Best Buy Manchester

Good experience

Thank you Justin over at cellphone care for taking care of me today. He was such a big help when helping me return a defective phone for a better phone that will get the job done! Also stay awesome with your super rad purple hair 💜 thanks Justin!!! Your the best! Feel free to tell him he's doing a great job!!!

I am beyond disappointed and angry with the experience my son had at this Best Buy. He went into the store expecting honest assistance and instead left feeling like he was misled into applying for a Best Buy credit card without fully understanding what he was signing up for. The employee who had long black hair presented the application in a way that my son believes was misleading and failed to clearly explain that he was applying for a credit card and that it would involve a credit inquiry. My son said the guy had lowered his voice almost like whispering while doing this very misleading tactic. Customers should never feel pressured or confused when making financial decisions. This is completely unacceptable. I expect better from a company like Best Buy, and I will be contacting Best Buy Corporate to file a formal complaint and request that this interaction be investigated. After looking at some of the other google reviews the guys seems to be named Tevon. I hope management takes this seriously and provides additional training so no other customer has to go through this experience. I cannot recommend this location based on our experience.

Excellent service fast and easy . The staff are extremely knowledgeable.