Stephanie A
April 08, 2026
Not even there. .. what a disappointment!
Response from Best Buy
April 08, 2026
Stephanie,
Thank you for taking the time to post. We can understand how frustrating it can be when you can't find the item you were looking to purchase. Please send a private message via Facebook (https://bby.me/EZFDKT), Twitter/X (https://bby.me/M4Oltv), or Instagram (https://bby.me/pASnXt) so that we can assist. When doing so, be sure to mention Google Review 139633.
Great customer service. There are some items on display but at the same time they are not available.
Came on for a modem and a router. There was an issue with the SKU/inventory on the item I needed, but the team did their best. Hidayah, Mahi, and Matt all took the time to actually figure it out. Matt went above and beyond too, walking me through options and getting my membership sorted so I could actually get more value long-term instead of just making a sale. No pressure, no nonsense, just solid customer service.
Definitely appreciate the help and I’ll be coming back.
Staff was attentive and knowledgeable. From the door we were directed right to where our product was located and a second staff member brought the product we needed straight to us. The whole experience was quick and frustration free!