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Frequently Asked Questions About Best Buy Norwalk
How do I check product availability at the Norwalk Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norwalk Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norwalk stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norwalk Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2359 reviews)
Nav
March 22, 2025
1 out of 5
I was ready to buy a IPad wanted the A16 however looking at all options. They didn’t know the difference. They Said I needed the M4 that the others were to slow. I wanted the 264G and then we discussed colors. And other options
Dylan T
March 21, 2025
1 out of 5
This is why Best Buy is slowly declining. I ordered a laptop ahead of time I needed specifically online at this store. This was the only Best Buy within 100 miles that has it. I needed it so badly I was willing to drive 2 hours to go get it. 1 hour into the drive, they cancel it because it turns out they dont have it, even though the site says they have it in stock. Way to go Best Buy, oh one more thing this is the second time this has happened.
Response from Best Buy
March 21, 2025
Hey, Dylan,
Thank you for reaching out here to share this review. We are saddened to hear your order was unable to be fulfilled, and understand your disappointment. We would like to get some more details from you, and ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64954675. We look forward to hearing from you!
Regards,
^Katie
Cynthia G
March 21, 2025
1 out of 5
Whatever you do DO NOT ORDER ONLINE! They use a 2rd company called Roadie thats a total scam (look them up). They says it's UPS but it's not. You won't ever get your package and will spend hours waiting on calls. Just go somewhere else.
Jeff S
March 08, 2025
5 out of 5
Great experience purchasing curbside. No issues, friendly staff, seamless service!