Best Buy Waterford

We stopped by this store looking for three items, including a simple USB-A extension cable. After 20 minutes wandering the isles, scanning the shelves, we gave up. The only item we found (a Micro-SD card reader) was priced 4x what it should have been. Honestly, I'm not sure what Best Buy sells. TVs? Cell phones? Ovens? Leaf blowers? Bikes? What really left us wondering was the number of employees standing about talking to each other, ignoring customers...

I stopped by the store on 18 AUG 26 at 620 PM. I spent a few minutes looking at the Dyson Airstrait. I scanned the QR code, clicked 'send to pickup,' and it said 'ready within 15 minutes.' I waited more than 20 minutes. I went to the pickup counter, and the Best Buy employee couldn't tell me anything about my order. I showed her the screen on my phone that said I had submitted it. She repeatedly stated that 'I can't see your order or the status'. What does that mean? Did that mean the order wasn't ready, or that it didn't go through? I was getting frustrated and asked the same question a few different ways, and all she said was, "I'm sorry about that." She seemed incapable of taking initiative, considering your store had the Airstrait in stock and I had my credit card in my hand. With service like this, I'm better off ordering from Amazon, and they like to deliver my packages to my neighbor's house.

Only giving one star because I have to. I have purchased two laptops now one was used. Neither lasted very long they used I paid $600 for an after two months of using it after the month warranty was up it no longer works so I am paying for it to be fixed and in the meantime, have nothing to use is a joke. I would not recommend buying anything from there.

I went into store ask for a iPad 13 m5 and the Magic key board ask to make sure it is both WiFi and cell service compatible. Was told here you go all set. Got to my office opened it the magic keyboard up was for a iPad 11 inch . Today I went to Verizon to hook up the cell service and was told it’s only a WiFi model . How does someone get a job and screw up that bad. Now I have to take my third trip in 24 hours to fix the problems. And all I get is I’m not sure thought I got the right stuff