Coffee B
November 16, 2025
They didn’t honor a $5 price difference after placing the item in the wrong location. Awful customer service and complete waste of time. I’ll happily shop elsewhere. The item had nowhere else on the shelf it could have gone for the price they told me. Thanks best buy!
Response from Best Buy
November 16, 2025
Good evening,
We appreciate you taking the time to share this with us. We can understand not being able to get the price difference back, as you were hoping, wouldn't be welcome. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/kgni5j), Twitter/X (https://bby.me/er4aof), or Instagram (https://bby.me/jd1o0i), we'd be happy to look into this further with you to see what options there may be. Please also refer to your "Google review #70235" in your message.
HoldTightAndPretendItsAPlan
November 11, 2025
I knew what I wanted and the folks in the store were very helpful in pointing out comparable monitors so I could make the most educated decision (I requested them to point out comparable, they weren't trying to talk me out of my purchase of a sale item).
I was there for a "Box Open" item and, once I had decided that yes, this was the model I wanted, they were very helpful in helping me decide if the 'good' or 'fair' quality option was the better deal.
Tracey M
November 08, 2025
looked for airport and phone gadgets, had it fully stocked
Nic, at front lanes is the best worker in the entire store!!!! So helpful and kind. Will definitely be going back to this location with anything i need!!