How do I check product availability at the Danbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2510 reviews)
That g
September 06, 2024
5 out of 5
I get the bestests of buys here.
Mark F
September 05, 2024
4 out of 5
They have a ton of staff and that is helpful in a world where I wander most stores looking for somebody to assist me without success. Despite this I've had to wait for pickup for longer than it should have taken due to what looks like basic disorganization behind the counter. Overall though much better than competition.
The prices are very good and frequently the best in the market but not always and not in certain items so I always price shop them.
The customer service is much better than the competitors. I like to support Mom and pops but when it comes to major appliances those places can't offer you near the level of service from the installation to the repair service. Best Buy is very good in this regard. They don't always have the premium brands but you can rest assured they'll make it right without the brain damage you'll have with Buzz's Appliance Shack should something go wrong.
In a world where most big boxes seem to get it wrong, Best Buy understands how to compete and I appreciate that.
Brenda A
September 02, 2024
1 out of 5
I purchased a $1356 refrigerator. They did not install the water line I bought with it. Also did not show me how to use it. I never had a refrigerator like this. They handed me the booklet and said see you later. They were supposed to go over how to use it. I will never buy from then again!! And I have to pay a plumber to hook up the water line. Very disappointed!!
Response from Best Buy
September 02, 2024
Hello, Brenda,
I appreciate you taking the time to share your feedback with regarding your experience and for choosing us for your refrigerator purchase. Getting new appliances is really exciting, and it’s saddening to learn about what you’ve experienced with this purchase. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 64150628. We look forward to hearing from you.
Sincerely,
^Deysha