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Best Buy Trumbull
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy Trumbull
How do I check product availability at the Trumbull Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Trumbull Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Trumbull stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Trumbull Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2184 reviews)
Martin A
October 01, 2024
3 out of 5
I couldn’t find what I was looking for
Response from Best Buy
October 02, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I decide to make a trip to the store for a purchase, rather than order on line. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can properly document this for you? Please begin your message with "This is in regards to my Google Review 64264963".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Joseph T
October 01, 2024
3 out of 5
This location appears to get a lot of business since it's in a prime location and the only Best Buy nearby. Unfortunately, corporate hasn't put the investment for building improvements or hiring adequate personnel.
The people working there now are great and have a lot to handle. Grateful that my visit went well, and I hope others have a similar experience.
Response from Best Buy
October 01, 2024
Hello, Joseph,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Meda platform listed below and reference Google Review #64264419. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64264419
Thanks,
^Ezra
Grace F
September 28, 2024
1 out of 5
I had order a washer and dryer I I have not received it
I order it in the beginning of September and I have not received it they’ll call you that is coming and it doesn’t come then they change the date and time and stop didn’t receive it so aggravated and it’s very annoying
Response from Best Buy
September 28, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect my orders to be delivered during the timeframe indicated when the order was placed. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience so that one of our specialist can look into this for you? Please begin your message with "This is in regards to my Google Review 64253259".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Laura P
September 28, 2024
1 out of 5
I have bought my laptops, & printers from Best.Buy for the last several years. I brought my 3 yr old laptop in; was initially told that they could fix it; Then told it would have to be sent out, @ my expense; then told could NOT be fixed and I should just buy a NEW laptop; which I did;
Made 3 trips to Trumbull. Like Dell & Max--but set expectations, lots of back & forth. I'm a "Member" -- Don't see the value in having a membership, at all. Was also told that The Geek Squad no longer makes home visits? The guys at the geek counter are sweet but really stressed out by the whole experience.
Got my NEW laptop home, was told all data was transferred--can't get into anything??? Make matters worse, see a charge on my bank statements?? Thought Members were NOT charged for Geek in store services??? Now my stress is through the roof!! Disappointed by all of this.
Response from Best Buy
September 28, 2024
Hi, Laura,
We can understand your disappointment and concern regarding your laptop repair and Geek Squad experiences and would be happy to take a look further. Please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
When reaching out, be sure to mention Google Review 64253108. Though we try to assist all customers who reach out, please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. -7 p.m. CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT
If connecting with us outside of normal business hours, we will reach out with a response as soon as we can.
Sincerely,
^Tina