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Best Buy Columbia Heights
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2704 reviews)
T. E
July 07, 2025
5 out of 5
After having a terrible customer service experience at another Best Buy location, I came to this Columbia Heights location for my purchase instead. The customer experience was night and day totally different. I must give a huge public acknowledgement for the outstanding service provided by Deyvin at this location. He went above and beyond to ensure the open box TV that I purchased would be operational and as described online. When that TV was defective after he enabled me to test it in the store, he personally brought out a replacement and tested it out as well. He didn't stop there. He made sure all the pricing was corrected, then helped me load it into my vehicle. All with a smile! That guy is amazing and made the difference in my opinion to continue purchasing from Best Buy store in the future.
Mahmudul H
July 02, 2025
1 out of 5
Awful
Tom Z
June 30, 2025
1 out of 5
Horrid place. Empty shelves, inventory doesn’t match what’s reported online. No one available/willing to help. “Greeter” harassed me about my cell plan (not what I was in for) instead of offering help. Lost a sale and customer for life.
Akilo O
June 27, 2025
5 out of 5
Nice