Good selection of electronics and helpful staff, but the checkout lines can be a bit long during peak hours. Overall, a decent shopping experience with competitive prices. I'd recommend it if you're looking for gadgets or appliances.
Response from Best Buy
June 05, 2026
Hello,
Thank you for the review. We understand time is valuable, We try to make check out as smooth as possible.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 161083
Bought a $350 device that malfunctioned two months later,
Both the Vernon & Newington branches kept sending me back and forth to two sites only to tell me they can do nothing about it! Total miscommunication, rude unhelpful staff and absolute waste of people's money and time.
Great customer service!
Matt was so helpful in assisting with my purchase of multiple appliances. He scheduled my delivery and install 2 days later and was available and helpful with questions after the fact. He alerted me about the best deals and when to call about sale reimbursement. Go see Matt!!
They hadd all the equipment I needed. Helpful employees.