Frequently Asked Questions About Best Buy Waterford
How do I check product availability at the Waterford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1986 reviews)
Kim C
November 10, 2024
2 out of 5
Best Buy isn’t what it once was. Overpriced and lack of selection.
Response from Best Buy
November 10, 2024
Hello Kim,
Thank you for the review. I can understand your frustration with the selection in store. We do have an extensive collection on our website at www.bestbuy.com.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Kimberly T
October 22, 2024
1 out of 5
My husband and I bought our washer and dryer here. It is causing us some problems so we made a repair appointment. They need us to pay some money to make the appointment, so we did and then the first appointment they canceled at the last minute on us without a phone call and the second one they was running late again no phone call and won't give us a refund. They don't care about your time and all they want is your money. Next time I will buy my washer and dryer somewhere else and deal with people that care.
Response from Best Buy
October 22, 2024
Hi Kimberly,
Thank you for sharing this review with us here. I'm concerned to hear about this experience that you had recently with your washer repair appointments, and I can understand your frustration of no one showing up and not receiving a refund. We'd be happy to discuss this further with you to ensure this feedback is documented and see what we can do to help rectify this. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64341568 so we can assist.
Thanks,
^Caleb
lynn t
October 18, 2024
4 out of 5
Good Sales people
Cindy R
October 17, 2024
5 out of 5
We love everything at best buy you have the best of everything Thank you