Great place for electronics
Buyers beware: I purchased an extended warranty on a controller. After making an appointment via corporate, who informed me they would try to fix the controller and if not they would replace it and returning to the store, they told me they could only replace the controller. However, the price of the controller is different than what I paid and they expected me to pay the additional cost on the controller. I will not be purchasing from Best Buy.
Response from Best Buy
January 02, 2026
Hello, Doug,
Thank you for leaving a review. I can understand wanting clarity on your Geek Squad Protection Plan.
Please send us a private message on social media. We would be happy to take a closer look into this situation. We are available on any of the following platforms: Facebook (https://bby.me/cay89e), Twitter/X (https://bby.me/irmkbw), or Instagram (https://bby.me/7b6ec6).
Please mention the phrase “Google review #98587” when reaching out.
RENATO A
December 30, 2025
The salesperson made all the difference in reaching a decision on the purchase.
Friendly staff very attractive