I had such a great time checking out the latest gadgets here. The staff was super helpful and pointed me toward exactly what I needed without being pushy at all. It was really easy to find everything, and I ended up walking out with a new laptop that I absolutely love.
Pickup and orders take over 12 hours to get ready. Makes sense they keep closing them. Amazon delivers faster. Insane
Response from Best Buy
May 23, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense to expect your online order to be ready as soon as possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #156174 in your message. You can find us here:
Facebook (https://bby.me/wj7paE)
Twitter/X (https://bby.me/VDPhcP)
Instagram (https://bby.me/Zavlzy).
Had my equipment delivered to one address and the installation appointment to a different address and caused me to miss two days of work. My equipment is still in boxes in the living room. “I am sorry” is not good enough.1 star well earned.
Response from Best Buy
May 22, 2026
Hello, José,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your purchase. Getting new equipment is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you. We also speak Spanish.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/8rDvEt), X/Twitter (https://bby.me/2zv5f8) or Facebook (https://bby.me/DBDwFa) with the details of your experience. Also add Google Review 155798. We look forward to hearing from you.
Won't buy anything ever age in.
Bought a high-end Canon printer less than a year ago, the toner is stuck and wouldn't go it. Took it to Best Buy for help, they said nothing they can do.
No wonder they are closing stores every year