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Frequently Asked Questions About Best Buy Columbia Heights

How do I check product availability at the Columbia Heights Best Buy?
How do I check my order status?
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia Heights stores’ holiday hours?

Recent Reviews

4.1
(2704 reviews)
T. E
July 07, 2025
5 out of 5
After having a terrible customer service experience at another Best Buy location, I came to this Columbia Heights location for my purchase instead. The customer experience was night and day totally different. I must give a huge public acknowledgement for the outstanding service provided by Deyvin at this location. He went above and beyond to ensure the open box TV that I purchased would be operational and as described online. When that TV was defective after he enabled me to test it in the store, he personally brought out a replacement and tested it out as well. He didn't stop there. He made sure all the pricing was corrected, then helped me load it into my vehicle. All with a smile! That guy is amazing and made the difference in my opinion to continue purchasing from Best Buy store in the future.
Mahmudul H
July 02, 2025
1 out of 5
Awful
Tom Z
June 30, 2025
1 out of 5
Horrid place. Empty shelves, inventory doesn’t match what’s reported online. No one available/willing to help. “Greeter” harassed me about my cell plan (not what I was in for) instead of offering help. Lost a sale and customer for life.
Akilo O
June 27, 2025
5 out of 5
Nice

About Best Buy Columbia Heights

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