How do I check product availability at the Norwalk Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norwalk Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norwalk stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norwalk Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2410 reviews)
Thomas M
October 11, 2025
5 out of 5
We needed a TV fast for a same-day installation, and luckily this Best Buy had the exact model and wall mount we needed. The staff was helpful, and they really helped us complete the job and save the day!
Diego C
October 08, 2025
1 out of 5
Today I went to Best Buy to buy a cell phone. This is the fourth time they've made me wait for about 30 minutes and haven't served me. Other people arrived after me and they were served. That's disrespectful. That's why they have a person in charge to keep order, but they don't do it. They had to call the manager to let him know about the poor service.
Response from Best Buy
October 09, 2025
Hello,
Getting a new cell phone should be exciting. We understand attempting this several times and not getting the assistance you needed in a timely manner, isn't ideal. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/kby68z), Twitter/X (https://bby.me/cvbhea), or Instagram (https://bby.me/j543q6), so we can review this with you. Please also refer to your "Google review #53367 in your message.
Zahava z
October 08, 2025
1 out of 5
This location is a hoax. I dropped something in the store while shopping yesterday. There is no actual person who picks up the phone at the store. All calls are connected overseas.
Response from Best Buy
October 08, 2025
Hi there, Zahava,
Thanks for taking the time to leave a review. I can certainly understand wanting to get in touch with your local Best Buy.
While our local stores do not have in-store phone operators, we would be happy to request a callback on your behalf.
To get started, please send us a private message via social media. We are available on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #53255” when reaching out on social media.