Best Buy North Haven

Ample parking. Decent selection.

my favorite store

I just went to my local Best Buy here in North Haven Connecticut. I was looking for a good camera to start blogging when I go on my vacation. I had a lovely person named James help me go through every camera I was under my budget which was $600 he was amazing. Helped me this man deserves a raise. I give him 10 stars if I could .

Best Buy customer service is just not good. We bought two major appliances from them and a snafu occurred. They were unwilling to fix it and equally unwilling to provide a date when that could happen (I was told I had to wait 2 to 3 days to be even able to even schedule a resolution). We have major appliance purchases coming up over the next few months, and I would recommend anyone steer clear of Best Buy. There are people in the store are very nice. , But their customer service centers are just a way to Stonewall and get out of actually helping their customers. In response to the person who said to message them on social media, I went on the Facebook page and hit message and had my messages rejected with a “ couldn’t send”. I left a comment on one of your posts telling everybody. What a great customer service you guys offer. It just gets better and better. I finally get through to somebody on their social media page that they recommended I contact. I tell them what’s going on, I wait another 25 minutes to be told that they’re not going to fix anything this week but next week. In other words, I need to wait two weeks for them to resolve any issue, and then the person working with me bugs out without even waiting for a response from me. I’ve spent over two hours with their customer non-service people today just to end up with no resolution and no hope of a resolution anytime soon. They’re some good products, but they are not a good company. We’re gonna hire somebody local to finish what they can’t.