Amazing experience every time I visit! The staff is super friendly and always ready to help find exactly what I need. Plus, their selection is unbeatable—definitely my go-to spot for electronics!
Wow I came into this store like a true lunatic with a broken computer & time sensitive assignment. From the greeting staff to the geek squad, they immediately offered me kindness, understanding, and patience. Joe (Geek Squad) rearranged his schedule, and I believe the other woman (Geek Squad) changed hers as well to accommodate me, even though I did not have an appointment. Solved my issue and my panic attack. THANK YOU 💕 They truly did not owe me this level of grace and understanding.
Great experience at the Simsbury Best Buy. Overall the store was more inviting and less pushy/desperate than another local store I was in. Also, sales reps were all great on my few trips in. Educational and helpful but also respectful of your space and decision. The sales rep Daeshaun was particularly great, if you're looking to buy a tv or other similar electronics, do yourself a favor and ask for him.
Absolutely love this store! The staff is super knowledgeable and always eager to help find exactly what I need. Great selection of products and always a fantastic shopping experience!