Best Buy Waterford

Went to this best buy location today which is the one I usually go to and the store manager told me he was refusing to accept a phone return from me because I returned two phones prior throughout the year. I politely said I understand but I also pay interest on Best buy credit card and you are okay with that? His reply was it's his job as store manager to make sure that only people that are buying products and keeping them are shopping at his store. I will never buy from Best buy again. Closing my Best buy account and credit card. When you're competing against Walmart, Amazon, and other outlets in today's world that is a very obnoxious take especially on returns.

JUST BOUGHT A NEW PC, BEST BUY IS ABSOLUTELY THE BEST IN THE BUSINESS. FANTASTIC PRICES WITH OUTSTANDING SERVICE. "AS GOOD AS IT GETS " !!☝️☝️☝️👍👍👍👍👍

We stopped by this store looking for three items, including a simple USB-A extension cable. After 20 minutes wandering the isles, scanning the shelves, we gave up. The only item we found (a Micro-SD card reader) was priced 4x what it should have been. Honestly, I'm not sure what Best Buy sells. TVs? Cell phones? Ovens? Leaf blowers? Bikes? What really left us wondering was the number of employees standing about talking to each other, ignoring customers...

I stopped by the store on 18 AUG 26 at 620 PM. I spent a few minutes looking at the Dyson Airstrait. I scanned the QR code, clicked 'send to pickup,' and it said 'ready within 15 minutes.' I waited more than 20 minutes. I went to the pickup counter, and the Best Buy employee couldn't tell me anything about my order. I showed her the screen on my phone that said I had submitted it. She repeatedly stated that 'I can't see your order or the status'. What does that mean? Did that mean the order wasn't ready, or that it didn't go through? I was getting frustrated and asked the same question a few different ways, and all she said was, "I'm sorry about that." She seemed incapable of taking initiative, considering your store had the Airstrait in stock and I had my credit card in my hand. With service like this, I'm better off ordering from Amazon, and they like to deliver my packages to my neighbor's house.