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Frequently Asked Questions About Best Buy West Simsbury

How do I check product availability at the West Simsbury Best Buy?
How do I check my order status?
My local West Simsbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Simsbury stores’ holiday hours?

Recent Reviews

4.0
(892 reviews)
kasey k
May 15, 2025
5 out of 5
It’s been a while since I’ve been into a physical Beat But location but re commend this one and will be back. I was impressed with the large selection of appliances and open box options for a bargain hunter like me, 2 things I didn’t expect. On top of that I had a small issue with an order I placed online and came to pick up, but “Big Kev” took great care of me and got me all squared away in a matter of minutes.
Oliver V
May 10, 2025
1 out of 5
Large African American man behind the cash register gave me attitude today because I wanted to purchase five boxes of pokémon cards. He was claiming that I'm trying to wipe out the store even though they literally had 20 more boxes over at the area. It wasn't like I was trying to wipe them out I just wanted to open up some packs. Extremely unprofessional and the second time I've had an issue at the store location. Tell your employees to treat customers with more respect.
mike g
April 05, 2025
5 out of 5
Fast service! Welcome person told me where to find my iPhone cover. And another young man picked it out for me! I was in and out in under 5 minutes and the welcome guy asked if I found what I was looking for and wished me a nice day!
L P
March 27, 2025
5 out of 5
Super kind staff

About Best Buy West Simsbury

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