We’ve been shopping around for a Nintendo Switch 2 and stopped in to compare pricing. So far, Best Buy has been one of the better options we’ve found.
The staff were friendly, approachable, and answered our questions without making it feel like we were being sold to.
My daughter spent part of the visit playing Pac-Man and then discovered the interactive Playground display. As someone who regularly shops with a 6-year-old, having something age-appropriate to keep her occupied while I make decisions is a bigger selling point than Best Buy probably realizes.
By the time we left, she was happy, I had the information I needed, and neither of us was annoyed with the other. That’s a successful shopping trip in my book.
We’ll probably be back for that Switch sooner rather than later.
Came for a trade in, Jessica helped me and went above and beyond for me. She walked me through the process efficiently and kindly, and then helped me apply the credit to the new device I wanted. Everything was very quick and her pleasant demeanor was particularly notable. So grateful for the experience I had and for Jessica’s amazing help!
Awesome customer service here!
Simplicity at its best, order online and pickup in store. No hassle, I was in and out within 15 minutes.