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Best Buy Newington
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Newington
How do I check product availability at the Newington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2611 reviews)
Teresa B
February 04, 2026
5 out of 5
Staff was very helpful and professional. The products have a great variety with competitive prices.
Mary F
February 03, 2026
4 out of 5
Very helpful staff. No complaints.
Marcus T
February 01, 2026
1 out of 5
If I could give this 0 stars I would. Watch what you buy here and make sure your serial numbers match. Seriously. They're cons.
About a month ago we purchased what we thought was a 65-In OLED Samsung television, because that's what was displayed on the box. When we brought it back within the return time frame, they told us that the two serial numbers don't match and the TV we brought them is a different model than the one the receipt says we purchased.
We tried to get a resolution and they wouldn't get us a manager and claimed that it wasn't their fault and wasn't their problem because they're not responsible for what comes inside those boxes. But I really would have thought to ensure customer satisfaction that they'd have someone checking things before purchase. So now we're out 2k and they got a purchase from another customer and more money in their pockets and we have a TV we don't want and can't use.
Response from Best Buy
February 01, 2026
Hi Marcus,
Thanks for sharing your experience with us. We're concerned to hear about this situation and can understand your frustration regarding being told the TV you purchased wasn't the one that showed on the receipt. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/cfwy8k), Twitter/X (https://bby.me/mg41hj), or Instagram (https://bby.me/fe2mgj) and mention your "Google review #111722," we'll be happy to look into this with you.
Michael J
January 31, 2026
1 out of 5
Stay away from Geek Squad here - it's literally a scam. I brought in a desktop PC to be fixed. After paying the fee, they looked at it and tried to upsell me on a brand new, expensive custom built PC. I didn't want that, so I just picked up my (unfixed) computer. So basically I paid for the privilege of getting an unwanted upsell and my computer is still broken. It's a scam, just stay away
Response from Best Buy
February 01, 2026
Hey there.
We always want our customers to be satisfied with our tech services. If you still need help with your computer, please send us a private message on social media. Also, we ask that you reference your review number, 111579, when reaching out. Thanks for your time.
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