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Best Buy Trumbull

4.1
(2172 reviews)
100 Hawley Ln
Trumbull, CT 06611
(203) 381-0783
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Frequently Asked Questions About Best Buy Trumbull

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My local Trumbull Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.1
(2172 reviews)
DPB1947
September 12, 2024
5 out of 5
I've been a long time customer of Best Buy. They are my go-to for tech gear. If you are looking for a PC, talk with Gene or Kat.
Shannon P
August 29, 2024
4 out of 5
This was my first time visiting this store. I didn't realize it was a mall and thought best but was a stand alone store. So going inside, I want sure which way to go, there a no signage, or at least none I saw. Another patron heading out with a TV, I figured they were probably shipping tm where i was headed, pointed me in the right direction to the upward escalators. The store is relatively smaller than I thought. But I was just there to exchange a faulty fitbit. I asked a gentleman standing at a podium type desk, and he directed me to the cashier. The cashier didn't seem to understand what I wanted (the watch was a free perk to me from my insurance company, delivered to me by best buy). There was another cashier nearby who helped her out. Teamwork makes the dream work! They sought have the specific model I was exchanging, so she or in an order and I'll pick it up Friday (I put the order in on a Wednesday) I'll report back with that experience.
Regina W
August 25, 2024
1 out of 5
Do not shop at this store or any Best Buy. I purchased a wifi booster to extend my wifi. I ca to the store #1067 in Trumbull, CT and spoke to Catherine, the manager, at 1:00 on 8-25-24. I needed to return the wifi booster because it did not work. I was told they would only give a store credit because it was outside the return policy, that I was not aware of and because I opened the product. I asked for a credit to my credit card but even cash. The refused! I explained I returned it when I did because the area had experienced two major unprecedented storms which k picked out the power for a week and the internet intermittently. I needed to keep it to try and see if it worked after the wifi was restored normally and the weather leveled out. This was a natural disaster that uprooted massive trees and totally wiped out power for over a week. The internet remains ed u stable until a few days ago where I could determine if the product worked. Catherine had no sympathy nor compromise for these extraction g circumstances. PLEASE DO NOT PURCHASE FROM THIS LOCATION NOR BEST BUY!!!
Response from Best Buy
August 25, 2024
Hey there, Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64116133. We look forward to speaking with you soon. Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) All the best, ^Jacob
Sensei “
August 24, 2024
1 out of 5
Horrible! Unhelpful Noisy Alarm goes of unhinged None of the phones/tablets etc; are Awake(charged) to Check ! Too many employees Hanging out together,or meandering aimlessly Or, hide in corners Checking: Social Media This is a BLIGHT, 4Business !
Response from Best Buy
August 24, 2024
Hi there, Sensei. Thank you for sharing your feedback about your recent experience with Best Buy. I'm sorry to hear that it didn't meet your expectations and for any inconvenience this may have caused. We strive to provide excellent service, and it seems we fell short in your case. We'd love to understand more about what went wrong and how we can make it right. Could you please provide more details about the specific issues you encountered? Your insights are valuable to us, and we want to ensure that we address any problems and improve our service. Please feel free to contact us through private message on the following social media pages: Facebook: http://facebook.com/BestBuy, Twitter/X: http://Twitter.com/BestBuySupport, and Instagram: http://instagram.com/Bestbuy. In that private message, please include your full name, phone number, and email. Also, please include this conversation number 64110982, and add this message "This is in regards to my Google review", so the message can be quickly identified. Thank you again for bringing this to our attention. We hope to have the opportunity to resolve your concerns and restore your confidence in Best Buy. Best regards, ^Magee

About Best Buy Trumbull

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