Frequently Asked Questions About Best Buy West Hartford
How do I check product availability at the West Hartford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Hartford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Hartford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Hartford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2337 reviews)
John B
November 02, 2024
1 out of 5
Checkout closed. Told to go to pick-up spot. After waiting in line for 10 minutes at pick-up spot then told to go to mobile counter.
So many people working there seemed uninterested in what they are doing. Big box retail at it's worst.
Dylan T
October 30, 2024
5 out of 5
I had recently shopped at Best Buy for a new laptop (and also have been at this location many times), and the experience as always is average.The staff were friendly and usually come up to me and ask if I need help so that's a plus.
Daniel M
October 20, 2024
5 out of 5
This Best Buy is way better then the one on the turnpike 💯
The Best Buy on the turnpike are super racist & they follow you around the store if you are black or Hispanic 🙄
JEAN- M
October 16, 2024
4 out of 5
Un très bon magasin....un grand merci à Charles pour sa patience et sa gentillesse....