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Best Buy Columbia Heights
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2652 reviews)
Patrick B
February 12, 2025
5 out of 5
Not a full size Best Buy, mostly TVs and video games, but it’s nice and convenient.
T O
February 09, 2025
1 out of 5
Bad management, horrible experience.
Not sure what’s going on with the store, I guess the location is suffering from tons of theft, Giving all the security, wondering around the store. The prices and the collection are limited, and the customer service is unpleasant, Lazy and unsupportive, I met the manager and she was worse than the rest of her stuff. No wonder the bad quality of customer service it’s coming from the top.
Personally, I think the most important part of a experience is having a welcoming stuff, Helpful customer service is always welcome helping with selection and making the right choice is always the reason for going to a store. You better search online and order online, then going in person to meet unpleasant people who hate their job. I think those kind of store should close.
Response from Best Buy
February 09, 2025
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64794624.
Best,
^AllisonS
Bubba H
February 06, 2025
5 out of 5
Best Buy is located conveniently in a mall next to Target and other stores with groceries, clothing, and accounting services. Parking garage is on $2 for up to two hours
D
January 26, 2025
3 out of 5
It’s fine, has what you need but nothing special
Response from Best Buy
January 27, 2025
Hi D,
Thanks for sharing this review with us here. I'm concerned to hear that your experiences in our store could have been better. We'd be happy to discuss this further with you to gather any additional feedback you have, and ensure it is documented and addressed properly. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64733931.
Thanks,
^Caleb