Joseph M
December 10, 2025
It's Best Buy, Overpriced Electronics and such 🤣🤣
Barbara L
December 08, 2025
I bought an open-box Samsung S25 Ultra in "excellent" condition. This is supposed to mean that the Geek Squad gives it a full inspection. Within 3 weeks the phone stopped charging at all. When I went to a different Best Buy I was told they had the another open-box Ultra phone, exactly like the one that failed. They would not honor the price I paid in Danbury because it was a different color. They told me to call corporate BestBuy and they could probably help. I did, and they did not. What a huge run around. BestBuy in Danbury has a poor Geek Squad who sold a defective phone. Do not buy phones from there. Don't buy from Best Buy anywhere1
Claudia H
December 05, 2025
Nicole from the geek squad dept was absolutely amazing. She went above and beyond. Thank you Nicole 😊
Nelson M
November 29, 2025
Staff is upset, dont help at all
Response from Best Buy
November 29, 2025
Hello, Nelson,
Thank you for your review. It can be frustrating when you don't get the help you need. If you are in need of assistance or want to formally document your review, please reach out via social media. Kindly include Review 77538 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
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Twitter/X: @BestBuySupport