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Best Buy West Hartford
Services Offered
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Frequently Asked Questions About Best Buy West Hartford
How do I check product availability at the West Hartford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Hartford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Hartford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Hartford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2379 reviews)
James L
January 14, 2025
5 out of 5
Great Customer service
Davis C
January 12, 2025
5 out of 5
The staff were friendly and helpful. They took the time to assist my dad in choosing a cellphone that met his needs.
Mike E
January 09, 2025
1 out of 5
When to buy speakers and this store has a pair online. I when to the store and found they did not have any. Customer service was terrible, did not even want to help, about to go out when a lady name Cristal called me to go back and search and found it at two different store and one store was far, what a hassle. I traveled to get it.
Response from Best Buy
January 09, 2025
Hi, Mike,
Thanks for taking the time to leave a review here on Google. I can understand expecting items to be in stock when shopping at your local Best Buy. We do recommend using Store Pickup to ensure that an item listed online is reserved for you when inventory levels are low.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64661038” when reaching out on social media.
Regards,
^Ravi
joana A
January 08, 2025
5 out of 5
Best place for technology knowledge I have a teacher there that smile @#%^$Questions he's Great listener Never Drop 🎤 🎙 🎤