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Best Buy Columbia Heights
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2769 reviews)
green R
November 15, 2025
5 out of 5
Easy time with the return of a money clip style wallet. Lucy always expedited transactions. This location had a renovation. Appliances are no longer displayed on the floor. Instead the focus has shifted to gaming, flat screens, laptops, desktops, smart phones, smart watches, and related accessories.
Ádám V
November 14, 2025
2 out of 5
I didn't find what I wanted, it's big but have small option
Giving y
November 07, 2025
1 out of 5
This particular location has no good customer service they do not greet you Upon entry. They are not polite with helping you. Maybe it was just The workers I Encountered.
If you can buy it at Walmart, do not buy it from Best Buy. Walmart gives you 30 days to make a return. Best Buy gives you 14 or 15 days depending on if it’s an open box I believe.
They are extremely shady. I was a day late on my return window, which is 15 days I was on The 16th day. they would not give me a refund to my original payment method.
Instead of them giving me a refund to my original payment method they made sure to put it on a gift card to make sure they get their money back.
I am not a fan Of Best Buy anymore, so I will not be shopping here and I recommend you do the same.
Melody A
October 27, 2025
5 out of 5
Very helpful staff. Micheal at customer service.