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Best Buy Newington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Newington
How do I check product availability at the Newington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2622 reviews)
Chev C
March 28, 2026
5 out of 5
Came on for a modem and a router. There was an issue with the SKU/inventory on the item I needed, but the team did their best. Hidayah, Mahi, and Matt all took the time to actually figure it out. Matt went above and beyond too, walking me through options and getting my membership sorted so I could actually get more value long-term instead of just making a sale. No pressure, no nonsense, just solid customer service.
Definitely appreciate the help and I’ll be coming back.
Margaret R
March 28, 2026
5 out of 5
Staff was attentive and knowledgeable. From the door we were directed right to where our product was located and a second staff member brought the product we needed straight to us. The whole experience was quick and frustration free!
Daniel M
March 17, 2026
5 out of 5
Fast service and fair price
Cassie S
March 15, 2026
1 out of 5
Worst customer service ever. Took them over 45 minutes to figure out how to send my TV out that was warranted through them. Took longer than I was originally told to get the TV back and failed to contact me with information in between as promised in the store.
Now I'm currently writing this review while waiting 15+ minutes for Geek Squad so we can pick up the TV while all of the employees pretend we aren't here.
To add to this review! We left again without the TV after waiting 20 minutes for the Geek Squad member to come walking out of the bathroom eating a bag of chips.
Thanks Best Buy! I don't even want this damn TV anymore.
Response from Best Buy
March 15, 2026
Hi Cassie,
Thanks for sharing your experience with us. We're concerned to hear about these issues that you've encountered with your TV repair. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/dQ5seT), Twitter/X (https://bby.me/2jrgd8), or Instagram (https://bby.me/wUsBGD) and mention your "Google review #129648," we'll be happy to look into this with you.