Doesnt provide clear instructions nor parking validation for shipt shoppers, or deliveries in general, workers beware! Dont take orders here. Instacart or shipt
Response from Best Buy
April 12, 2025
Hello,
Thanks for reaching out and providing your feedback. We are saddened to hear that you were unable to find an appropriate parking spot for your pickup. We would love to formally document your experience and do what we can to further assist you. If you have a minute, please reach out to us in a private message or DM. You can reach us at:
Facebook: http://facebook.com/BestBuy
Intagram: http://instagram.com/bestbuy
X: http://twitter.com/BestBuySupport
Please provide your full name, phone number, email, and your review number 65036184. We look forward to working with you.
Kind regards,
^Aaron
Disgraceful.
Yesterday, March 31st,2025.
Went on to pickup an online order and was baffled to what I saw and experienced.
An elderly woman was inquiring about a product at the check out register. The kid working there was very disrespectful and spoke to her as if she had a mental issue.
Then it was my turn, that same employee, mocked me as I mentioned that the store looks different, he even said to one of his co-workers, "hey **** apparently this place looks different, the sign is the same, but ok"
This is not the kind of service that you expect from a business that you have spent tens of thousands of dollars in the last couple of years.
Will not be doing any business with best buy in the near future until something drastically changes.
Response from Best Buy
April 01, 2025
Good Afternoon, Dimitar.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64994342" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Went there to buy two laptops for my kids after having done research on their website and picked the ones I wanted. Everything went smooth. No complaint.