Patrick B
February 12, 2025
Not a full size Best Buy, mostly TVs and video games, but it’s nice and convenient.
Bad management, horrible experience.
Not sure what’s going on with the store, I guess the location is suffering from tons of theft, Giving all the security, wondering around the store. The prices and the collection are limited, and the customer service is unpleasant, Lazy and unsupportive, I met the manager and she was worse than the rest of her stuff. No wonder the bad quality of customer service it’s coming from the top.
Personally, I think the most important part of a experience is having a welcoming stuff, Helpful customer service is always welcome helping with selection and making the right choice is always the reason for going to a store. You better search online and order online, then going in person to meet unpleasant people who hate their job. I think those kind of store should close.
Response from Best Buy
February 09, 2025
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64794624.
Best,
^AllisonS
Best Buy is located conveniently in a mall next to Target and other stores with groceries, clothing, and accounting services. Parking garage is on $2 for up to two hours
It’s fine, has what you need but nothing special
Response from Best Buy
January 27, 2025
Hi D,
Thanks for sharing this review with us here. I'm concerned to hear that your experiences in our store could have been better. We'd be happy to discuss this further with you to gather any additional feedback you have, and ensure it is documented and addressed properly. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64733931.
Thanks,
^Caleb