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Frequently Asked Questions About Best Buy Danbury

How do I check product availability at the Danbury Best Buy?
How do I check my order status?
My local Danbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Danbury stores’ holiday hours?

Recent Reviews

4.2
(2730 reviews)
Michael A
August 22, 2026
1 out of 5
Very disappointed in that I purchased a laptop for my kid going off to college, and they put the full court press on me regarding the importance of the full membership plan, and necessity of purchasing Microsoft Suite. I purchased these and they may be worth it. However, it was not suggested that I take advantage of a potential tax exemption for my kid's computer. I spent hours, including being put on hold, multiple customer service reps, and online chats and kept receiving different answers as to whether I could claim tax exemption, and how to go about doing it. In the end, it wasn't resolved and I gave up. Truly, aside from the initial sale, there was no personal connection, follow up or care whether I was satisfied. It was frustrating to say the very least.
Anthony S
August 22, 2026
5 out of 5
Very helpful and very pleasant people staff great
Larry M
August 18, 2026
2 out of 5
Over priced and under staffed. Went in lastweekto purchase a android phone charger That that incĺúded a watch án earbud charger. Was informed that all they had was APPĹE CHARGERS!!
Response from Best Buy
August 18, 2026
Hello, Larry, Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you. In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/Jfi6Th), X/Twitter (https://bby.me/1Xfw3W), or Facebook (https://bby.me/NQcRer). Please send a message with the full details of your situation. Also add Google Review 205163. We look forward to hearing from you.
Lois N
August 17, 2026
5 out of 5
Hit by lightning- blown up electrical equipment-- total trauma.... in & out with a new TV and surge protector in one friendly, helpful visit!!

About Best Buy Danbury

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