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Best Buy North Haven
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Haven
How do I check product availability at the North Haven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Haven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Haven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Haven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2571 reviews)
Dayanara S
May 23, 2026
5 out of 5
Great experience at Best Buy from North Haven. I wanna personally Thank the manager Bryan for helping me and my family such a great kind person super professional and very knowledgeable.
Ronald G
May 19, 2026
1 out of 5
Horrible customer service experience in the returns sections. They accused me of opening my monitor despite it being new, returned the same day it arrived via post. With their only justification stemming from the tape on the corner of the box being unattached. Note that I ordered this product online and it very well could’ve stemmed from shipping between NYC and CT. Moreover the tape is labeled with the brand, do they really think I have readily available access to that? Well anyhow, they ended up opening the box and making the item open box themselves. No apologies from them either. BestBuy can kiss it with their not so know-it-all yet very much point dexterous customer return workers.
Response from Best Buy
May 19, 2026
Hey there,
We understand your frustrations surrounding your recent experience with our staff. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/fbx8Yz), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##154643"
Beatrix D
May 17, 2026
1 out of 5
We wanted to buy a TV that was an open box and they basically wouldn’t let us. A new excuse every time we said something was fine. They kept pushing an Insignia TV on us. Not sure if they were saving the TV for themselves or getting extra commission for the Insignia. If the TV has a price and is available don’t tell the customer they can’t have it for reasons that don’t even make sense. We were fine with the fact it was a floor model but suddenly that was a problem. Just weird.
Response from Best Buy
May 17, 2026
Hi Beatrix,
Thank you for taking the time out of your day to provide us with your review. Trying to be convinced to purchase something that is not what you wanted can be extremely frustrating and disappointing. We strive to provide our customers with the best experience possible, and it seems this was not the case with your recent experience. We would appreciate the opportunity to follow up and ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/wZVI0e)
- Twitter/X (https://bby.me/6Y7pzL)
- Instagram (https://bby.me/D09Qmt)
When reaching out, please reference your Google Review 153545.
Maria S
May 17, 2026
5 out of 5
Matthew was very helpful in new haven store.