According to Jason and Brian, Best Buy has implemented a new “policy” as of three weeks ago stating that activations cannot be completed after 7:00 PM on weekends. Brian, who did not have a name tag on, claimed to be a manager. This explanation appeared inconsistent and seemed to be used to avoid assisting us.
Despite this claim, we were ultimately assisted at 7:10 PM, which directly contradicts the alleged policy. The store also remained open until 9:00 PM, and we had been waiting since 6:55 PM.
If such a policy truly exists, it should be clearly posted or communicated to customers. Otherwise, providing misleading information to avoid helping customers is unacceptable. Additionally, the condition of the restrooms was poor and did not meet basic cleanliness standards.
JulesIsBeast125 (
February 01, 2026
Would recommend this location to anyone. Staff was great, very helpful and was in and out no issues.
I got my remote starter installed. Best thing I did for the winter.
Picked up LED TV that I ordered online. Waited outside for approximately 5 minutes. 2 gentleman loaded into my truck. Smooth transaction