpful. I was able to bring in my laptop without an appointment and he helped me figure it out within an hour.
Michael F
December 29, 2025
4 out of 5
You know what? The Danbury Best Buy is probably the best one around. I know they are not the big deal like they used to be, but I was still rather go and look through my stuff then ordering it on Amazon.