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Frequently Asked Questions About Best Buy Norwalk
How do I check product availability at the Norwalk Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norwalk Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norwalk stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norwalk Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2387 reviews)
Prabhakar r
July 13, 2025
5 out of 5
Best place to buy all ur electronic
Emily G
July 11, 2025
5 out of 5
It certainly is convenient to order online and never leave your house, you can do that too with Best Buy.
However, for certain items there's an advantage to shlepping to a store and talking to another more knowledgeable human about what you need.
I needed a vacuum. Lauren at Best Buy was able to talk to me about the different features and helped me choose the right vacuum for my situation, which was different and better than what I would have ordered online. She really knew her stuff and was very helpful.
Best Buy is open until 9pm, which made it easier for me to find time to stop by.
Cheryl S
July 10, 2025
1 out of 5
Purchased a Panasonic microwave in less than two months it was not working. Wanted to exchange. Best Buy would not exchange as I didn’t buy the warranty. Panasonic is not responding to my request.
Response from Best Buy
July 11, 2025
Hello, Cheryl,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving a longer life span from the microwave you recently purchased, especially only being about two months old. I have provided a link below to our Return and Exchange Policy.
https://bby.me/1cpko7
We appreciate your feedback, and if you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #13797” when reaching out on social media.
Regards,
^Ruby
Steven A
June 27, 2025
4 out of 5
Decent selection, parking, easy in and out