Best Buy Norwalk

I tried to call the store to speak to a manager to tell them how helpful and wonderful William at the geek squad was. Sadly- I couldn't get through to anyone- but I think hard work and kindness and helpfulness should be recognised and mentioned especially when an employee goes above and beyond to be helpful, & i figured this was the next best thing....So, hopefully the manager of the Norwalk store will see this. Thank you!

Do not go here I am disabled and in chronic pain now because they denied my total tech warranty claim in May 2024 and when I got upset, they sent to police to arrest me for breach of peace after I left the store and never returned. The Norwalk Police then brutalized me and left me with chronic injuries because they sent them to come after me almost a year later after I got upset. They don't care and are denying all wrongdoing when I have the police report saying they sent them after me. Well, I am taking them to arbitration because they are a bunch of lying scam artists

Great store. Just make sure you order your product and pick it up to make sure they have what you want. Can be cheaper than Amazon, too.

La peor atención al cliente, nadie nos quiso atender después de una hora de espera terminamos comprando en línea y luego para recogerlo igual una larga espera, notifican que el producto está listo para ser recogido cuando no es así