Frequently Asked Questions About Best Buy North Haven
How do I check product availability at the North Haven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Haven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Haven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Haven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2533 reviews)
Luna L
January 04, 2026
1 out of 5
the AT&T sales reps here need to stop messing up people’s accounts and sending them to the AT&T store across the street. Do NOT go to these third party representatives.
Will
January 02, 2026
1 out of 5
Horrible customer service do not go here!! Got suckered into buying Microsoft 365 and according to best buys website you can return this in store. Drove 20 minutes just to be told I have to call them?? Two women were very uninterested in helping me. One flat out told me it's not returnable which is just not true. Don't lie to customers! The second one told me I had to call. I did call and got a full refund but I'll be avoiding this best buy. If you can't return Microsoft office in the store, update your website! And stop having kids push things they don't know anything about. Kid who sold me this was probably 16 and didn't say it wasn't returnable. Also didn't say it automatically renews despite me asking multiple times! I get it as I used to work in retail and they pressure these teenagers to push products but this is ridiculous. Staff needs training. Scammy behavior 👎🏻
Response from Best Buy
January 02, 2026
Hello!
Thank you for your review. We appreciate you taking the time to share your experience, although we truly wish it had been more inline with the customer experience we aim to create.
To formally document your feedback, fell free to reach out to us on Facebook (https://bby.me/0roydc), Instagram (https://bby.me/d4bd5p), or Twitter/X (https://bby.me/7oawqx). Be sure to mention your Google review 99418.
DELFIN C
December 25, 2025
5 out of 5
Muy buen servicio hablan español e ingles lo cual uno puede obtener la información correcta para tener una buena compra
Leah T
December 19, 2025
5 out of 5
Fantastic service team. Carl was extremely knowledgeable and spent a LONG time helping me pick out a personal computer based on my needs and preferences. He also helped me weigh the best deals. Obsessed with my purchase and so grateful to Carl!!