be careful of this store, they will ask you "as a rewards member do u want to take 10 dollars off your purchase?" and u will say yes cause ur paying yearly. and they will say "great let me see ur driver license to confirm it's you". then the pin reader will prompt you for your social and your yearly salary... if ur like me just going along, ur gonna get a call from citibank asking to confirm the credit... btw during the call the photo attached showed on my phone.. It's a scam... sorta funny google is saying citibank from best buy is a scam... I'm going to report this store to the BBB.....
Needed someone to change some phone settings I had installed in error.
McCheeseincakes
April 04, 2026
The cashier wanted to brush away the inquiry I had over purchasing an item just to get straight to upselling me a credit card that I had to tell him NO to about four times. He wasn't even the only one that completely turned away my question. For a Best Buy exclusive item no less. If what I experienced in your store today is the expectation of Best Buy customer service, then there's no question why year after year there's less being sold in your stores.
Response from Best Buy
April 06, 2026
Hello, thank you for sharing your experience with us here. Being able to ask questions before you finalize your purchase is important. Can you please reach out to us on Facebook (https://bby.me/hRWvGq), Twitter/X (https://bby.me/5YURdX), or Instagram (https://bby.me/zHDPKP) with more information about your experience? Please begin your message with "This is regarding my Google Review #138697".
It was great I had a question they gave answers point me in the right direction purchased my item and went home lol