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Best Buy Columbia Heights
Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2800 reviews)
James C
February 02, 2026
5 out of 5
When I first walked in, I thought this Best Buy might not have what I needed since it’s smaller than most locations I’ve visited and there were a few empty spots on the shelves. Turns out I was completely wrong. This store had consoles and items in stock that the much larger Best Buy in my much smaller hometown hasn’t had for weeks.
Even better was Lucy, the store manager. As soon as I described what I was looking for, she knew exactly what I needed and grabbed it off the shelf before I even had the chance. Outstanding service. This store is excellent, Lucy is fantastic, and I’d gladly trade my local Best Buy for this one.
Harish K
January 30, 2026
4 out of 5
It is a convenient place to buy electronics, appliances, groceries, and many more. The store is well organised. The staff are also very helpful. You will get items at very reasonablea and cheap price as compared to other platforms. Sometimes the items are not available in store, but u can get in online mode .
Beatrice
January 28, 2026
5 out of 5
Great customer service
Hugo H
January 14, 2026
1 out of 5
No point of doing pick via the app. They dont attend you when waiting on the pick up line. And just work the line of the customers shopping in store. Long wait til u mention to someone running by about it. And they still dont say anything about making line on regular line. Thanks just wasted my full linch break.
Response from Best Buy
January 14, 2026
Hi there!
Thank you for your feedback. We understand the importance of timely service when visiting our stores, and our goal is to provide just that. Your input is truly appreciated, as it helps us continue to improve our customer experience.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/m117dt, Instagram: https://bby.me/pt18fs, Twitter/X: https://bby.me/u26u4t. Be sure to mention your Google review 104640.