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Best Buy West Simsbury
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy West Simsbury
How do I check product availability at the West Simsbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Simsbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Simsbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Simsbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(881 reviews)
Anthony G
February 11, 2025
5 out of 5
A very sweet and kind young gentleman named Sam completed my store pickup. He was able to easily lift a 65 inch TV into my car with no assistance! I obviously asked him for his workout routine, and signed up for a gym membership with my Best Buy credit card that very day! What a motivational and awe inspiring crew this store has. Since my store pickup with Sam, I have put in 25 pounds of pure muscle. Thank you for everything!!!!!
Bp T
February 09, 2025
1 out of 5
Ship order # 1124336130278.The guy told me I can't use my laptop unless I will buy a microsoft 365 worth $100 but only to find there is a free trial.I could have decide when can I purchase,not telling me that my laptop is useless if I will not but that package.Misleading info.
Response from Best Buy
February 10, 2025
Hello,
Thank you for the review. I can certainly understand your frustration with your recent visit. I would feel the same. In an effort to protect your personal information, we kindly request that you remove your review, as it contains sensitive details pertaining to you.
Can you please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a google review 64796124.
Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy)
Regards,
^Kristy
John Q
February 04, 2025
4 out of 5
I've been a best buy member for 20 years this location was right on par with most of the other best buys over friendly knowledgeable staff
Alex H
January 21, 2025
5 out of 5
Went in today to try and get a Google pixel 9 because when I ordered one from Verizon, it was on a 5 week back order that they didn't even inform me about. The Avon Best Buy had it in stock and they were able to set it up very quickly. Sulaiman was the associate who helped me. He was great! Super helpful and pleasant. I definitely recommend this as an alternative to going to Verizon directly.