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Frequently Asked Questions About Best Buy Columbia Heights

How do I check product availability at the Columbia Heights Best Buy?
How do I check my order status?
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia Heights stores’ holiday hours?

Recent Reviews

4.1
(2751 reviews)
Ephrem B
October 03, 2025
1 out of 5
The worst customer service experience ever,I asked a short black woman I need help with phones,she screamed at me "what do you want ?"with a lot of bad attitude,I find another man to help me buy it in 2 minutes ,she was disrespectful ,I just needed a phone that was all,but the way she looked at me, store mgr please check this out,it was on Thursday Oct 2 around 8pm! Everyone was helpful except her! I didn't need to get screamed at for just asking to buy a phone, just unlock and buy,even a tech guy working at his comuputer from a different desk came to help me until the phone guy cones
Pablo M
September 26, 2025
2 out of 5
Solo venden cables, repuestos y televisores basicamente. Gondolas desabastecidas.
Matthew
September 23, 2025
2 out of 5
The target next to this Best Buy had far more gaming accessories and electronics- very telling.
Silvia H
September 16, 2025
3 out of 5
This Best Buy felt almost empty when I visited—very few products on display and not much variety to browse through. Staff was polite, but overall the selection was disappointing. Not the best location for tech shopping.
Response from Best Buy
September 16, 2025
Hi, Silvia, We appreciate you taking the time out of your day to leave your feedback. Trying to find the products you want at a Best Buy should be easy, so we can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/hx3334), Twitter/X (https://bby.me/no4087), or Instagram (https://bby.me/j7obxe). Please reference Google Review #44217.

About Best Buy Columbia Heights

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