Frequently Asked Questions About Best Buy Waterford
How do I check product availability at the Waterford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2039 reviews)
Mason R
May 01, 2025
5 out of 5
Wayne provided excellent service selling me a new phone. He had an excellent attitude, everywhere needs a Wayne.
Rodney R
April 27, 2025
5 out of 5
Returned a dead
Brandon M
April 21, 2025
3 out of 5
Walked in for a pre-built pc. I wanted at minimum a 4060 ti and was suggested a computer by an employee. Got home and set up the pc just to find out the card was a 4060. Returned the next day and was told they don't have anything above a 4060 at that time.
The return was really quick and the employees are really nice. Just make sure you know what you're getting.
Response from Best Buy
April 21, 2025
Hello, Brandon.
Being told incorrect information when purchasing an item is never ideal. If you need any assistance or have any questions, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65063139.
Best,
^Allison
James G
April 08, 2025
1 out of 5
I purchased 4 appliances a year ago was told they came with one year warranty but for $99 could purchase a second year and be covered an additional year by Best Buy total LIE they now want more money for me to be covered sad but true
Response from Best Buy
April 08, 2025
Hey, James.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65022990.
Regards,
^Jason