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Frequently Asked Questions About Best Buy Waterbury
How do I check product availability at the Waterbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(23 reviews)
Ashlee E
November 01, 2026
1 out of 5
Very prejudice here. What’s the point of having a Best Buy in Waterbury if you’re going to be racist and watch cameras to every brown person that walks in? On top of that everything is locked up so what’s there to steal? I caught the lady watch us on the store cameras in the front of the store while we browsed while the white people were left unbothered. We bought a tv but I’m thinking of returning and taking my business elsewhere. I will be calling corporate.
Terry
October 14, 2026
5 out of 5
Dr Pepper at Best Buy is simply a better customer experience. After walking around the store, comparing TVs, testing out computers, and trying to decide which overpriced gadget you absolutely need, nothing hits quite like a refreshing Dr Pepper. Unlike other stores, where you might just grab a drink and leave, Best Buy gives you the perfect atmosphere to enjoy it while exploring the latest technology. Whether you're shopping for a new gaming setup or just browsing, a cold Dr Pepper makes the experience that much better. At Best Buy, you're not just buying electronics—you're enjoying 23 flavors of refreshment while imagining all the possibilities of your next purchase.
Francisco
October 12, 2026
5 out of 5
They got dr pepper
Drew M
October 01, 2026
5 out of 5
Nice new little best buy, and y’all need to understand the employees don’t control what is on display, corporate does, i cannot believe y'all would treat these employees so disrespectfully and choose not to shop here because they are a smaller store and cannot have every little thing on display due to the square footage and corporate descisions.
every one of the employees was so kind, and asking if we needed help, we were just in the area trying out 7 brew and i figured why not check out the new best buy store had no intention of getting anything if they didn’t have the main thing i went in for which they didn’t but i still ended up buying a new apple watch band, because they had the official apple ones and thats all i will use because the one time i used an off brand i got as a gift my old watch fell off of me and the back glass ended up shattered.