Friendly staff. Found exactly what I needed quickly - I even opted to purchase a more expensive item due to the options provided. Very happy with my experience.
Very good interaction and progress with repair of a malfunctioning laptop, still under warranty. A business builds a good reputation when it responds favorably to unfavorable consequences.
Absolutely love this place! The staff is always super helpful and knowledgeable, making my tech shopping experience smooth and enjoyable. Plus, they have an awesome selection of products at great prices!
I have been going to this BestBuy my entire life and I made the unfortunate decision to open a Best Buy card here. Let me tell you, don’t do it. I have made 400 dollars work of payments on my card ( financing) and it disappeared. Best Buy has no record of my payment. Citi bank doesn’t even know I exist. So essentially they tanked my credit score for nothing, I’m out 400 dollars to who? And no one can find a reason why or give me any answers! Not the manager, not Citi bank. And the worst part? I’ve just been bounced around over and over again without anyone realizing that this is a credit card and it’s affecting my life!! All I needed was a new iPad to do my schoolwork and now I’m out 400 dollars, a weird credit score, and feeling helpless and frustrated.
Response from Best Buy
April 10, 2026
Hey there, Emma,
We understand your concerns surrounding your recent issues with your Best Buy credit card. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/d7b2zB), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##140303.