It is a convenient place to buy electronics, appliances, groceries, and many more. The store is well organised. The staff are also very helpful. You will get items at very reasonablea and cheap price as compared to other platforms. Sometimes the items are not available in store, but u can get in online mode .
No point of doing pick via the app. They dont attend you when waiting on the pick up line. And just work the line of the customers shopping in store. Long wait til u mention to someone running by about it. And they still dont say anything about making line on regular line. Thanks just wasted my full linch break.
Response from Best Buy
January 14, 2026
Hi there!
Thank you for your feedback. We understand the importance of timely service when visiting our stores, and our goal is to provide just that. Your input is truly appreciated, as it helps us continue to improve our customer experience.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/m117dt, Instagram: https://bby.me/pt18fs, Twitter/X: https://bby.me/u26u4t. Be sure to mention your Google review 104640.
I had a very disappointing experience with Best Buy’s customer service. The staff were unhelpful, dismissive, and showed little interest in actually helping me. I felt rushed, not listened to, and treated like my time didn’t matter.