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Best Buy Newington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Newington
How do I check product availability at the Newington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2619 reviews)
Cassie S
March 15, 2026
1 out of 5
Worst customer service ever. Took them over 45 minutes to figure out how to send my TV out that was warranted through them. Took longer than I was originally told to get the TV back and failed to contact me with information in between as promised in the store.
Now I'm currently writing this review while waiting 15+ minutes for Geek Squad so we can pick up the TV while all of the employees pretend we aren't here.
To add to this review! We left again without the TV after waiting 20 minutes for the Geek Squad member to come walking out of the bathroom eating a bag of chips.
Thanks Best Buy! I don't even want this damn TV anymore.
Response from Best Buy
March 15, 2026
Hi Cassie,
Thanks for sharing your experience with us. We're concerned to hear about these issues that you've encountered with your TV repair. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/dQ5seT), Twitter/X (https://bby.me/2jrgd8), or Instagram (https://bby.me/wUsBGD) and mention your "Google review #129648," we'll be happy to look into this with you.
juan s
March 12, 2026
1 out of 5
Very slow workers only one person on the register. Waited 15min and not a single worker came to open another register.
Response from Best Buy
March 12, 2026
Hey there, Juan,
We understand your concerns surrounding your recent visit and the lengthy checkout time. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/a4ijeJ), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #128542".
kathleen s
March 06, 2026
5 out of 5
I was in your Newington this with my husband Rino. Matt was called to assist us. From the moment he asked how he could help us, I was awed and I told him so as we shook hands upon completing necessary business.
Obvious he knew the product, asked about mount we needed, we became Best Buy card holders( sorry, forgot terms used for the offers Matt shared as available!)
As a teacher of 39 years and that grandma that notices presentation of those assisting me; well this young man gets 10*s
Matt was confident, uplifting, knowledgeable,
answered questions with clear explanations,
truly a professional!!
Matt, is one who has one saying, “I’d come back here!) Yes, Kathleen says “he is an asset to Best Buy.”
Nicholas L
February 14, 2026
3 out of 5
Didnt find what i needed and not much customer support . Very few staff members available
Response from Best Buy
February 14, 2026
Hello Nicholas,
We can see why you’d be upset if you could not get the support that you needed . Thank you for taking the time to share your experience with us we want to make sure it’s fully documented and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #117242 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/9vsag0)
• Twitter/X (https://bby.me/16ljjh)
• Instagram (https://bby.me/ux3bku)