I order online for pickup, and when I wait there they told me to wait for 30 minutes and ending up waiting for an hour just to get notice that the thing I ordered is out.
Dell from the geek squad was so kind and knowledgeable! He was the best thing about this location! Thank you to the one person who actually seemed like they wanted to be there - besides that all the other staff was very unhelpful and lacked customer service
The store is small and not in the best mall. However, it was the only store that had the TV i was looking for in stock.
I used to love the Trumbull location, but the quality has gone down over the years. About a month ago, I went in to purchase an Apple Watch and waited near the designated section for 15 minutes while the younger employees talked about their cars. I ended up leaving without getting anything and went to the Norwalk branch instead. About two weeks later, I was in the Trumbull area, so I stopped in and an employee laughed in my face, told me I was “crazy,” and said I didn’t know what I was talking about when it came to their membership. Save yourself the headache and go to another store.