This is the Best Buy that I will always go to, the customer service is just awesome, always willing to help with your purchase, unlike some other Best Buy, such as the in West Hartford.
From the moment I walked in the door I was greeted by Kevin. Who was able to field my questions and point me in the right direction. Manny with HP helped me select my new laptop. He was very knowledgeable and his help was greatly appreciated. And Janae who helped us check out was friendly and very patient considering it was pretty busy.
The manager was fantastic! Took the return a little bit late! Bless bless bl🥰🥰 bless you
Tried to purchase a 4k monitor to use with my pc and proceeded to get insulted by the employee. Telling me my pc just couldn't run games at 4k, and assumed i was only playing games from the last year or 2 with a 4070ti super like he was the all knowing oracle about what each and every pc is capable of. Ended up not buying anything due to this.
Response from Best Buy
January 16, 2026
Hello, Nickna,
Thank you for reaching out to us here to share your recent experience. We understand how important excellent customer support can be, and we would like to take a closer look into this with you to document any feedback you may have. Please send us a private message or DM at the following Social Platforms with Google Review# 105583.
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We look forward to assisting you there.