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Frequently Asked Questions About Best Buy West Hartford

How do I check product availability at the West Hartford Best Buy?
How do I check my order status?
My local West Hartford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Hartford stores’ holiday hours?

Recent Reviews

4.1
(2509 reviews)
Yosef R
January 05, 2026
5 out of 5
Easily accessible, and I was the only one there early in the morning. There was a non-EV truck parked in a stall, but hard to tell if anybody was in the truck.
Sebastian P
December 28, 2025
5 out of 5
Their inventory system seemed a bit challenged but the manager resolved the issue immediately. Their installers were also excellent.
James P
December 28, 2025
4 out of 5
The Best Buy sales support team was very helpful and knowledgeable
gabrielgamboa2010@hotmail.com g
December 27, 2025
1 out of 5
Today was a bad experience at the branch. The customer service was terrible. I asked about an item and they refused to help me, telling me to find it myself. The new employees are useless when it comes to helping customers. hoy fue una mala experiencia en la sucursal. con los serccio al cliente .Many of them do nothing. pregunte por un articulo y no me quisieron ayudar que yo lo buscara. los jobemes nuebos no sirben para ayudar al cliente.muchos y no hacen nada
Response from Best Buy
December 27, 2025
Greetings! It's never a good feeling to feel ignored when shopping for what you needed. We would like to offer support and look into this further. Please send a private message to Facebook (https://bby.me/pqth4q), Twitter/X (https://bby.me/qjgsha), or Instagram (https://bby.me/e4dyhd). In your message, please say that you're replying to Google Review 96153.

About Best Buy West Hartford

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