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Best Buy Columbia Heights
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2780 reviews)
Leem B
December 23, 2025
4 out of 5
This place has been recently redesigned. It looks totally different from its previous version. The cash registers are towards the middle of the store now.
Ulan B
December 11, 2025
1 out of 5
The young man working the front entrance was rude. He did not speak when I said hello and gave me a rude side eye when I asked him a very simple question. It caught me off guard because he was polite to the next customers after me. I am not sure if it is because he thought I was younger than I am, but it does not excuse his attitude. Poor customer service skills. He was not wearing a name tag so unfortunately, I don’t have his name to put here on this review.
Response from Best Buy
December 11, 2025
Hello, Ulan,
Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when wanting courteous customer service. At Best Buy, we strive to ensure all of our customers have a positive experience. Nevertheless, we appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #86215" when reaching out on social.
Ayodele F
December 08, 2025
4 out of 5
Instore experience was fantastic at Colombia height but online experience was terrible with protracted delivery delays and unprofessional live agents.
Sara C
December 07, 2025
1 out of 5
Went in after Thanksgiving for computer assistance. The manager was kind enough to see if I could receive help. Stephanie was rude and did nothing. She made not attempt and I left with nothing.
Response from Best Buy
December 07, 2025
Hi,
Let's discuss this interaction you had with Stephanie. Please feel free to reach out on social media link, mention review #83220. Provide more details when reaching out.
Facebook (https://bby.me/9kyika)
Twitter/X (https://bby.me/zzurfk)
Instagram (https://bby.me/7gi7w6)