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Best Buy Columbia Heights
Services Offered
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2792 reviews)
Hugo H
January 14, 2026
1 out of 5
No point of doing pick via the app. They dont attend you when waiting on the pick up line. And just work the line of the customers shopping in store. Long wait til u mention to someone running by about it. And they still dont say anything about making line on regular line. Thanks just wasted my full linch break.
Response from Best Buy
January 14, 2026
Hi there!
Thank you for your feedback. We understand the importance of timely service when visiting our stores, and our goal is to provide just that. Your input is truly appreciated, as it helps us continue to improve our customer experience.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/m117dt, Instagram: https://bby.me/pt18fs, Twitter/X: https://bby.me/u26u4t. Be sure to mention your Google review 104640.
Monica D
January 12, 2026
1 out of 5
I had a very disappointing experience with Best Buy’s customer service. The staff were unhelpful, dismissive, and showed little interest in actually helping me. I felt rushed, not listened to, and treated like my time didn’t matter.
tety x
January 07, 2026
1 out of 5
Estoy. Muy. Decepcionada. De esta tienda como es posible que me venden un reloj apple watch. Desde. Diciembre 23. Hatas el.dia de hoy enero 7 Y no lo tienen en ninguna tienda me hacen perder el tiempo. Las ganas de volver por eso sus tiendas. Estan cerrado pago un producto cash para que nunca me lo entreguen hasta el punto que tube. Que cancelar son mas efectivos los de amazon ustedes. Best buy hacen un grandicimo mal trabajo. Me. Gustaria hacerles lo.mismo que me den un producto y. No pagarselos porque no tengo dinero disponible. A ver. Como se lo.tomarian ustedes era un regalo que decepcion 0 estrellas.
Response from Best Buy
January 07, 2026
Good Afternoon,
We absolutely understand how you are feeling after an unexpected delay occurred while awaiting the fulfillment of your Apple Watch order, especially due to this item being a gift. We would love to look into this situation with you further. Please feel free to contact our team by sending us a private message on social media, so we can help. Make sure that you also include your Google review case ID in your message: #101850.
- Facebook (https://bby.me/5vqxyv)
- Twitter/X (https://bby.me/3atcpl)
- Instagram (https://bby.me/xz0md1)
Jonathan K
January 03, 2026
4 out of 5
Great spot for breakfast or Brunch. Good food, courteous and fast service. Consistently good in DC as well as NYC locations.